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JW Marriott Hotel Hangzhou

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Traveller (449)
Room & Suite (88)
Dining (17)
Overview
  • Excellent76%
  • Very good19%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Offers from JW Marriott Hotel Hangzhou
Special Offer: Member Rates
Hotel packages
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (679)
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121 - 125 of 340 reviews
Reviewed 4 October 2016

Not at all disappointing but the rooms are looking just a little tired compared to some other Marriott properties I regularly visit. Really friendly staff and the in room bath amenities are fantastic. I would check in again for sureMore

1  Thank Yakov M
Response from JoyeuxZ, 公关经理 at JW Marriott Hotel HangzhouResponded 8 October 2016

Dear Guest, Thank you for choosing JW Marriott Hotel Hangzhou. Every different hotel has its own style, which exhibit a sense of quality while also reflecting local characteristics. Our rooms are adorned with embroideries highlighting a domestic flare, giving rooms a classical touch while maintaining...More

Reviewed 24 September 2016

Our trip to Hangzhou was marred by a flight cancellation and we arrived a day late. The hotel that i booked was held with my CC and a confirmed reservation, since being a day late i was charged a day (no problem) but they released...More

Thank MRT71
Response from JoyeuxZ, 公关经理 at JW Marriott Hotel HangzhouResponded 28 September 2016

Dear Guest, Warm welcome you as our new marriott member! Recently, the most iconic and visionary name in hospitality, Marriott International, expands to include the Starwood portfolio of hotels creating the world’s most desirable and prestigious collection of hotel brands. The new Marriott portfolio of...More

Reviewed 24 September 2016 via mobile

Very pretty hotel with really nice rooms. The bed was comfortable, the bathroom was full of good amenities, and the room was quiet. Our room was not the cleanest, which is why I only gave it 3 stars. The breakfast buffet was nice, with a...More

Thank Beth E
Response from Mary Q, Front Office Manager at JW Marriott Hotel HangzhouResponded 26 September 2016

Dear Guest, Thank you for choosing JW Marriott Hotel Hangzhou. We are very grateful that you like our room, bed, bathroom and also the breakfast buffet, we will continuely keep up. besides, we have already reported to our management and related departments about the problem...More

Reviewed 14 September 2016

This hotel is another good one from this brand but falls a little short of the same in Beijing. Full of helpful staff and it has clean attractive rooms. Bit of a long wait for my room despite using the mobile check-in app. I was...More

Thank Paul P
Response from JoyeuxZ, 公关经理 at JW Marriott Hotel HangzhouResponded 18 September 2016

Dear Guest, Thank you for choosing JW Marriott Hotel Hangzhou. Mobile check-in app is useful and helpful, especially for business traveler, sometimes the network unstable may cause the check-in process a little bit late, we will keep making it more intelligent. We will at your...More

Reviewed 11 September 2016 via mobile

Just had a wonderful time visiting this hotel, the staff was polite and the hotel was quite impressive for a Courtyard. Large restaurant with a wine cellar and lots to choose from the buffet selection. The rooms are nicely decorated and the beds were nice...More

Thank Kini K
Response from JoyeuxZ, 公关经理 at JW Marriott Hotel HangzhouResponded 12 September 2016

Dear Guest, Thank you for choosing JW Marriott Hotel Hangzhou. Executive lounge is located on the top of our hotel, the view there is breathtaking and also the food and snacks are delicious. Your comment for silk shopping is really useful, it will help a...More

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Most Booked Properties in Hangzhou, China
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 147 - USD 269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Hangzhou
#3 Luxury Hotel in Hangzhou
#3 Business Hotel in Hangzhou
#3 Family Hotel in Hangzhou
#8 Romantic Hotel in Hangzhou
#201 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 147 - USD 269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Hangzhou
#3 Luxury Hotel in Hangzhou
#3 Business Hotel in Hangzhou
#3 Family Hotel in Hangzhou
#8 Romantic Hotel in Hangzhou
#201 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (449)
Room & Suite (88)
Dining (17)
Business Centre & Event Rooms (3)
Questions & Answers
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alltravelcruise
15 November 2017|
AnswerShow all 2 answers
Response from luitporia | Reviewed this property |
You can take a taxi, it's reasonably priced. Not sure if metro is available. Take a print out of the address in Chinese and Taxi should be able to take you to the hotel.
1
Vote
Marionette71
23 September 2014|
AnswerShow all 6 answers
Response from Kelvin W | Property representative |
Dear Marionette, Thank you for your query, I am happy to be of assistance! Both are of the same distance, We'd like to suggest you to Hangzhou Station, Which is not so big, compares with the East station, and you can... More
0
Votes
Room Tips
"Stay at a higher floor to enjoy the city view"
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"Room 2009 is of a great size. Very spacious and has a separate walk-in wardrobe."
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"Def consider splurging for a corner Premier Room with Executive Lounge acccess"
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"Best rooms are on high floors with a view of West Lake, corner room"
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