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Grand Noble Hotel

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Grand Noble Hotel
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780 Reviews from our TripAdvisor Community

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Showing 517: English reviews
Baltimore, Maryland
Reviewed 4 weeks ago

This hotel is right in the center of Xi'an, so everything is walkable from here. The room was very clean/comfortable and staff were very nice. The breakfast buffet was very good too! There are lots of food vendors on the street right behind the hotel. We enjoyed grabbing a fresh steamed bun while walking around at night. The Xi'an city...

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Helpful?
Thank Patrick C
Management response:

Dear guests: Hello! Thank you very much for choosing to stay at the Grand Noble Hotel and sharing your experience with us. Hotel is located in the East Main Street, 10 minutes walk to the center of Xi'an Bell and Drum Tower, Muslim Street snacks, walls, Beilin Museum, and other places of historic interest and scenic beauty, the provincial government,...

Dover, United Kingdom
Reviewed 4 weeks ago

The hotel was comfortable and the staff welcoming but the breakfast buffet was crowded, although the food was good and plentiful. The Yummy Cafe is a relaxed place for food and the food was good and there was a good helping. Service was fine.

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Helpful?
Thank Iain R
Management response:

Dear VIP: Hello! Thank you for your interest in Grand Noble Hotel. Our hotel will make every effort to enhance and improve our services, strive for every guest can provide quality and satisfactory service, Xi'an Imperial Hotel, the hotel staff look forward to your visit again! May you be happy every day ~ ~

San Diego, California
Reviewed 5 weeks ago

We stayed here for two nights. The room was clean and comfortable but the service was terrible and the food even worse. After a day of touring Xian, we relaxed in the bar area and tried to order food. It took three trips to the bar to ask the four young ladies who were much more interested in their phones...

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Helpful?
Thank KRANDCO
Management response:

Distinguished guests: Hello! Thank you very much for your feedback. We are very sorry for the unpleasant experiences you have experienced during your stay. We will strengthen the training of our staff and improve the quality of our service. We sincerely hope that all the staff of Imperial City will sincerely look forward to your visit. Come again!

Brighton, United Kingdom
Reviewed 7 December 2016

The hotel was busy but we had a very comfortable stay here for 3 nights. The best thing was the location; at night it was so easy to walk to restaurants, the Muslim quarter and also the light show by the walls. We felt really safe and appreciated how easy it was to get around.

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Helpful?
Thank 268Sarah
Management response:

Dear guests: Hello! Thank you for choosing to stay and sharing your experience with us. Hotel is located in the East Main Street, 10 minutes walk to the center of Xi'an Bell and Drum Tower, Muslim Street snacks, walls, Beilin Museum, and other places of historic interest and scenic beauty, the provincial government, subway stations are only 1 stop from...

London, United Kingdom
Reviewed 3 December 2016

The room was OK, but having an open bathroom actually cut down the space in the room. It was the service that left a lot to be desired. Service by the management that is, not by the people rushing up and down to try and help. All I wanted was black tea and all I got was more green tea...

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Helpful?
Thank Trangmard
Management response:

Dear guests, Thank you for your comments and comments.First of all, for your stay in the experience is not perfect, I apologize.I hotel related departments have been aware of your suggestions, they have embarked on related improvements.Xi'an Grand Noble Hotel or will Adhering to its service concept of "warm and cordial, contact sensors, shared", will continue to work to bring...

Honolulu, Hawaii
Reviewed 23 November 2016 via mobile

stay here 2nights, the first night was very good we were in room 912 and enjoyed our stay, beds comfortable, good breakfast. we checked out but ended up coming back as our flight was cancelled. this time we were in a non smoking room 813 and it smelled like someone was smoking in our room,had to open the window even...

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Helpful?
Thank dld_honolulu
Management response:

Dear guests, Thank you for your comments and comments.First of all, for your stay in the experience is not perfect, I apologize.I hotel related departments have been aware of your suggestions, they have embarked on related improvements.Xi'an Imperial Palace Hotel or will Adhering to its service concept "warm and cordial, contact sensors, shared", will continue to work to bring high-quality...

Gold Coast, Australia
Reviewed 18 November 2016

Beautiful Hotel. Lovely roomRobes, slippers, inform safe, free wifi quality bedding and towels. Warm and very clean. Emergency torch and fire masks provided. But the buffet breakfast was extremely extensive , even duck. WOW WOW WOW.

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Helpful?
Thank 3heather
Management response:

Dear VIP: Hello! Thank you for choosing to stay at Xi'an GRAND NOBLE Hotel. And in time for us to make comments. We always believe that a good reputation must be from the guests the most sincere satisfaction recommended out, and we are also honored to provide you with the best quality service. We are glad to welcome you again,...

Melbourne, Australia
Reviewed 18 November 2016

Room was really nice and the staff very helpful, breakfast great, and in a great location with plenty of shops and places to eat. Overall loved Xi'an lots to see and felt very safe walking down the street. Would definitely stay there again if I go to China

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Helpful?
Thank judifenby
Management response:

Dear guests, thanks to the choice of Xi'an GRAND NOBLE Hotel! Your recognition of us is our greatest encouragement, we will continue to improve to continue to provide the best quality service. I wish you a pleasant journey, all the best!

Australia
Reviewed 14 November 2016 via mobile

Nice hotel in good location. Beds were hard but surprisingly comfortable. I would stay here again. We stayed here as part of a bus tour so didn't have time to walk around the area. Breakfast was good with lots of options.

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Helpful?
Thank dchta
Management response:

The hotel is located in the center of Xi'an, adjacent to the city walls, Bell and Drum Tower, Hui Man Street and other famous attractions, the hotel is located in the heart of Xi'an, Surrounded by entertainment, shopping malls, arts and culture Street and snack Street, surrounded by shopping, entertainment is very convenient. Look forward to your visit again!

Australia
Reviewed 13 November 2016

Walking distance from Drum and Bell Tower and Muslim Markets. Excellent restaurant literally around the corner. Loumashi underground shopping markets very close by, even a Walmart store for those needing an international top up. Breakfast buffet was OK, could have had local food (eg in-season pomegranates) on the breakfast menu.

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Helpful?
Thank aussabe
Management response:

Dear VIP: Hello! Thank you for choosing to stay at Xi'an Grand Noble Hotel. And in time for us to make comments. We always believe that a good reputation must be from the guests the most sincere satisfaction recommended out, and we are also honored to provide you with the best quality service. We are glad to welcome you again,...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Multilingual Staff

Additional Information about Grand Noble Hotel

Address: No.334 East Main Street, Beilin District, Xi'an 710001, China
Region: China > Shaanxi > Xi'an
Price Range: $69 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Noble Hotel 4.5*
Number of rooms: 428
Reservation Options:
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Also Known As:
Royal Garden Xi An
Grand Noble Hotel China/Shaanxi
Hotel Style:
#11 Spa Hotel in Xi'an
#13 Luxury Hotel in Xi'an
#26 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Grand Noble Hotel staff and other travellers.
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Questions? Get answers from Grand Noble Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else to eat and forget about service.”
 of 5 bubbles KRANDCO, 15 Dec 2016 | Read review
“Ask for a front room, might be able to get a view of the Bell tower.”
 of 5 bubbles aussabe, 13 Nov 2016 | Read review
“Get to the breakfast early(or late) to avoid the bus crowds.”
 of 5 bubbles Tastalot, 3 Nov 2016 | Read review
“Part of a tour no advice”
 of 5 bubbles 2mumies, 13 Aug 2016 | Read review
“Nice hotel”
 of 5 bubbles 16lulu1608, 31 Jul 2016 | Read review
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