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Crowne Plaza Kunming City Centre

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#8 of 1,125 Hotels in Kunming
Certificate of Excellence
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Crowne Plaza Kunming City Centre
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141 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Bruges, Belgium
Level Contributor
65 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 3 days ago NEW

We arrived late from Laos and were welcomed in the Club Lounge as kings, with candlelight and a present, this for the celebration of a very special anniversary. The Lounge was open for us, even after closing time, so we could have dinner at our ease. We were blown away by this royal treatment! For that occasion we booked a... More 

Helpful?
Thank vondel33
BankHotel-Kunming, Marketing Communications Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest. Thanks for staying with us recently . We seem to have not delivered service up to our standard and we apologize for this. We really appreciate your constructive comments and can assure you we will use these to get better. If your travelling in Kunming again in the future please contact us as we would like to show... More 

1 review
Reviewed 1 week ago via mobile

We had an 11hr layover in Kunming before heading back to the states. My friend and I needed a place to rest our heads. The Crowne was great. The desk agents spoke enough English to where they were able to help us with any needs. NOTE: the hotel does not offer a pick up service from airport. It was very... More 

Helpful?
Thank Joanna D
BankHotel-Kunming, General Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. General Manager More 

Kuala Lumpur, Malaysia
Level Contributor
80 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 week ago

5 Stars for this property. Love the hotel modern environment. Location is great as it is very near to shopping district. the hotel provides breakfast but i didn't have the chance to try it due to my busy schedule. However, the hotel made a minor mistake by forgetting to record my IHG membership number during check in.

Helpful?
Thank EWayC
BankHotel-Kunming, General Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Traveller. Thank you for your review and for choosing Crowne Plaza Kunming City Centre. We are pleased your stay was satisfactory but we have also noted some areas we need to improve on. We are constantly working to improve service, so comments like yours are always gratefully received. We are looking forward to meeting you during future stays in... More 

Apeldoorn, The Netherlands
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

Kunming was the first city in China we visited 19 years ago during a 4 day visit out of Bangkok in a holiday with our 3 sons. At that time no one was speaking English ( with the exception of our student guide ) and we did not see another Western person. The recent Kunming is huge, the new airport... More 

Helpful?
Thank Jelle H
BankHotel-Kunming, General Manager at Crowne Plaza Kunming City Centre, responded to this review

Thank you for choosing Crowne Plaza Kunming City Centre after 19 years you come back. We are so glad to see you in beautiful Kunming. China is developing so fast in these years, our hotel is the only five-star hotel in the city centre, it's our honour to provide you with the best quality service. Best wishes to you and... More 

Brisbane, Australia
Level Contributor
79 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 28 October 2016

The transfer at the airport was exactly where we were told he would be holding the iPad with our name on it just as the hotel said he would,our welcome and check in at 8 pm was welcoming from there it got better. We stayed in a suite with club lounge access the suite had 2,TV 2 bathrooms a very... More 

Helpful?
Thank John S
BankHotel-Kunming, General Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

Chicago, IL
Level Contributor
107 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 26 October 2016

We arrived just in time to use the club room which we paid for and ate tthere rather than make the effort to go elsewhere. We also ate breakfast in the club room the next morning as we had a morning flight. The food and drinks were good both times with an attentive staff at the club room and when... More 

Helpful?
Thank Thor13
BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! More 

Middleton, Massachusetts
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 October 2016

This was my first stay at the Crowne Plaza Kunming, and a couple of steps up from the Kai Wah Plaza hotel that I've stayed at a couple of times in the past. The concierge staff was wonderful and arranged for airport dropoff. I will agree with another reviewer that there are no issues during written-communication, but several staff only... More 

Helpful?
Thank Halldor S
BankHotel-Kunming, Marketing Communications Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us! More 

Melbourne, Australia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 October 2016

Will definitely book here again. We booked four club suites for three nights (includes club lounge access). There's one club suite per level. Reception desk staff very responsive - we emailed back and forth in English. At check-in, reception staff had limited English but we managed with my broken Mandarin. Reception staff remained polite even when my relatives (that I... More 

Helpful?
Thank Chips_Dumplings
BankHotel-Kunming, Marketing Communications Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our website for promotions that you might be interested in. Looking forward to seeing you again soon! More 

Greater London, United Kingdom
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 October 2016

What a delight to step into the Crowne Plaza. The staff were so pleasant when the air conditioning did not work they immediately made arrangements to change our room. Even if they did not understand everything they made an effort to provide what was required. The hotel was comfortable and very peaceful in the middle of a fairly chaotic city.... More 

