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Wyndham Grand Plaza Royale Hangzhou

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#1 of 2,334 Hotels in Hangzhou
Certificate of Excellence
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Wyndham Grand Plaza Royale Hangzhou
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778 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Grand Plaza Royale Hangzhou
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Showing 534: English reviews
Hong Kong, Hong Kong
Reviewed 8 April 2014

We stayed in this hotel for two nights over a weekend. The hotel is well located and modern. The rooms are spacious with very comfortable beds, a large bathroom with separate bath and shower and all round just what you need from a hotel. The restaurant is very good and the breakfast is very diverse and caters for all tastes....

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Helpful?
Thank Elizabeth B
Elk Grove Village, Illinois
Reviewed 19 March 2014 via mobile

I have been coming to this hotel for the last three years when I have business travel to Hangzhou. I find the service the staff gives me to be top notch. Have stayed at many hotels in Hangzhou but find this one makes me feel at home. Have never had an issue with their service. If a problem occurred they...

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Thank Dennis P
Reviewed 19 March 2014 via mobile

Guest: Cheng Walking in, you are welcomed by very warm and friendly staff that are quite capable and speak English very well. Sheyma, Martin, Lisa, and Mariska are from different countries around the world that speak English very well and in a pleasant, formal manner. They recommended me plenty of tourist locations, eateries, and introduced me to other guests. The...

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Thank Scott C
Shanghai, China
Reviewed 17 March 2014

From walking in the lobby until my leaving, I felt like a very privileged guest. I was happily spoiled by the hotel guest relation staff and had a most pleasant stay. As I came in, Lisa welcomed me in my language and guided me through the check in. She kindly asked if I needed any special requirement or if I...

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Thank girard51
atlanta
Reviewed 10 March 2014

Perfection in every way, from check in to check out not one detail overlooked. Room was spacious with so many extras including a balcony! Décor was beautiful, bed was super comfy, bathroom was spectacular and "bar' area for coffee/tea was perfect. Every employee was welcoming, the breakfast buffet was exceptional. On check out one of the women at the front...

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Thank allezelite
Manila, Philippines
Reviewed 7 March 2014 via mobile

Checked in late at Wyndham Grand Royale Plaza Hotel at around 6pm. We were welcomed by friendly and accomodating staff. One caught my attention, a management trainee from Holland. I was about to take a pic of the reception when she offered to take our picture instead. She also recommended a few restaurants to us. Room: Very Big! We booked...

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Thank brunetteinlove
Beijing, China
Reviewed 13 February 2014

I stayed in one the hotel's serviced apartments. The room was spacious with a great view from the balcony. Given access to the hotels 5* facilities it was excellent value. A solid gym, cool table tennis table, and a beautiful and relaxing spa area (when the little Emperor's weren't charging around). What stood out for me throughout my stay was...

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Thank Steven H
Hyderabad, India
Reviewed 8 February 2014

As non-Chinese speakers, a mainland China trip has for us always been a bitter-sweet experience. And this hotel certainly was a highlight of our three nights' stay in Hangzhou. Good location, a 5-minute walk from the beautiful West Lake. Very good rooms, clean and comfortable with all the amenities and facilities one would expect for the price. Decent breakfast with...

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1Thank vphanik
South Pole
Reviewed 7 February 2014

The staff makes every effort to make your stay more enjoyable. Patricia greeted us at the counter and even remembered my fiance and I from our previous visit. The rooms are very large when compared to hotels within the same price range (some have a private balcony). Everything is clean, comfortable, modern, etc. I would highly recommend this hotel to...

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Thank dsfjslkdfjldsa
Shanghai
Reviewed 7 February 2014

The hotel's locaiton is excellent, with walking distance to quite a few famous sites along the western lake. The hotel is also very family friendly. My 3 years old girl had a great time. Staff are friendly and helpful, and prepared her a small new year gift - she fancied it very much. Also she got slipper of kid size....

Review collected in partnership with Wyndham Hotel and Resorts
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Thank Linda W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel is adjacent to the breathtaking West Lake, a recent addition to UNESCOS WORLD HERITAGE list, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. 301 various well-appointed guestrooms such as lakeview rooms, cityview room, suites, and rooms specially designed for ladies, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.Western, Chinese and Thai restaurants can always match your taste.7 well-equipped conference rooms seating from 20 to 500 guests. The large Royale Ballroom with a unique window view of the West Lake hill, is the only ballroom in Hangzhou providing this feature!It’s the perfect place to create long-lasting memories for your business, conference or leisure trip. ... more   less 

Additional Information about Wyndham Grand Plaza Royale Hangzhou

Address: No.555 Fengqi Road, Xiachang District, Hangzhou 310006, China
Region: China > Zhejiang > Hangzhou
Price Range: $197 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Wyndham Grand Plaza Royale Hangzhou 4.5*
Number of rooms: 283
Reservation Options:
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Also Known As:
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
Hotel Style:
#1 Luxury Hotel in Hangzhou
#1 Business Hotel in Hangzhou
#1 Family Hotel in Hangzhou
#2 Romantic Hotel in Hangzhou
#37 Best Value Hotel in Hangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Grand Plaza Royale Hangzhou staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good Location”
 of 5 bubbles daniell583, 1 Jan 2017 | Read review
“high floor with a view on the main street”
 of 5 bubbles madwolf139, 12 Dec 2016 | Read review
“Excellent service”
 of 5 bubbles Peereview, 28 Nov 2016 | Read review
“Lake View was nice.”
 of 5 bubbles OneAddictedTraveler, 15 Nov 2016 | Read review
“A room with a view if you can.”
 of 5 bubbles Aussyrunner, 7 Nov 2016 | Read review
5 of 5