We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Oakwood Residence Hangzhou

Save
Share
Traveller (151)
Room & Suite (73)
Dining (10)
Overview
No.28 Jiaogong Road, Hangzhou 310012 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
7 Oct.8 Oct.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from USD 104.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hangzhou hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "cb68c0d5200749068a30cfdd0922df56", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1201102,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34394986],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":10,"year":2018},"checkout":{"day":8,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":112,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"cb68c0d5200749068a30cfdd0922df56","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":112,"lowestMetaPrice":104,"additionalPartner":false,"highestMetaPriceDisplay":112,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":112,"lowestMetaPrice":104,"highestMetaPriceDisplay":112,"hotelName":"Oakwood Residence Hangzhou","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImNiNjhjMGQ1MjAwNzQ5MDY4YTMwY2ZkZDA5MjJkZjU2IiwiQUlLIjoiMDAwNmVmZTgzYTYyNGU0M2IzMjc3YTFmOGZhMGE5YzcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "07/10/2018", "checkOut": "08/10/2018", "lowestPrice": "USD 104", "hasDates": true, "hacComplete": false, "contentIdMappings": {"34394986":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (255)
Filter reviews
165 results
Traveller rating
93
56
9
3
4
Traveller type
Time of year
LanguageEnglish
More languages
93
56
9
3
4
Show reviews that mention
All reviewswashing machinefull kitchenstayed for weeksspacious apartmentwest lakehang zhoudinner buffetconvenient storestayed longerwestern restaurantnice roomfitness centerchinese hotelsstarbuckstaxichinaamenities
FilterEnglish
Updating list...
1 - 5 of 165 reviews
Reviewed 1 week ago

This place offers both long and short term stay, style apartments. Which makes it very easy to feel at home. The staff work very hard to be of service and are very friendly. Almost everyone at the front desk speaks english. With my limited Mandarin...More

Thank michael_cruises
Reviewed 4 August 2018 via mobile

There is Wi-Fi provided in room but the speed is suck. Even more, you cannot visit most overseas websites or apps which I can do in MacDonald, Starbucks and local communications service providers! Don’t stay here if you are for business!More

Thank TerryL2419
Response from Frederic L, General Manager at Oakwood Residence HangzhouResponded 6 August 2018

Dear Terry, Thank you for taking the time to post your review here. I would like to sincerely apologies for the difficulties you have to access certain websites from your apartments. You may understand that China internet is highly regulated which can make the access...More

Reviewed 24 June 2018 via mobile

Travel with family, simply don’t understand where did all those good review came from!?! This place is the worst I ever stayed! Horrible is not even enough to describe! The place is very very dirty!! Moldy carpet! Towel! And dirt every where! Black stains are...More

1  Thank Sunshine560459
Response from Frederic L, General Manager at Oakwood Residence HangzhouResponded 11 July 2018

Hi, Thank you for taking the time to provide us with your review. I am truly sorry to hear about your unpleasant experience during your last stay with us. I appreciate you give us an opportunity to address your concerns. I would like to assure...More

Reviewed 20 April 2018

As a family of 5 traveling to China, finding accommodations large enough for us was a difficult task. I was happy to come across Oakwood Residence and to see it had mostly positive reviews. We had a 3-bedroom Executive apartment. Check-in service was friendly and...More

Thank Robin A
Response from Frederic L, General Manager at Oakwood Residence HangzhouResponded 20 April 2018

Dear Robin, Thank you for taking the time to provide us with your feedback. I am glad to hear that you had a comfortable stay with us. I have noted the aging bed board in your room, we are gradually changing some of such aging...More

Reviewed 29 January 2018

We stayed at this beautiful property for 3 nights with our little puppy. Already at the arrival the hotel staff was very friendly and we received a heartwarming welcome. We had a lot of luggage, but the concierge took care of it and we needn't...More

1  Thank Elyes_Ben_B
Response from Frederic L, General Manager at Oakwood Residence HangzhouResponded 31 January 2018

Thank you for taking the time to provide us with your review. We are glad to hear that you enjoyed your stay, receiving such feedback motivates us to continually improve our service delivery. From all of us at Oakwood Residence Hangzhou, we look forward to...More

