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JW Marriott Hotel Hangzhou

JW MarriottUSD 191*
View Deal
#2 of 2,351 Hotels in Hangzhou
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 253*
USD 191*
USD 253*
USD 190*
USD 253*
USD 190*
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JW Marriott Hotel Hangzhou
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502 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Hangzhou
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Showing 267: English reviews
Bloomfield Hills, Michigan
Reviewed 13 May 2015

Staff in the hotel property went out of their way to be helpful and friendly . As platinum members we also enjoyed the concierge level. The service here was the best I have seen- Warm ,friendly , immediate name recognition and day to day activity recognition and even stopping by in the hotel breakfast area (not the concierge level) to...

Thank michael y
Osaka, Japan
Reviewed 12 May 2015 via mobile

....in a booming, but nevertheless, easy going city. Located ideally in the center within walking distance from the Lake, Restaurants bars and shops. Rooms are very well equipped and maintained. Comfortable beds, as in all JW's. Gym well equipped, but some more cleaning materials to wipe off the machines before and after use would be welcome. The little wipes don't...

Thank Axel D
Hollywood, Florida
Reviewed 30 April 2015

Always a known quality at JW! Very nice hotel with close access to downtown and west lake. The executive lounge is wonderful with beautiful views. Helios Chao, lounge manager, is superb and goes beyond to help!

Thank david l
Shanghai Region, China
Reviewed 28 April 2015

JW Hangzhou is a beautiful and excellent hotel, I enjoy everytime stay there. JW always has professional and comfortable services, especially the Club Lounge staffs. Annie and Alice provided me very enjoyable service.

Thank Joan Y
Shanghai, China
Reviewed 27 April 2015

Hangzhou is one of my favorite cities in China and JW is my favorite hotel in Hangzhou. As Marriot's clients are very lucky, JW always can provide the outstanding facilities, pleasant professional staffs, delicious food. I love watching the night view of West Lake from the executive floor. I also love the sunshine during the daytime.

Thank Iris_YK
Beijing, China
Reviewed 21 April 2015

Just returned from JW Marriott Hangzhou. It's an excellent business hotel. The room is large and the bed is comfortable, bathroom has separate shower and bath, and since I am staying on higher floor facing South, I could get a glimpse of the West Lake. Service is very good at this hotel. Since this is my first stay at this...

1Thank AlanTam25
Riverside, California
Reviewed 21 April 2015

I always have a very pleasant experience at this hotel. Very friendly staff. Victoria, who works in the lounge, was especially helpful. I will definitely stay in this hotel again when I am in the Hangzhou area.

Thank John B
Houston, Texas
Reviewed 17 April 2015 via mobile

Gorgeous hotel, lovely rooms, but disappointing service. For a high end hotel, one expects a high level of service. Check in process took a very long time, even with all counters open. We asked the conceirge for a restaurant recommendation; however, they neglected to inform us that the restaurant did not accept foreign credit cards. I was extremely embarrassed, as...

Thank Anthony P
Shanghai Region, China
Reviewed 10 April 2015

I stay in a lot of hotel in Hangzhou, the JW Marriott Hangzhou is the best hotel I think. Every employees in the hotel will sincerely smile and service to you. Especially when you go to the Executive Lounge, Summer, Annie, Michelle, Victoria... all of them are so enthusiastic and professional. I love this hotel so much.

Thank Yujing R
Dover, Massachusetts
Reviewed 5 April 2015

I stay in a lot of Marriott's. And the JW in Hangzhou is one of the best Marriott properties anywhere. I have never seen so many employees in one hotel who are sincerely committed to the customers and the hotel brand. It is amazing to sit in the lobby and watch how they respond and react. The Executive Lounge is...

1Thank Robert D

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07/05/2017 08/05/2017
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  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
JW Marriott Hangzhou offers unmatched luxurious accommodations. Guest rooms are tastefully designed and appointed with guests’ utmost comfort in mind. Deluxe rooms, executive rooms and spacious suites are available to meet every discerning taste. The executive lounge overlooks West Lake with spectacular view of downtown, serves a full breakfast, choice refreshments and delicate snacks throughout the rest of the day. In the evening, cocktails and selected wines are served along with a variety of appetizers, international and local favorite dishes by our culinary team. Three world-class restaurants offer unforgettable culinary experiences. On-site amenities are catered to your home away from home needs such as a relaxing swim at our indoor pool; pamper yourself in our serene Spa or working off your fatigue at our well-equipped fitness center. Our friendly and attentive staff is delighted to serve and will strive to make your stay at Hangzhou an enjoyable and unforgettable experience. ... more   less 

Additional Information about JW Marriott Hotel Hangzhou

Address: 28 Hushu South Road, Gongshu District, Hangzhou 310006, China
Region: China > Zhejiang > Hangzhou
Price Range: $239 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Hangzhou 5*
Number of rooms: 305
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Hangzhou
#2 Luxury Hotel in Hangzhou
#3 Business Hotel in Hangzhou
#4 Family Hotel in Hangzhou
#8 Romantic Hotel in Hangzhou
#37 Best Value Hotel in Hangzhou
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Hangzhou staff and other travellers.
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Questions? Get answers from JW Marriott Hotel Hangzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room on a higher floor”
RK321, 13 Apr 2017 | Read review
“Executive rooms are on higher floors, some views, were very comfortable.”
erikj348, 24 Mar 2017 | Read review
“try and get on the side with the views of the west lake”
494loish, 20 Mar 2017 | Read review
“Join their club before,booking”
plfarnsworth, 15 Oct 2016 | Read review
“High floor city view”
Aussiebagman, 3 Oct 2016 | Read review
5 of 5
JW Marriott
USD 191* /night
View Deal
Expedia.comUSD 190
TravelocityUSD 190
TripAdvisorUSD 190
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Prices are for 1 room, 2 adults
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