We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/07/2017 10/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Four Seasons Hangzhou at West Lake

    No.5 Lingyin Road, Hangzhou 310013, China
    Hotel website
    Save
    Savings alert: 11% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 638*
          USD 450*
          Great Deal
          USD 539*
          USD 541*
          Traveller (654)
          Room & Suite (546)
          Dining (145)
          Hyatt Regency Hangzhou
          910 reviews
          #8 of 2,387 hotels in Hangzhou
           
          Wyndham Grand Plaza Royale Hangzhou
          821 reviews
          #2 of 2,387 hotels in Hangzhou
           
          Sofitel Hangzhou Westlake
          588 reviews
          #16 of 2,387 hotels in Hangzhou
           
          Shangri La Hotel Hangzhou
          795 reviews
          #27 of 2,387 hotels in Hangzhou
           
          Overview
          • Excellent84%
          • Very good11%
          • Average3%
          • Poor1%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Babysitting
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Offers from Four Seasons Hangzhou at West Lake
          Special Offer: Bed and Breakfast
          Hotel packages
          {"containerClass":null,"scriptFlags":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
          Hyatt Regency Hangzhou
          910 reviews
          #8 of 2,387 hotels in Hangzhou
           
          Wyndham Grand Plaza Royale Hangzhou
          821 reviews
          #2 of 2,387 hotels in Hangzhou
           
          Sofitel Hangzhou Westlake
          588 reviews
          #16 of 2,387 hotels in Hangzhou
           
          Shangri La Hotel Hangzhou
          795 reviews
          #27 of 2,387 hotels in Hangzhou
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from USD 450.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hangzhou hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "50a48dd7931145a2819b7b314f64e600", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1733741,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[49832940],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":539,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"50a48dd7931145a2819b7b314f64e600","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":638,"lowestMetaPrice":450,"additionalPartner":false,"highestMetaPriceDisplay":638,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":638,"lowestMetaPrice":450,"highestMetaPriceDisplay":638,"hotelName":"Four Seasons Hangzhou at West Lake","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjUwYTQ4ZGQ3OTMxMTQ1YTI4MTliN2IzMTRmNjRlNjAwIiwiQUlLIjoiMjViMDI2ZjM5N2FkNGZkZGExMGM1YTM1YTYwNDgxNjYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/07/2017", "checkOut": "10/07/2017", "lowestPrice": "USD 450", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53960053":"TravelocityEWS","79500878":"CheapTicketsEWS","49832940":"BookingCom","76493431":"Hotwire","109237419":"HotelsCom2IB","34637642":"Expedia","78938075":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"scriptFlags":null,"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"scriptFlags":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{}}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"scriptFlags":null,"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (473)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 323 reviews

          Reviewed 1 week ago

          A wonderful overall experience. The hotel is well situated in a convenvenient location. The staff are attentive and professional, always ready to exceed guests expectations. Although the the hotel is better situated to a leisure trip, for. Usiness it was still efficient and relaxing,

          Review collected in partnership with Four Seasons
          Thank manar_point
          Reviewed 2 weeks ago

          If it was possible to give 6+ stars, this hotel would qualify. Service, amenities and grounds are impeccable. Location in Hangzhou is great. Short walking distance to many beautiful surrounding tourist areas and destinations.More

          Review collected in partnership with Four Seasons
          Thank kirstenjordanc
          Management response:Responded 1 week ago

          Dear kirstenjordanc, Thank you for spending time to share your experience with us at Four Seasons Hangzhou at West Lake. We are excited to receive 6+ stars rating from you. We are delighted to you had enjoyed our services and amenities. The primary goal of...More

          Reviewed 2 weeks ago

          It was a great long weekend (4 Days) at the Four Seasons in Hangzhou at the West Lake The Ressort with an very nice outdoorpool, spa area, fitness area, in an perfect designed park. Outstanding was the restaurant, the location and very friendly service. The...More

          Review collected in partnership with Four Seasons
          Thank unser2017
          Management response:Responded 2 weeks ago

          Dear unser2017, Thank you for sharing your experience via Tripadvisor! I am delighted to learn that you enjoyed hotel overall facilities and our friendly services. I am glad you didn't miss the Westlake Impression show in Hangzhou and also tried out the boat tour at...More

          Reviewed 3 weeks ago

          I was attending a meeting and picked the Four Seasons at West Lake during an internet search. It is a fantastic hotel combining a perfect location on the lake with traditional architecture and the typical perfect Four Seasons service. Definitely the best place to go...More

          Review collected in partnership with Four Seasons
          Thank michaelchristian2017
          Management response:Responded 2 weeks ago

          Dear michaelchristian2017, Thank you for sharing your experience at Four Seasons Hangzhou via Tripadvisor! I am glad that you highlighted Four Seasons Hangzhou at Westlake is suitable for both meeting and leisure. It is definitely an ideal hotel to combine leisure and work. Spa and...More

          Reviewed 4 weeks ago

          We will never forget our stay in Four Session Hangzhou. Hotel located in a wonderful romantic place. The staff and service were excellent. We enjoyed our stay and would like to come back again some time in future.

