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    Four Seasons Hangzhou at West Lake

    No.5 Lingyin Road, Hangzhou 310013, China
    Hotel website
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 635*
          USD 450*
          Great Deal
          USD 539*
          USD 539*
          Traveller (654)
          Room & Suite (546)
          Dining (145)
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          Overview
          • Excellent84%
          • Very good11%
          • Average3%
          • Poor1%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Babysitting
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Offers from Four Seasons Hangzhou at West Lake
          Special Offer: Bed and Breakfast
          Hotel packages
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          Hyatt Regency Hangzhou
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (473)
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          There are newer reviews for Four Seasons Hangzhou at West Lake See the most recent reviews

          151 - 155 of 473 reviews

          Reviewed 3 June 2014

          We stayed only one night but the stay was memorable, the facilities are well designed, the service was extraordinary and the setting in Hangzhou couldnt have been any better. The experience was unforgettable and the hotel fit into that beautifully, i would highly recommend this...More

          1  Thank Richard F
          Response from PeterDraminsky, General Manager at Four Seasons Hangzhou at West LakeResponded 5 June 2014

          Dear Richard F Thank you for having taken the time to share your feedback about your recent stay at The Four Seasons Hangzhou at West Lake. You mentioned in your review the extraordinary service; many thanks! We are really glad to know that our service...More

          Reviewed 3 June 2014

          very nice place, perfect garden, perfect surroundings, perfect bed after 12hours flight and 4 hours by car , the second day was even more beautiful but had some rain. very beautiful trees at the entrance of hotel, nice swimming pool in & outdoor AND A...More

          Thank Koen H
          Response from PeterDraminsky, General Manager at Four Seasons Hangzhou at West LakeResponded 5 June 2014

          Dear Koen H, Many thanks for your positive feedback on tripadvisor.com We are delighted to hear that you enjoyed the perfect bed, garden and surroundings as well as our two pools. I hope you also manged to try our new boat arrival experience, right in...More

          Reviewed 18 May 2014 via mobile

          We had a Premier Room which was exactly what we got! Spacious, comfortable and supremely comfortable. Separate walk-in wardrobe, huge double bed, living room and loggia, together with a magnificent spacious bathroom. The staff were unfailingly polite and helpful. Dinner in the Jin Sha Chinese...More

          1  Thank connell66
          Response from PeterDraminsky, General Manager at Four Seasons Hangzhou at West LakeResponded 23 May 2014

          Dear connell66, Many thanks for your positive feedback on tripadvisor.com We are delighted to hear that you liked the physical aspects of our hotel as well as the service you received. A place’s vibe is really created by its people, and we are glad to...More

          Reviewed 18 May 2014

          it is a beautiful peaceful property. Just what I needed to decompress after a few days in Shanghai. It started with a slow serene boat ride, sipping tea along the way.Arriving at the hotel the attentive staff seem to know all aout me.The beds were...More

          Thank needsunnydays
          Response from PeterDraminsky, General Manager at Four Seasons Hangzhou at West LakeResponded 23 May 2014

          Dear needsunnydays, We are glad to hear that you enjoyed your stay with us. Thank you for your lovely comments in regards to our new exclusive boat arrival experience and the "attentive staff". Please don’t hesitate to contact me in the future if I can...More

          Reviewed 25 April 2014

          It's expensive yet worth the money... Four Seasons again offered us an incredible stay! The buildings and landscape of Four Seasons Hangzhou at West Lake as well as the deco and furniture all blend in well and offered such a classic chinese feel that you...More

          Thank k10chau
          Response from PeterDraminsky, General Manager at Four Seasons Hangzhou at West LakeResponded 28 April 2014

          Dear k10chau, Wonderful to hear you and your family enjoyed your stay here in Hangzhou. Indeed we are very fortunate to enjoy the beautiful surroundings right by the West Lake, and listed by the UNESCO World Heritage, we aim to fit in with the environment....More

          Hyatt Regency Hangzhou
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          588 reviews
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          Shangri La Hotel Hangzhou
          794 reviews
          #27 of 2,386 hotels in Hangzhou
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Children Activities (Kid / Family Friendly)
          • Airport Transportation
          • Babysitting
          • Room amenities
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • USD 443 - USD 678 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Luxury Hotel in Hangzhou
          • #1 Romantic Hotel in Hangzhou
          • #1 Spa Hotel in Hangzhou
          • #2 Business Hotel in Hangzhou
          • #3 Family Hotel in Hangzhou
          • #57 Best Value Hotel in Hangzhou
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 81
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotels.com, Booking.com, Priceline, Travelocity, Cheap Tickets, Hotwire, Agoda, Orbitz, Cancelon, TripOnline SA and HotelQuickly so you can book your Four Seasons Hangzhou at West Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • China >
          • Zhejiang >
          • Hangzhou
          • Also Known As
          • 4 Seasons Hangzhou At West Lake ,
          • Four Seasons Hangzhou At West Lake Hotel Hangzhou
          Add Photo Photos
          Traveller (654)
          Room & Suite (546)
          Dining (145)
          Pool & Beach (94)
          Hotel & Grounds (468)
          Bathroom (28)
          Family and Play Areas (4)
          Business Centre & Event Rooms (1)
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          Nearby Restaurants
          Jin Sha (Four Seasons Hotel Hangzhou at West Lake)
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          .18 km away
          WL Bistro (Four Seasons Hotel Hangzhou at West Lake)
          27 reviews
          .54 km away
          Amigo Restaurant & Bar
          39 reviews
          .76 km away
          Pur Restaurant
          5 reviews
          .87 km away
          Nearby Attractions
          Gu Shan (Solitary Hill)
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          1.37 km away
          Questions & AnswersAsk a question
          gigiweit
          What services does the spa offer? Please list in detail.
          19 January 2017|
          Answer
          Response from bpr18 | Reviewed this property |
          Quite a bit. They are truly a full service spa. Massage, gym, beautiful pool area. They have it all
          0
          Votes
          Tonya M
          Hello, we will be staying at the hotel for two nights at the end of April. Our return flight is on Sunday, May 1st and is at 11:40 from Shanghai Pudong. Could you tell me what time we will need to leave the hotel to make our flight back to the UK and what the minimum travel time will be? Thank you.
          3 April 2016|
          Answer Show all 2 answers
          Response from Rob K | Reviewed this property |
          I think the travel time is something like 2.5 hours and would suggest to leave 3 hours in case of traffic congestion.
          0
          Votes
          vivio33
          Hi, we will arrive at 9am to Hangzhou. What time can we check in, so that we can start sightseeing? If check in is later, can you make an exception? thx.
          20 March 2016|
          Answer
          Response from rhs633 | Reviewed this property |
          Contact the manager of the hotel. They will, if possible, accommodate you and arrange sightseeing
          0
          Votes
          Room Tips
          "With private garden"
          Read review
          "All the rooms are spacious but choose one on the lake"
          Read review
          "We had a lagoon suite room, private, spacious and lovely view"
          Read review
          "We had 3 rooms and all were equally nice. Very spacious, and big bathrooms."
          Read review
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