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Wyndham Grand Plaza Royale Hangzhou

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No.555 Fengqi Road, Hangzhou 310006 China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (612)
Room & Suite (122)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Daily temperature and symptom checks for staff
  • Individually wrapped toiletries
Updated 25/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 25/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 2,595 hotels in Hangzhou
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel is adjacent to the breathtaking West Lake, a recent addition to UNESCO'S WORLD HERITAGE list, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. 293 various well-appointed guestrooms such as lake view rooms, city view room, suites, and rooms specially designed for ladies, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.Western, Chinese and Thai restaurants can always match your taste. 7 Well-equipped conference rooms seating from 20 to 500 guests. The large Royale Ballroom with a unique window view of the West Lake hill, is the only ballroom in Hangzhou providing this feature! It’s the perfect place to create long-lasting memories for your business, conference or leisure trip.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Adult pool
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Taxi service
Banquet room
Meeting rooms
Spa
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Family
Languages Spoken
Chinese
3548Reviews19Q+A100Room tips
Traveller rating
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  • 7
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Popular mentions
dysania wrote a review Jun 2021
Hangzhou, China1 contribution
It was not as good as i expected,the room was old and dark, and the wall was sort of peeled, btw the stuff at reception called Eva wasn't really friendly. However the location is good that the hotel is just next to the West Lake and malls.
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Date of stay: May 2021
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Karin H wrote a review May 2021
Shenzhen, China803 contributions115 helpful votes
+1
I’m a bit disappointed how dark the rooms have been, on all platforms I have checked before the rooms look bright, but the rooms which don’t might have the huge balcony are pretty dar. Location of the hotel is good, next to the West Lake and just behind the hotel is a food street which many choices of snacks. The hotel breakfast is okay. The view from the roof top is very good, don’t miss it. The stuff seems a bit unmotivated and speaks hardly an understandable English.
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Date of stay: May 2021Trip type: Travelled on business
1 Helpful vote
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Janne L wrote a review Jan 2021
Hangzhou, China2 contributions1 helpful vote
Stayed a couple of nights during a working trip. Central location and friendly staff. Was greeted at the reception by Eva. She took care of my needs and was very friendly and professional, even though I was not in best mood - as my flight was canceled leaving me stranded in Hangzhou during COVID. She made my day. Can recommend this hotel further.
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Date of stay: January 2021Trip type: Travelled on business
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Alexander wrote a review Jan 2021
2 contributions
The hotel is nicely located close by one of the city’s greatest landmarks, the Westlake, which you can reach from there in an only 3 Minute walk. If it was not for the excellent service and professional handling of guest relations officer Eva Mauxion I would not necessarily recommend the hotel. But she was able to assist and answer all the questions I had. So I can say I experienced an excellent service that certainly makes me choose the Wyndham Grand Plaza Royale in Hangzhou again as long as the staff there is aiming for reaching such a professional standard of customer service.
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Date of stay: January 2021Trip type: Travelled on business
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DrBineshian wrote a review Nov 2020
Aberfoyle Park, Australia7 contributions12 helpful votes
You can have what you expect from a top 5 start hotel, except for restaurant. The location is really good and convenient. The atmosphere of the hotel is lovely and modern. It's fairly clean. I recommend it to anyone who are cautious about the quality of their stay.
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Date of stay: January 2020
Value
Location
Service
2 Helpful votes
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PRICE RANGE
USD 109 - USD 231 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
西湖豪廷, 杭州西湖豪廷大酒店, 豪廷大酒店, 西湖温德姆至尊豪廷大酒店, wyndham grand plaza royale hangzhou hotel hangzhou
LOCATION
ChinaZhejiangHangzhouXiacheng District / Xihu Resort
NUMBER OF ROOMS
293
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Frequently Asked Questions about Wyndham Grand Plaza Royale Hangzhou
Which popular attractions are close to Wyndham Grand Plaza Royale Hangzhou?
Nearby attractions include Baochu Pagoda (1.0 km), Hangzhou Tower Shopping Mall (1.1 km), and Hangzhou Immaculate Conception Cathedral (0.9 km).
What are some of the property amenities at Wyndham Grand Plaza Royale Hangzhou?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Wyndham Grand Plaza Royale Hangzhou?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Wyndham Grand Plaza Royale Hangzhou?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Wyndham Grand Plaza Royale Hangzhou?
Yes, free parking is available to guests.
What are some restaurants close to Wyndham Grand Plaza Royale Hangzhou?
Conveniently located restaurants include 28 Hubin Road, Sawasdee Thai Restaurant, and Cheng Zhong Chinese Restaurant.
Are there opportunities to exercise at Wyndham Grand Plaza Royale Hangzhou?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Wyndham Grand Plaza Royale Hangzhou have airport transportation?
Yes, Wyndham Grand Plaza Royale Hangzhou offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Wyndham Grand Plaza Royale Hangzhou?
Yes, dry cleaning and laundry service are offered to guests.
Does Wyndham Grand Plaza Royale Hangzhou offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.