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All reviews thai restaurant international staff west lake special thanks guest relations management team the hotel staff lake view breakfast buffet rooms are large night market excellent hotel english speaking staff assistant manager beautiful city visiting hangzhou business trip
I was greeted by english speaking concierge, who also speaks perfect chinese), so no worries for guest who cant speak chinese. I arrived early, and luckily the room was ready so the hotel let me do early check in. Room was great, clean, and location...More
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Stayed here for 2 nights and originally selected the property due to its close proximity to the lake and its history of solid reviews. We weren’t to be disappointed.
While we stayed in some excellent hotels across China we had learned to temper our expectations...More
Since we entered to the lobby we were well welcome by two ladies Spanish speakers, Anita and a Miriam took good care of us since we arrived, the same day in the evening we received a cute cupcake with a handwritten note from Daphne wishing...More
I have NO REGRETS choosing this hotel for my family. The location of the hotel was spot on! Walking distance to the lake, food and shops. There is a food street and night market on the street next to the hotel. So many interesting street...More
If visiting Hangzhou as a first time tourist, you definitely want to stay on the lake.
Wyndham Gand is perfectly located near the corner of the lake and near lots of night market activities too. This is a large and spacious American hotel with good...More
Hotel is adjacent to the breathtaking West Lake, a recent addition to UNESCO'S WORLD HERITAGE list, facing the provincial government offices and administration, within walking distance of Wulin …MoreStreet, and close to Hangzhou Tower and Intime department store. 293 various well-appointed guestrooms such as lake view rooms, city view room, suites, and rooms specially designed for ladies, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.Western, Chinese and Thai restaurants can always match your taste. 7 Well-equipped conference rooms seating from 20 to 500 guests. The large Royale Ballroom with a unique window view of the West Lake hill, is the only ballroom in Hangzhou providing this feature! It’s the perfect place to create long-lasting memories for your business, conference or leisure trip. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Awards & Recognition
Travellers' Choice2018 Winner
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This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Response from Christopher D | Property representative |
We are glad to hear from you, we would like to inform you that our reception is 24hours, you are welcome to do check-in anytime.If you have any further questions please don't hesitate to contact us.We are... More
We are glad to hear from you, we would like to inform you that our reception is 24hours, you are welcome to do check-in anytime.If you have any further questions please don't hesitate to contact us.We are looking forward to seeing you soon:)
Guest Service Team