View more reviews
About
Description
Located within EAC Commercial Center, adjacent to Yellow Dragon Entertainment Complex, Oakwood Residence Hangzhou is 2.5 kilometers from West Lake and Wulin Square. Every comfortable and spacious apartment ...More offers a fully equipped kitchen with separate living and dining area, washer/dryer, home entertainment system, complimentary high speed wired and wireless internet, large bathrooms with rain/drench showers, and the signature Oakwood soft posturepedic bed. Dining options include Oakroom where sumptuous buffet breakfasts and weekend dinner buffets are served along with Chinese a la carte and private dining. Oakleaf Restaurant and Bar offer western and Asian specialties along with a global selection of wines, craft beers, single malts and rare bourbons. The 24 hour Fitness Center has a 25 meter indoor heated lap pool and offers a full range of strengthening/cardio equipment with complimentary Yoga and Pilates classes. Car parking is complimentary for resident guests. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Best Value
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Best Value
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
321
Price range
USD 102 - USD 173 (Based on Average Rates for a Standard Room)
Also Known As
Oakwood Residence Hangzhou Hotel Hangzhou
,
Oakwood Residence Hotel Hangzhou
Location
China > Zhejiang > Hangzhou
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Best Value
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
321
Price range
USD 102 - USD 173 (Based on Average Rates for a Standard Room)
Also Known As
Oakwood Residence Hangzhou Hotel Hangzhou
,
Oakwood Residence Hotel Hangzhou
Location
China > Zhejiang > Hangzhou
Photos
Traveller (151)
Room & Suite (73)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Nearby
Nearby HotelsSee all 2,621 hotels in Hangzhou
Zhejiang Jindu Hotel
30 reviews
.24 km away
Wu Xin Hotel
18 reviews
.41 km away
Joy Hotel
24 reviews
.46 km away
Ibis Hotel Hangzhou Wensan
31 reviews
.50 km away
Nearby RestaurantsSee all 2,947 restaurants in Hangzhou
Oakleaf
8 reviews
.06 km away
CoCo(BaiNaoHui)
.08 km away
Shaorou Jiuchang Niusheng Restaurant (Jiaogong Road)
3 reviews
.09 km away
Ajisen Ramen (ShiMao LiJing EAC)
.13 km away
Nearby AttractionsSee all 449 attractions in Hangzhou
Zhejiang University
119 reviews
1.57 km away
Hangzhou Huanglongdong Yuanyuan Folk Park
39 reviews
1.20 km away
Hangzhou Huanglong Sports complex
27 reviews
.87 km away
Zhejiang Library
10 reviews
1.10 km away
Questions & Answers
Get quick answers from Oakwood Residence Hangzhou staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Michael J
What is the best route, with luggage, from Hangzhou Intl Airport to the Oakwood Residence? Is there a shuttle bus directly to and from the airport?
4 August 2017
  • Response from Peter ZProperty representative
    The best way to get from Hangzhou Xiaoshan International Airport is by taxi which takes about 40 minutes depending on traffic and will cost approximately Rmb150 per way. The Chinese name and address for Oakwood Residence...More
    0
    Votes
Peter W
i am coming in from beijing in oct. via high speed train, which station is near you so i can book my ticket?
4 September 2016
  • Response from Peter ZProperty representative
    Hangzhou East (dong) Station is the best station to alight from when coming into Hangzhou on the high speed trains.
    0
    Votes
GMB777
I am 73 years old is taxis freely available and executive suite on top floors?
19 May 2015
  • Response from Peter ZProperty representative
    Thank you for contacting Oakwood Residence Hangzhou. Taxis during peak hours can be delayed, however, thru our Concierge we can pre book taxis for you. Being a Serviced Apartment we do not have suites in the hotel sense,...More
    0
    Votes
Room Tips
"great place for longer stays"
Read review
"Can choose a deluxe studio room, they are big enough"
Read review
"try to select the newer North Tower and highest floor."
Read review
"Value for Money"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing