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InterContinental Hangzhou

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Traveller (592)
Room & Suite (160)
Dining (24)
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Overview
  • Excellent52%
  • Very good37%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“golden ball”(15 reviews)
“golden globe”(6 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from InterContinental Hangzhou
Special Offer: Book Direct and Save
Hotel deals
Offers from InterContinental Hangzhou
Special Offer: Book Direct and Save
Hotel deals
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Reviews (386)
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Traveller rating
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LanguageEnglish
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92
72
18
9
3
Show reviews that mention
All reviewsgolden ballgolden globeamazing buildingbuilding designcivic centerspectacular hotelwalk in wardrobewonderful view of the riveroptions includinglow lightingelevator bankearly checkwest lakemixc mallqiantang riverfifth floorgym area
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1 - 5 of 194 reviews
Reviewed 4 weeks ago via mobile

We checked in very late at night but the hotel pickup services was extremely smoothly with constant updates with the concierge and check-in service so when we arrived the hotel entrance the check-in staff was already awaiting for us preparing for check-in. The hotel concierge...More

Thank Maryann T
Response from Yolanda L, Public Relations Manager at InterContinental HangzhouResponded 4 weeks ago

Thank you for taking the time to share your experience with us after your most recent stay at InterContinental Hangzhou.It is always refreshing to receive such positive comments especially when it is regarding the team here. Hotel is located by the beautiful and scenic Hangzhou...More

Hotel's Favourite
Reviewed 16 April 2018

Everything and everybody at this property just works perfectly and in complete harmony. The guest accommodation, public areas and facilities are all spotless and of highest quality, and the staff are to a person all extremely polite, friendly, kind and helpful, giving top class service....More

1  Thank Twerpic
Response from Yolanda L, Public Relations Manager at InterContinental HangzhouResponded 17 April 2018

Thank you for taking time to share your comments with us after your staying in InterContinental Hangzhou. We are glad to hear that you had a wonderful stay here, and our staffs contributed to your one-of-a-kind experience.We strive to help our guests be at their...More

Reviewed 26 April 2018

Great luxury hotel for a big conference where everything just seems to work well by itself. Many conference amenities, restaurants and spetacular rooms all in great shape. The food is like any luxury international hotel with off course the Chinese touch but accessible to the...More

Thank Sevenbw2013
Response from Yolanda L, Public Relations Manager at InterContinental HangzhouResponded 27 April 2018

Thank you for taking time to share your comments with us. We appreciated to receive such positive comments from guests. With its more than 6000 square meters of meeting and conference venues, InterContinental Hangzhou is the perfect setting for an inspiring meeting or event. A...More

Reviewed 15 April 2018 via mobile

We had a big group gathered here. 600 people and the infrastructure worked. The hotel is quite breath taking when you stand in the lobby on 5th floor and look around in this ball shaped hotel. Staff are friendly and has adequate but not great...More

Thank JensPerregaard
Response from Yolanda L, Public Relations Manager at InterContinental HangzhouResponded 16 April 2018

Thank you for allowing us to host your meeting at InterContinental Hangzhou. Its unique design and magnificent golden globe architecture make the hotel to be one of the city’s newest landmarks.We hope that you and your group colleagues experienced the considerate service and marvelous surroundings...More

Reviewed 11 April 2018

5th stay in this great hotel. Location is by the river, not at touristy east lake area. Easy access by metro (line 4, Citizen Centre Station). Two big malls relatively nearby (MixC and Raffles City). Fast and friendly check-in. Huge room with river view. Good...More

Thank DiiipaDaaapa
Response from Yolanda L, Public Relations Manager at InterContinental HangzhouResponded 13 April 2018

Thank you for sharing your experience at InterContinental Hangzhou. It is a great honor to welcome you back again.I am pleased to hear everything exceeded all your expectations and we were able to make your stay a memorable one. We highly appreciate our guests’ comments...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 178 - USD 235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Hangzhou
#9 Spa Hotel in Hangzhou
#9 Business Hotel in Hangzhou
#17 Luxury Hotel in Hangzhou
#217 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 178 - USD 235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Hangzhou
#9 Spa Hotel in Hangzhou
#9 Business Hotel in Hangzhou
#17 Luxury Hotel in Hangzhou
#217 Best Value Hotel in Hangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (592)
Room & Suite (160)
Dining (24)
Pool & Beach (5)
Business Centre & Event Rooms (5)
Questions & Answers
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Zenna1985
27 March 2015|
AnswerShow all 3 answers
Response from DrIanT | Reviewed this property |
There is help with transport at the airport and they speak English of a sort. If you have the hotel name written down in English and do a google translate to Chinese that should be sufficient to pass to a taxi driver anyway... More
0
Votes
Room Tips
"River view rooms are nice."
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"Treat yourself to Club floor rooms."
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"They should have river view"
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"every rooms are suitable, may be those with view on the Ynagse river"
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