Helpful?
Thank P L
BankHotel-Kunming, Marketing Communications Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest, thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our website for promotions that you might be interested in. Looking forward to seeing you again soon! More 

Singapore, null, Singapore
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 October 2016

This is a very disappointed stay experience. Our group booked total 20 room about three days before arrival. The hotel has clearly confirmed all the room type requested. When the full payment made in the early morning of the arrival date, nobody been informed there are quite a few room type change. When our group check in, total 12 king... More 

Helpful?
Thank Denglei
BankHotel-Kunming, General Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest, thanks for staying with us recently. We are sorry that we have not delivered service up to our standard and we apologize for this. We really appreciate your real feedback and will ensure these things do not happen again. If you will travel Kunming again in the future please contact us as we would like to show you... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Crowne Plaza Kunming City Center is a premium landmark hotel in the heart of Kunming’s central business district. Located at the intersection of bustling Qingnian and JinbiRoads, beside the Panlong River, the hotel offers a convenient downtown location that puts the entire city at your fingertips. This includes a wide range of nearby shopping and entertainment venues. The hotel is just 3 kilometers from Kunming Railway Station and 30 minutes drive from Kunming Changshui International Airport. Crowne Plaza Kunming City Centre is the ideal place to all your business and leisure activities just right in CBD Kunming. Crowne Plaza Kunming City Centre offers 303 guest rooms, including 50 suites, 75 non-smoking rooms,a luxurious Presidential Suite and 65 Crowne Plaza Club rooms. All rooms are designed, furnished and fitted with amenities such as satellite TV, Sound system, mini-bar and safety box, those serves all needs of business, meeting, leisure and long-term guests. The Crowne Plaza Club Floor offers guests special club privilege, including fast check-in and check-out, complimentary breakfast and night cocktails and as full access to club facilities, also complimentary usage for private meeting rooms.The hotel brings varieties offers in the finest Chinese and western cuisines, as well as an outstanding selection of wines, all will make sure your dining experience full of enchantingly delicious. Atrium Cafe offering buffet breakfast, lunch and traditional western food, alternatively guests can order from a-la-carte menu. Wildfire Restaurant features classic steak and other international favorite that prepared to absolute perfection. The restaurant further offers selection of fine wines from around the world. Camellia Chinese Restaurant offers sumptuous Cantonese and Dian style cuisine; such as healthy soups, finest Dim Sum where traditional spices are gives a modern touch to deliver a creative and taste worthy experience. 399 Bar comes with a private cigars room offering wide collection of cigars, premium wines, whisky and cognac. And more in what we like to call a ‘real bar experience’ that includes ambient live Jazz and soul music. Crowne Plaza Kunming City Centre offers total of 1,000 square meters conference spaces, including a plush Grand Ballroom that can accommodate up to 500 people and can divide into two separate meeting spaces;4 meeting rooms ranging from 54m square to 128m square. Meeting facilities include high standard of audio and video equipment, high-speed internet access and “One-Stop” Crowne Meetings team who is using professional service to ensure meetings complete with successfully. Crowen Plaza Kunming City Centre is “Traveling for success” location which at this beautiful “Town with Spring” ... more   less 

Additional Information about Crowne Plaza Kunming City Centre

Address: No.399 Qingnian Road, Wuhua District, Kunming 650011, China (Formerly The Bank Hotel)
Region: China > Yunnan > Kunming
Price Range: $117 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Kunming City Centre 4.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Crowne Plaza Kunming City Centre Hotel Kunming
Bank Hotel Kunming
Hotel Style:
#3 Business Hotel in Kunming
#7 Luxury Hotel in Kunming
#9 Best Value Hotel in Kunming
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Kunming City Centre staff and other travellers.
2 questions
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Singapore, Singapore

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Questions? Get answers from Crowne Plaza Kunming City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor is always better choice”
 of 5 bubbles vondel33, 1 Dec 2016 | Read review
“West facing rooms tend to get very hot so probably better to aim for east”
 of 5 bubbles 467pl, 15 Oct 2016 | Read review
“Walk from the "walking street" is approx. 15min to the hotel if you want to save on cab fare”
 of 5 bubbles Dogmastervincent, 20 Apr 2016 | Read review
“They have some rooms with balcony so u may request for that”
 of 5 bubbles yudheaa, 1 Dec 2015 | Read review
“High up as possible”
 of 5 bubbles ninebanks, 30 Nov 2015 | Read review
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