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Shangri-La Xian
No.38B Keji Road, Yanta District, Xi'an 710075 China
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Avg. AU$158 /night, 12/12 - 12/13
AU$188
per night
AU$158
per night
AU$128
per night
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4.5
#14 of 1,205 hotels in Xi'anLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Shangri-la Xian is located in the prestigious financial and shopping district of the Gao Xin Hi-tech Development Zooe,5 minutes walking distance to the Keji Road Station of Metro Line 3. Hotel enjoys easy access to Xian's leading business, entertainment and shopping destinations. A prime residence for both busniess and leisure travelers, the hotel is just 30 minutes drive from Xian International Airport and 45 minutes from the world-famous Terra-Cotta Warriors Museum. Hotel provides Complimentary shuttle bus service for all in-house paying guests on Weekend and public holiday. The hotel comprises 395 tastefully appointed rooms and suites, all with floor-to-ceiling glass windows and stunning views of the landscaped gardens or the city. At 57 square meters, the spacious Grand Premier rooms are the largest guestrooms in Xian for the discerning traveller.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Fitness / spa changing rooms
Hot bath
Adult pool
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Art Deco Style
Park View
Languages Spoken
Chinese
Location
No.38B Keji Road, Yanta District, Xi'an 710075 China
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 64 out of 100
64
Xianyang Airport
26.2 km•
See all flights
Rental Cars
64 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Hotel's Favourite
Shangri-La Xian is at good location . I was in Club room at higher floor so Room size was good.All amenities was upto mark at Bathroom. We had breakfast in Horizon club. For vegetarian person, not much option but can easily fill stomach by Bread, cereal & fresh fruits..Here crowd is less, Food quality is good and service is better but entry in Horizon club allowed only for club room members.
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Date of stay: September 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am a frequent traveller to Xian and I have stayed at Shangri La Xian many times for many years now. Great staff , excellent service and a good lounge. The buffet breakfast is nice with a lot of variety . Though the hotel is now getting a bit old but rooms are very spacious and the Gym is great.Hotel restaurants are good but a bit expensive. The location is nice depending on where you want to go when you are in Xian as Xian is a large city. There is a mall nearby and number of restaurant near the hotel. If you like to enjoy the evening you have to go near the Westin hotel area where there is a pedestrian street with lot of activity (around 3 -4 km away)
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Date of stay: December 2019Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sun Jane, 营销 at Shangri-La Xian
Responded 15 Nov 2020
Dear guest, Sincere thanks for your valuable and much positive comments. I will share your words with our Team ensuring that we continue to consistently provide such level of appreciation to our esteemed clientele. It is our aim to share the Warmth of Hospitality with all our guests. Thank you for taking your valuable time to share your experience. Sincerely, Jane Sun
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel, good location, good staff…. Let down by breakfast.
We realise that food was always going to be an issue on any travelling within China. For this reason, in the big cities, we intentionally booked the well known branded 5 stars. We are very well travelled and are fortunate enough to be able to stay at the best of the best. We’ve stayed at several Shangri-la’s in the past…. Breakfast at these has always been a highlight! The one in KL was probably the best we’ve ever seen….. Xian was too ‘Chinese’ with few other options. No labelling of foods.
Gym and Pool were good but the pool is set up for lane swimming, not really family friendly for playing around. Seems to be more catered for visiting paid members who live locally.
We realise that food was always going to be an issue on any travelling within China. For this reason, in the big cities, we intentionally booked the well known branded 5 stars. We are very well travelled and are fortunate enough to be able to stay at the best of the best. We’ve stayed at several Shangri-la’s in the past…. Breakfast at these has always been a highlight! The one in KL was probably the best we’ve ever seen….. Xian was too ‘Chinese’ with few other options. No labelling of foods.
Gym and Pool were good but the pool is set up for lane swimming, not really family friendly for playing around. Seems to be more catered for visiting paid members who live locally.
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was the third shangri la hotel we visited in our far east tour. Having been to the Pudong shangri-la in Shanghai and then Shangri-la Beijing we were looking forward to our stay in this hotel in Xian. We really enjoyed our 2 day sty here where the staff were excellent. Every aspect of the hotel is excellent. We enjoyed our well appointed room and were highly staffed with Yi Cafe. Excellent buffet breakfasts that suits all tastes and we also valued the buffet dinners in the same location. Special mention to Nancy So in the Yi Cafe, Nancy went above and beyond to make our experience enjoyable. Thank you.
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Date of stay: November 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
I would like to take this opportunity to express my most sincere thanks and appreciation to Lisa Wang Yanna, front office manager, and Sarita Cheng Xinyi, front desk partner. During this stay, their uncompromising service made me feel very warm and satisfied and made for an unforgettable experience.
When Manager Lisa Wang Yanna checked me in, she not only offered to upgrade my room, but also enthusiastically accompanied me on a tour of different room types and carefully introduced the features of each room, making my choice more relaxed and enjoyable. Lisa's kindness and patience made me feel the warmth of home on my journey and the warmth of my family on my next trip back to Shangri-La in Xi'an!
Sarita Cheng's service at the front desk was equally impressive. When I have any questions or needs, she always responds quickly, attentively and always with grace and courtesy. Sarita's dignified countenance represents the best of Shangri-La Hotel Xi'an. Her warm smile and thoughtful service not only make me feel comfortable, but also show me the professionalism and sincerity of your hotel.
Lisa and Sarita's quality service and professionalism add warmth and sparkle to your hotel. I am confident that their sincere care will touch the hearts of every guest and it is because of such excellent staff that your hotel stands out from the fierce competition.
Thank you Lisa and Sarita for this enjoyable experience and look forward to seeing you again at your hotel in the near future and continuing to enjoy such thoughtful service!
