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This hotel was once one of the best hotels in Hangzhou about 18 years ago when it first opened. But the hotel has never been renovated or refurbished since and now it is very old and tired. The room is dark. The bathroom lighting is...More
Response from leotong2017, 经理 at New Century Grand HotelResponded 5 days ago
Dear guests,hello， Thank you for choosing the Grand New Centry Hotel in Hangzhou. While the hotel is constantly trying to create a first-class housing environment for its partners, it also wants to serve it with great attention. Since the hotel has been operating for 14...More
This hotel is very imposing from the moment you walk in the door. The rooms are very spacious and clean. The wifi is excellent and breakfast has a huge variety of different types of cuisines there is something there for everyone. It is within easy...More
Response from leotong2017, 经理 at New Century Grand HotelResponded 1 week ago
Dear guests，Hello, thank you for choosing Grand New Centry Hotel in hangzhou. We are truly touched by your feedback. In order to live up to the support and trust of our relatives, we will continue to work hard to improve and improve our products and...More
Chose this hotel as it has another location that we stayed in the same province. the sister hotel had a great seafood buffet, as well as a breakfast...hence one of the reasons we chose this location.
Check in was long in the tooth. Rude and...More
1 Thank bobc965
Response from leotong2017, 经理 at New Century Grand HotelResponded 14 August 2018
Dear guests, Hello, First of all Thank you for choosing and staying at the Grand New Centry Hotel in Hangzhou. Secondly, I am very sorry to bring you a bad experience, we are constantly trying to create a first-class residential environment for you, but also...More
My second stay in this hotel confirmed the first stay: it's a very comfortable place but speaking Chinese would make the stay even better.
The lobby is magnificent. The rooms are very comfortable and quiet. The restaurant I tried with Chinese friend served very nice...More
1 Thank mark5903
Response from leotong2017, 经理 at New Century Grand HotelResponded 7 August 2018
Dear guests， Hello, thank you for choosing us again. The general manager of the hotel attaches great importance to the quality of service. The experience of each guest is very important to us. We will continue to improve our products and services. Hope the next...More
Stayed 3 nights and will make sure I am booked here again when in the area. The hotel is new and is in an excellent location with a brand new mall down the road. The area is great for a little exploring. The rooms are...More
Response from leotong2017, 经理 at New Century Grand HotelResponded 20 June 2018
Dear guests， Hello, sincerely thank you for choosing Grand New Centry Hotel in Hangzhou, thank you very much for your love and support to us, can have you to support our guests is really very honored! We will continue to uphold the concept of service...More