We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Wyndham Grand Plaza Royale Hangzhou

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Wyndham Grand Plaza Royale Hangzhou
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

749 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Wyndham Grand Plaza Royale Hangzhou
See the most recent reviews
Showing 515: English reviews
Reviewed 2 weeks ago via mobile

Stayed a weekend to relax and know the famous Westlake before going to Shanghai for my business meeting; I decide to stay here because I saw many good reviews about this hotel; since i came to the hotel I was very well welcomed for a Peruvian lady named Anita and I think Richard was the name of the receptionist who...

 Report
Helpful?
Thank Margot O
Lake Elmo, Minnesota
Reviewed 3 weeks ago

From the moment we walked into the lobby we were treated royally. Staff from all over the world were there to greet us. Check-in was smooth as was checkout. Our lake view room was clean and comfortable. The only negative was the shower floor -intentionally made so rough that I couldn't stand on it without the anti-slip mat. The breakfast...

 Report
Helpful?
Thank OneAddictedTraveler
Shanghai
Reviewed 3 weeks ago

Stayed one night at the Wyndham on a weekend trip to Hangzhou from Shanghai. Hotel is about a 10 minute walk to the Fengqi Rd. subway station, so is really easy to get to from the train station. We got upgraded to a bigger room upon check-in which was a nice surprise. Very nice spacious room, with big bathroom. We...

 Report
Helpful?
Thank 3CK
Sydney
Reviewed 3 weeks ago via mobile

Spent three nights here. Thanks to Leonardo and his staff for a wonderful visit. They really try to assist their guests. Nice room and some good food. Please ignore the language issues and try the Chinese restaurant as the food is worth the effort. This was our second visit to Hangzhou and the place is on the way up. Interesting...

 Report
Helpful?
Thank BeeGeeSydney
Reviewed 3 weeks ago via mobile

very conveinient,near the west lake,room is clean and quiet。people there are very nice,espesually a beuatiful manager named Anita,give me much help。I have a very nice talk with her。there is a good Tai restaurant in the hotel worth try

 Report
Helpful?
Thank magonwy323
Lauchringen, Germany
Reviewed 4 weeks ago

'Excellent' is the only adequate word to describe this hotel. Maybe 'outstanding' could be another fitting expression. We spent three nights at the Wyndham and did not encounter anything that was not to our liking. We arrived at 2 a.m. and were greeted by a very friendly and efficient man at the reception desk. Our room was spacious and had...

 Report
Helpful?
Thank Horst S
Uk
Reviewed 4 weeks ago

Wow, loved every minute of staying at this hotel. I came to Hangzhou as I was running the marathon and wanted a hotel that was close to the West Lake. The location of the hotel is perfect. Firstly it was easy to get to from the East Railway station, about 10 minutes on the subway and a short walk. The...

 Report
Helpful?
Thank Aussyrunner
Singapore
Reviewed 4 weeks ago

My recent stay at the Wyndham GPR Hangzhou was excellent - and this was owed to several key factors. ROOM - this was well thought out, with a separate vanity table within the very spacious, well-lit bathroom and a socket to plug in the hair-dryer. End-of-bed ottoman, convenient for putting on my shoes, and sitting to watch TV. Scissors in...

 Report
Helpful?
Thank MajidiGirl
Pakistan
Reviewed 4 November 2016

My company sent me to Hangzhou for a training and I stayed at this beautiful city for 2 weeks. Friendly staff specially Anita from Peru who was always pending for us, and giving us good recommendations about places where we can find Halal food. She was really attentive and helpful. The localtion is perfect because you are in the middle...

 Report
Helpful?
Thank _Al_hassan_84
Reviewed 4 November 2016

Firstly i would like to say Such an Amazing, scenically beautiful hotel.. Such vibrant and Diverse staff with excellent service and management.. Man they treat you well!! The room and the food provided was blissful.. Never Felt such good customer satisfaction anywhere else. Specially the management, the managers and the Management trainees made me feel at home. i would like...

 Report
Helpful?
Thank Appa_Chendira

216 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (187)
Viewed
Bathroom (21)
Viewed
Room/Suite (36)
Viewed
Hotel & Grounds (15)
Viewed
View from Room (9)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
0:48
Videos (1)
Viewed
Other (100)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Hotel & Grounds (3)
Viewed
Dining (15)
Viewed
Business Centre/Function Rooms (4)
Viewed
Room/Suite (3)
Viewed
Pool/Beach Area (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hangzhou hotels
0.9 km away
Hyatt Regency Hangzhou
Hyatt Regency Hangzhou
#6 of 2,304 in Hangzhou
835 reviews
2.1 km away
The East Hotel Hangzhou
The East Hotel Hangzhou
#4 of 2,304 in Hangzhou
275 reviews
1.9 km away
Sofitel Hangzhou Westlake
Sofitel Hangzhou Westlake
#12 of 2,304 in Hangzhou
517 reviews
Show Prices
Show Prices
Show Prices
3.3 km away
Four Seasons Hangzhou at West Lake
1.3 km away
Courtyard Hangzhou Wulin
Courtyard Hangzhou Wulin
#3 of 2,304 in Hangzhou
510 reviews
1.3 km away
JW Marriott Hotel Hangzhou
JW Marriott Hotel Hangzhou
#2 of 2,304 in Hangzhou
432 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel is adjacent to the breathtaking West Lake, a recent addition to UNESCOS WORLD HERITAGE list, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. 301 various well-appointed guestrooms such as lakeview rooms, cityview room, suites, and rooms specially designed for ladies, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.Western, Chinese and Thai restaurants can always match your taste.7 well-equipped conference rooms seating from 20 to 500 guests. The large Royale Ballroom with a unique window view of the West Lake hill, is the only ballroom in Hangzhou providing this feature!It’s the perfect place to create long-lasting memories for your business, conference or leisure trip. ... more   less 

Additional Information about Wyndham Grand Plaza Royale Hangzhou

Address: No.555 Fengqi Road, Xiachang District, Hangzhou 310006, China
Region: China > Zhejiang > Hangzhou
Price Range: $171 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Wyndham Grand Plaza Royale Hangzhou 4.5*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, HotelTravel.com, Ctrip TA, Travelocity, Cheap Tickets, Priceline and Odigeo so you can book your Wyndham Grand Plaza Royale Hangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
Hotel Style:
#1 Luxury Hotel in Hangzhou
#1 Family Hotel in Hangzhou
#1 Business Hotel in Hangzhou
#2 Romantic Hotel in Hangzhou
#27 Best Value Hotel in Hangzhou
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Wyndham Grand Plaza Royale Hangzhou staff and other travellers.
5 questions
Ask a question
Singapore, Singapore
Singapore, Singapore
over a year ago

See all questions (5)

Questions? Get answers from Wyndham Grand Plaza Royale Hangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent service”
 of 5 bubbles Peereview, 28 Nov 2016 | Read review
“Lake View was nice.”
 of 5 bubbles OneAddictedTraveler, 15 Nov 2016 | Read review
“A room with a view if you can.”
 of 5 bubbles Aussyrunner, 7 Nov 2016 | Read review
“Ask for double rooms !! they are much more spacier”
 of 5 bubbles prajyothb, 3 Nov 2016 | Read review
“People tend to want rooms with a lake view, but our view of the iconic Hangzhou pagoda was quite impressive enough”
 of 5 bubbles BeckyTinsley, 3 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay