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Wyndham Grand Plaza Royale Hangzhou

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749 Reviews from our TripAdvisor Community

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Showing 515: English reviews
Arluno, Italy
Reviewed 2 days ago NEW

Like being at home .... The hotel staff was exceptional, definitely above the standard you would expect from one of the hotel staff. Excellent professions, very attentive to the customer needs, in some cases anticipated and solved my needs. I would remember their names: Sheyma, Anita, Mark and Leonardo. Excellent Thai restaurant and breakfast. Clean comfortable, well-ordered rooms, spacious and...

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Thank 240,163
Toronto
Reviewed 2 days ago NEWvia mobile

The hotel is well priced and centrally located. While I didn't have a chance to look around the area, the hotel itself was perfect. The staff spoke excellent English and were really customer service oriented. The room was spacious and well laid out and the amenities were perfect. Bed and linens were excellent. Bathroom was clean and lots of towels....

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Thank cdaworld13
Reviewed 5 days ago NEWvia mobile

Stayed there two nights. The rooms are rearly nice. Big and nicely furnished. The restaurants are ok. Breakfast buffet really big. Also covers good bread. Well equipped fitness centre. If some spare time walk over to Westlake. Will be crowded but easy walk. Exploring town: nothing much to see.

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Thank Andreas J
Reviewed 1 week ago via mobile

The coffee here and western staff is amazing!!! And really that's all that matters. The western staff remember you and your names. They have amazing coffee and the rooms will blow your mind. That's what you expect from a hotel like this and it doesn't let you down. You will enjoy this place. But...but. There are inescapable reminders that you...

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Thank Rusty S
A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

I m a frequent traveler, very rare I take time write a review about a hotel. Wyndham is a nice hotel with clean and large rooms, with a variety of breakfast choice. Yes off course the hospitality is another highlight of this property where they have hired wonderful and talented expats and locals committed to the art of customer service....

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Thank A TripAdvisor Member
Reviewed 1 week ago via mobile

I have stayed in Wyndham Hangzhou for 3 nights. I was really impressed by the service that the hotel provide to all the guests. I could always find someone in the lobby from different part of the world that was willing to help me and to recommend me places where to eat and what to visit. I would like especially...

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Thank ChloeNew
Lisbon, Portugal
Reviewed 1 week ago

The Hotel is very good, but the room is a real super luxury. It was no suite just a normal standard room, but simply fabulous. Not cheap, but worth every cent. I have been in great hotels, but I can't remember a room like this one

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Thank nunov55
Illinois
Reviewed 1 week ago

Stayed at several 4-5 star hotels in large cities in China like Beijing. This hotel is the by far the best. Read my review. I list the following three points that other hotels do not compete with Wyndham: 1) foreign language accommodation, 2) ordinary hotel services are thoughtful and fast, and 3) extra. Comparing to other 4-5 star hotels in...

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Thank Peereview
Reviewed 2 weeks ago

It is very near west lake which is amazing. good amenities, size of room is very impressive too. Bed is fairly comfortable. But my room wasn't very quiet at night, I could hear some sounds either from the neighbor above me or the plumbing. My parents' room, however, was quieter. My room temperature wasn't regulating properly, probably because the air...

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Thank EHOG
Colorado Springs, Colorado
Reviewed 2 weeks ago

Hotel is in excellent location. Right in the middle of downtown and facing west lake. Metro station named "fengqi street " station is 5 minutes walk from the hotel. And 10 minutes walk from wulin square airport shuttle service. Apart from delicious meal at hotel itself, there are a lot of Chinese as well as western resturants within 200 meter...

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Thank sumanhangzhou

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel is adjacent to the breathtaking West Lake, a recent addition to UNESCOS WORLD HERITAGE list, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. 301 various well-appointed guestrooms such as lakeview rooms, cityview room, suites, and rooms specially designed for ladies, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.Western, Chinese and Thai restaurants can always match your taste.7 well-equipped conference rooms seating from 20 to 500 guests. The large Royale Ballroom with a unique window view of the West Lake hill, is the only ballroom in Hangzhou providing this feature!It’s the perfect place to create long-lasting memories for your business, conference or leisure trip. ... more   less 

Additional Information about Wyndham Grand Plaza Royale Hangzhou

Address: No.555 Fengqi Road, Xiachang District, Hangzhou 310006, China
Region: China > Zhejiang > Hangzhou
Price Range: $171 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Wyndham Grand Plaza Royale Hangzhou 4.5*
Number of rooms: 283
Reservation Options:
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Also Known As:
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
Hotel Style:
#1 Luxury Hotel in Hangzhou
#1 Business Hotel in Hangzhou
#1 Family Hotel in Hangzhou
#2 Romantic Hotel in Hangzhou
#27 Best Value Hotel in Hangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Grand Plaza Royale Hangzhou staff and other travellers.
5 questions
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Singapore, Singapore
Singapore, Singapore
over a year ago

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Questions? Get answers from Wyndham Grand Plaza Royale Hangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent service”
 of 5 bubbles Peereview, 28 Nov 2016 | Read review
“Lake View was nice.”
 of 5 bubbles OneAddictedTraveler, 15 Nov 2016 | Read review
“A room with a view if you can.”
 of 5 bubbles Aussyrunner, 7 Nov 2016 | Read review
“Ask for double rooms !! they are much more spacier”
 of 5 bubbles prajyothb, 3 Nov 2016 | Read review
“People tend to want rooms with a lake view, but our view of the iconic Hangzhou pagoda was quite impressive enough”
 of 5 bubbles BeckyTinsley, 3 Nov 2016 | Read review
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