          Review collected in partnership with Four Seasons
          Thank viktork420
          Hyatt Regency Hangzhou
          910 reviews
          #8 of 2,387 hotels in Hangzhou
           
          Wyndham Grand Plaza Royale Hangzhou
          821 reviews
          #2 of 2,387 hotels in Hangzhou
           
          Sofitel Hangzhou Westlake
          588 reviews
          #16 of 2,387 hotels in Hangzhou
           
          Shangri La Hotel Hangzhou
          795 reviews
          #27 of 2,387 hotels in Hangzhou
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Children Activities (Kid / Family Friendly)
          • Airport Transportation
          • Babysitting
          • Room amenities
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • USD 444 - USD 683 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Romantic Hotel in Hangzhou
          • #1 Luxury Hotel in Hangzhou
          • #1 Spa Hotel in Hangzhou
          • #2 Business Hotel in Hangzhou
          • #3 Family Hotel in Hangzhou
          • #58 Best Value Hotel in Hangzhou
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 81
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Priceline, Travelocity, Orbitz, Hotels.com, Agoda, Cheap Tickets, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Four Seasons Hangzhou at West Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • China >
          • Zhejiang >
          • Hangzhou
          • Also Known As
          • Four Seasons Hangzhou At West Lake Hotel Hangzhou ,
          • 4 Seasons Hangzhou At West Lake
          Add Photo Photos
          Traveller (654)
          Room & Suite (546)
          Dining (145)
          Pool & Beach (94)
          Hotel & Grounds (468)
          Bathroom (28)
          Family and Play Areas (4)
          Business Centre & Event Rooms (1)
          Nearby
          Huabei Hotel
          16 reviews
          .61 km away
           
          Yurong Xilu Boutique Holiday Hotel
          17 reviews
          .71 km away
           
          Lotus Glade Hotel 52 Villa
          39 reviews
          .39 km away
           
          Hangzhou Jinxi Hotel
          115 reviews
          .29 km away
           
          Nearby Restaurants
          Jin Sha (Four Seasons Hotel Hangzhou at West Lake)
          141 reviews
          .18 km away
          WL Bistro (Four Seasons Hotel Hangzhou at West Lake)
          27 reviews
          .54 km away
          Amigo Restaurant & Bar
          40 reviews
          .76 km away
          Pur Restaurant
          5 reviews
          .87 km away
          Nearby Attractions
          Gu Shan (Solitary Hill)
          429 reviews
          1.36 km away
          Ping Hu Qiu Yue
          386 reviews
          1.39 km away
          Hangzhou Botanical Garden
          123 reviews
          .42 km away
          Yue Fei Mausoleum (Tomb of Yuefei)
          168 reviews
          1.37 km away
          Questions & AnswersAsk a question
          gigiweit
          What services does the spa offer? Please list in detail.
          19 January 2017|
          Answer
          Response from bpr18 | Reviewed this property |
          Quite a bit. They are truly a full service spa. Massage, gym, beautiful pool area. They have it all
          0
          Votes
          Tonya M
          Hello, we will be staying at the hotel for two nights at the end of April. Our return flight is on Sunday, May 1st and is at 11:40 from Shanghai Pudong. Could you tell me what time we will need to leave the hotel to make our flight back to the UK and what the minimum travel time will be? Thank you.
          3 April 2016|
          Answer Show all 2 answers
          Response from Rob K | Reviewed this property |
          I think the travel time is something like 2.5 hours and would suggest to leave 3 hours in case of traffic congestion.
          0
          Votes
          vivio33
          Hi, we will arrive at 9am to Hangzhou. What time can we check in, so that we can start sightseeing? If check in is later, can you make an exception? thx.
          20 March 2016|
          Answer
          Response from rhs633 | Reviewed this property |
          Contact the manager of the hotel. They will, if possible, accommodate you and arrange sightseeing
          0
          Votes
          Room Tips
          "With private garden"
          Read review
          "All the rooms are spacious but choose one on the lake"
          Read review
          "We had a lagoon suite room, private, spacious and lovely view"
          Read review
          "We had 3 rooms and all were equally nice. Very spacious, and big bathrooms."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing