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JW Marriott Hotel Hangzhou

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Traveller (454)
Room & Suite (88)
Dining (17)
Overview
  • Excellent76%
  • Very good19%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Offers from JW Marriott Hotel Hangzhou
Special Offer: Save 10% for early bird
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Name/address in local language
Offers from JW Marriott Hotel Hangzhou
Special Offer: Save 10% for early bird
Hotel packages
Hotel deals
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (679)
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141 - 145 of 340 reviews
Reviewed 1 July 2016 via mobile

Stayed for 3 days in this great hotel. We checked in at the Executive lounge and from there on had an amazing 3 days. Summer and her team took such great care of us that I am really speechless. I am a Platinum member, but...More

Thank ThomasLudwig
Reviewed 27 June 2016

I recently stayed in Hangzhou for a business trip. I would rate this hotel as best JW Marriott I've stayed. I really enjoyed the magnificent panoramic view of West lake and surrounding mountains and pagodas. The Executive Lounge was phenomenal, with some of the best...More

Thank Anton Y
Response from JoyeuxZ, 公关经理 at JW Marriott Hotel HangzhouResponded 28 June 2016

Dear Guest, Thank you for your supporting. I will pass your compliments to Sara and Michelle. Our executive lounge located on 26th floor, with 322 square meters of space, provides a magnificent view of West Lake and a panoramic evening skyline. Open daily, serving breakfast...More

Reviewed 14 June 2016

Hotel is very close to west lake and the staff are very helpful!! Hotel room is very clean and spacious!! Good for family to stay. My kids really enjoyed the stay too!! Too bad it does not have lake view even its so close!! Will...More

Thank McBeePa
Response from JoyeuxZ, 公关经理 at JW Marriott Hotel HangzhouResponded 17 June 2016

Dear Guest, Thank you for staying at JW Marriott Hotel Hangzhou. Very glad to know your experience was good when stay with us, our room is very suitable for family travellers, we are also pay more attention to kids and provide some toys and snacks...More

Reviewed 12 June 2016 via mobile

Check-in at midnight the room booked few weeks ago was not available, they propose a smoking room rather than non smoking! I have to argue for 10 minutes to get a non smoking room. Services: extremely painful to make them understand what the client wants....More

Thank Yannick C
Response from Mary Q, Front Office Manager at JW Marriott Hotel HangzhouResponded 14 June 2016

Dear Yannick C, Thank you for taking the time to write a review about our hotel. We always strive to make all our guest feel at home during their stay with us, therefore I would like to apologize for inconvenience that you’ve experienced during your...More

Reviewed 9 June 2016

A day trip to Hangzhou ran late so I decided to stay the night. The vendor I was working with suggested this location since they knew my company preferred Marriott. The room was very impressive with floor to ceiling windows in the bedroom and bathroom,...More

1  Thank Steve K
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Most Booked Properties in Hangzhou, China
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 147 - USD 274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Hangzhou
#3 Luxury Hotel in Hangzhou
#3 Family Hotel in Hangzhou
#3 Business Hotel in Hangzhou
#8 Romantic Hotel in Hangzhou
#205 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 147 - USD 274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Hangzhou
#3 Luxury Hotel in Hangzhou
#3 Family Hotel in Hangzhou
#3 Business Hotel in Hangzhou
#8 Romantic Hotel in Hangzhou
#205 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (454)
Room & Suite (88)
Dining (17)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
alltravelcruise
15 November 2017|
AnswerShow all 2 answers
Response from luitporia | Reviewed this property |
You can take a taxi, it's reasonably priced. Not sure if metro is available. Take a print out of the address in Chinese and Taxi should be able to take you to the hotel.
1
Vote
Marionette71
23 September 2014|
AnswerShow all 6 answers
Response from Kelvin W | Property representative |
Dear Marionette, Thank you for your query, I am happy to be of assistance! Both are of the same distance, We'd like to suggest you to Hangzhou Station, Which is not so big, compares with the East station, and you can... More
0
Votes
Room Tips
"Stay at a higher floor to enjoy the city view"
Read review
"Room 2009 is of a great size. Very spacious and has a separate walk-in wardrobe."
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"Def consider splurging for a corner Premier Room with Executive Lounge acccess"
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"Best rooms are on high floors with a view of West Lake, corner room"
Read review
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