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The hostel is in a decent location for West Lake. But the staff members were lazy and had poor customer service. At times they were unattentive or too busy playing video games to tend to the guests. Its more of a locally centered hostel (not...More
well thats nothing extraordinary about this accommodation beside its location .. well yes the staff are friendly also .. but the room was not that nice. Our double room was on the third floor, means we had to hike up with all our luggages .....More
I stayed in another hostel for 3 nights of my stay in Hangzhou, one which was to the West of West Lake. We then decided to switch to this hostel because of the better location for our last night. I wish I had stayed in...More
You can only walk to the famous West Lake from this hostel. The toilet is not very clean, but the room is ok. The staff were friendly and young. Too bad the air-conditioner in female dorm(at that time) are not working, eventhough I have made...More
The staff were very friendly, providing assistance to different tourist places, but cleanliness was lower and hot water service was only available at specific time periods - a bit of a problem if you are travelling in a cold winter.
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