To you.
Salute.
When Manager Lisa Wang Yanna checked me in, she not only offered to upgrade my room, but also enthusiastically accompanied me on a tour of different room types and carefully introduced the features of each room, making my choice more relaxed and enjoyable. Lisa's kindness and patience made me feel the warmth of home on my journey and the warmth of my family on my next trip back to Shangri-La in Xi'an!
Sarita Cheng's service at the front desk was equally impressive. When I have any questions or needs, she always responds quickly, attentively and always with grace and courtesy. Sarita's dignified countenance represents the best of Shangri-La Hotel Xi'an. Her warm smile and thoughtful service not only make me feel comfortable, but also show me the professionalism and sincerity of your hotel.
Lisa and Sarita's quality service and professionalism add warmth and sparkle to your hotel. I am confident that their sincere care will touch the hearts of every guest and it is because of such excellent staff that your hotel stands out from the fierce competition.
Thank you Lisa and Sarita for this enjoyable experience and look forward to seeing you again at your hotel in the near future and continuing to enjoy such thoughtful service!
To you.
Salute.
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Automatically translated
Date of stay: October 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Of all the ~Shangs I have stayed in this was a low point. The lobby lounge (a mass of plastic plants, tables and wine bottles) offered slow service and very poor selection. They had no orange juice. Gin was only available for purchase as a full bottle. The room was old, the bathroom floor flooded for some mysterious reason during the night. Nails poked out of drawers. Grimey swimming pool. Horizon Club staff very helpful which saved the day! Otherwise not recommended.
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Date of stay: September 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We enjoyed a perfect service, very polite staff and excellent breakfast and happy hour in the Horizon club. Everything was excellent and there was nothing to complain.
The staff in the hotel is perfect trained. E.g. Sherry or Cynthia are very attentitive and helpful and you can feel that they like their job.
We can also highly recommend a trip to the Terracotta museum with the tour manager Penny. She is very experienced and know a lot of details. We decided for an individual tour and not in a big group. This was the right decission.
Overall an amazing stay.
The staff in the hotel is perfect trained. E.g. Sherry or Cynthia are very attentitive and helpful and you can feel that they like their job.
We can also highly recommend a trip to the Terracotta museum with the tour manager Penny. She is very experienced and know a lot of details. We decided for an individual tour and not in a big group. This was the right decission.
Overall an amazing stay.
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Date of stay: November 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sun Jane, 营销 at Shangri-La Xian
Responded 5 Nov 2020
Dear guest: Greetings from Shangri-la hotel, Xian. Thank you very much for choosing Shangri-la hotel, Xian and sharing your stay experience with us. We are so pleased that you had a wonderful experience in Xian. As Shangri-La’s most valued guests, be rewarded while you enjoy exclusive privileges and benefits. We appreciate you have a nice stay in our hotel with our staff. Thank you again for your great support and look forward to welcoming you back in the future. Best Regards, Comm Manager: Jane Sun
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a clean, comfortable hotel. Rooms are spacious with lots of amenities. Decor is a little dated, but well-maintained.
Buffet breakfast was varied and high quality.
Within a short walk from the hotel are convenience stores, a mall, and a variety of shops and restaurants, including many Western chains (Starbucks, McDonalds, Pizza Hut).
Buffet breakfast was varied and high quality.
Within a short walk from the hotel are convenience stores, a mall, and a variety of shops and restaurants, including many Western chains (Starbucks, McDonalds, Pizza Hut).
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Date of stay: April 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had an amazing stay at the Shangri-La Xi’an. The location is excellent, with shopping centers and great dining options within walking distance. The service was top-notch, and when we asked the reception for nearby dining recommendations. They patiently guided us and even provided a map of local spots, which was really helpful.
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Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shangri-La is always my first choice for hotel stays. This is my first time staying in Xi’an, Even though the hardware is a bit outdated and old, at least it has a USB charger. The cocktail food was tasty, and after that, I didn’t need to go for dinner and I’d like to thank all the staff at the Club Lounge. They were all very friendly and attentive. I really appreciate it!
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Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Hotel Fitness Centre is relatively large and the set up of which is of above average . MAchines and weight lifting equipment are of reasonable condition. It is considered sufficient for a frequent traveler.
Yes, internet is available, most places provides free WiFi. But Google is not.
No, it is not included.
"I actually like the garden view of the hotel facing a garden and golf driving range"Read full review
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PRICE RANGE
AU$135 - AU$160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
西安香格里拉大酒店, shangri la hotel xian, shangri la hotel xi an
LOCATION
ChinaShaanxiXi'anYanta District / Development Zone
NUMBER OF ROOMS
393
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingSHANGRI-LA XIAN (AU$135) - 2024 Prices & Reviews (China/Shaanxi) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Shangri-La Xian
Which popular attractions are close to Shangri-La Xian?
Nearby attractions include Qingfeng Park (1.2 km), Tang chang'an Wall Site Park (1.0 km), and Century Jinhua Mall (high-tech) (1.1 km).
What are some of the property amenities at Shangri-La Xian?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Shangri-La Xian?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Xian?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Shangri-La Xian?
Conveniently located restaurants include Tian XiangGe Restaurant, Shangri-La Hotel Restaurant -Yi Cafe, and Lobby Lounge (Shangri-La Hotel Xi'an).
Are there opportunities to exercise at Shangri-La Xian?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Shangri-La Xian have airport transportation?
Yes, Shangri-La Xian offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Xian?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Xian offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Shangri-La Xian?
Many travellers enjoy visiting Big Wild Goose Pagoda (Dayanta) (6.3 km), Drum Tower (Gulou) (5.3 km), and Grand Tang Dynasty Ever Bright City (6.5 km).