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Crowne Plaza Xi'an

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#8 of 2,461 Hotels in Xi'an
Certificate of Excellence
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316 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Xi'an
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Showing 248: English reviews
Reviewed 8 October 2016

We were dropped at the Xi an Crowne Plaza, a beautiful, modern hotel and walked in about 10 pm. The hotel couldn’t find our reservation. Justin had a booking number, but when we hadn’t shown by 6 pm they gave it to someone else. They said the town was booked up. This may have instilled tears and panic, but the...

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Helpful?
Thank Jennifer B
Crowne Plaza X, Market & Communication Coodinator at Crowne Plaza Xi'an, responded to this review

Dear Tripadvisor member, Thank you for choosing Crowne Plaza Xi'an as your accommodation. We are so glad to hear your comments, and your positive reviews is highly appreciated and we believe that your experience sharing will be helpful for guests who are willing to stay in our hotel. It's something our staff takes great pride in, so we value your...

chicago,IL
Reviewed 26 September 2016

This is a beautiful property with wonderful rooms and facilities. However, it was the service that really made our stay here exceptional. The concierge service helped with cabs, tours , English translations and recommendations. The housekeeping service went above and beyond when we needed help finding a lost luggage key. The staff did all they could to make our stay...

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Thank chicago_ILComcast
Reviewed 26 September 2016 via mobile

We had a lovely 2 nights at the Crown Plaza, it was everything you expect from a 5 star hotel. A visit to the sky bar on the 51st floor is a must. You will need a drink when you step out of the sky lift, and another to get back down. The rooms are modern and stylish and the...

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Thank Lorraine T
YongJi, Shanxi, China
Reviewed 13 September 2016 via mobile

By far one of the nicest hotels I've stayed in. The room was luxurious and he bathroom was very impressive. The views were gorgeous and we enjoyed the room service very much. The dos was excellent and the buffet in the lobby was sooo good! They also have a dessert buffet too which was amazing. The restaurant upstairs was outstanding...

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1Thank Natalya B
Lochem, The Netherlands
Reviewed 13 September 2016

The view over the city was outstanding. Clean and good rooms. Very good breakfast. The hotel is also situated well, enabling us to have a walk in the evening to experience the busy streetlife. We enjoyed staying at this hotel.

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Thank Marsvanleent
Sanford, North Carolina
Reviewed 8 September 2016

Stayed 2 nights with a tour group and loved this hotel. Great location, great rooms and service. Also the tallest building in Xian. The staff was very professional and nice. The buffet breakfast was very good too.

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Thank HelenH70
Klimmen, The Netherlands
Reviewed 22 August 2016 via mobile

We stayed here for 2 nights. Both our room were upgraded to a clubroom and these were very luxe. Staff is very nice and polite. Especially Betty was very customfriendly. Hotel is centrally located and just a few minutes by taxi to the center of town.

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Thank Flod911
London, United Kingdom
Reviewed 21 August 2016 via mobile

The Crowne Plaza is an amazing hotel with great location. Near the Xi'an museum, numerous banks and shopping malls. The facilities are ok, the rooms itself is quite dim during evenings, although the room itself is quite modern and has astonishing view.

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Thank Dan L
Helensvale, Australia
Reviewed 21 August 2016 via mobile

This beautiful hotel is superb offering luxury rooms and superb dining. For those wanting to experience the views from the 51st floor Sky Bar then take the glass elevator that climbs the outside of this amazing hotel. Highly recommended 🤗

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Thank Linda G
Barrow-in-Furness, United Kingdom
Reviewed 27 July 2016

Everything was perfect from the second you walked in the door. reception staff were excellent, polite pleasant helpful. The room was jaw dropping could not fault it, would go again, everything was spotless, easy to operate and overall outstanding

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Thank nlmcd

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Free Parking
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking

Additional Information about Crowne Plaza Xi'an

Address: No.1 Middle Section, Zhuque Road, Xi'an 710061, China
Region: China > Shaanxi > Xi'an
Price Range: $117 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Xi'an 4.5*
Number of rooms: 315
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Travelocity, Hotels.com, Priceline, Ctrip TA and Odigeo so you can book your Crowne Plaza Xi'an reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Xi'An China/Shaanxi
Hotel Style:
#5 Business Hotel in Xi'an
#6 Family Hotel in Xi'an
#6 Romantic Hotel in Xi'an
#7 Spa Hotel in Xi'an
#8 Luxury Hotel in Xi'an
#25 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Xi'an staff and other travellers.
5 questions
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England
over a year ago
England
over a year ago

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Questions? Get answers from Crowne Plaza Xi'an staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites have fantastic amenities”
 of 5 bubbles robdoct, 27 Nov 2016 | Read review
“We had a king suite, and it was awesome. Loved it.”
 of 5 bubbles jenniferbZ9129VJ, 7 Oct 2016 | Read review
“Get a Non Smoking Club Level room - Some have stadium views”
 of 5 bubbles Probably2Picky, 14 Jul 2016 | Read review
“The higher the better”
 of 5 bubbles MorrisVienna, 8 Jun 2016 | Read review
“Nice High Floor 42+”
  • 4210 Photo 3
  • 4210 Photo 5
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  • 4210 Photo 4
  • 4210 Photo 1
 of 5 bubbles NicholasMarlow, 7 Jun 2016 | Read review
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