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Hilton Xi'an

1,268 reviews
#4 of 2,692 Hotels in Xi'an
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Traveller (744)
Room & Suite (203)
Dining (89)
Overview
  • Excellent64%
  • Very good27%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“diamond member”(19 reviews)
“viking tour”(11 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,268)Write a Review
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All reviewsthe executive loungediamond memberviking tourterracotta warriorsbeautiful hoteleast gatebreakfast buffethotel lobby isbeautiful lobbyinside the city wallsold cityan upgradeglass wallbell towernight markethighly recommend this hotelconcierge desk
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121 - 125 of 1,052 reviews
Reviewed 24 May 2017

Appreciate front office staff Miss Riven Tang to give me a very well experience of my first stay in Xi’an Hilton at 17th to 19th May. As a diamond member of HH, this stay I gained 2 upgrade level from King guestroom to King executive,...More

Thank kolau525
Response from Fredy P, General Manager at Hilton Xi'anResponded 28 May 2017

Dear kolau525 Thank you very much for taking the time to review the Hilton Xi’An on Trip Advisor. It is great, that you enjoy our facilities like the Executive Lounge and that you enjoy the convenience of our location. Thank you for complimenting the team,...More

Reviewed 23 May 2017

Beautiful rooms and suites. Friendly service. Location in old city a bit far from city activity. On site restaurant did good job with breakfast and dinner service. For Hilton this is home run. Beautiful spa as well.More

Thank nffmbat
Response from Fredy P, General Manager at Hilton Xi'anResponded 28 May 2017

Dear nffmbat Thank you for staying with us and sharing your comments on this site. We do appreciate your kind words and we are so glad you have enjoyed our friendliness team menbers , rooms and restaurant and our convenient location in the city center....More

Reviewed 21 May 2017

This hotel was a great place to stay in Xi'an. We are western travelers who speak no Mandarin Chinese. All the staff we encountered were very polite and many spoke English. We were very impressed with the hospitality. The rooms at this hotel met my...More

Thank Sully S
Response from Fredy P, General Manager at Hilton Xi'anResponded 22 May 2017

Dear Sully S Thank you very much for your lovely review on Trip Advisor, following your recent stay at the Hilton Xi’An We are delighted to read your nice comments and it makes us feel very happy that your appreciated and enjoyed our services and...More

Reviewed 20 May 2017 via mobile

Excellent friendly staff Pool out of commission for service and the travel company had not been made aware of this On the surface the hotel is "grand" but look objectively and you will find it is in need of significant upgrading e.g. Blinds between bathroom...More

1  Thank considercarefuly
Response from Fredy P, General Manager at Hilton Xi'anResponded 21 May 2017

Dear guest, Thank you for staying with us and sharing your experience on this site. I am pleased you have find our team members excellent and friendly which is indeed a very important ingredient to deliver the warm of hospitality. I would like to apologize...More

Reviewed 19 May 2017

Having no other hotels in Xi'an to compare this to, this is my review. Guess I could compare this to hotels from years ago, in the U.S. Outdated, 5th floor room. Old carpet, worn room. Old blind system that could hide bath area from room,...More

Thank Jacqueline J
Response from Fredy P, General Manager at Hilton Xi'anResponded 20 May 2017

Dear Jacqueline J Thank you for staying with us at the Hilton Xi"an and sharing your feedback. I am glad you have found our Team member being good to you, an other hand I would like to apologize if you did not find our hotel...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Room Service
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room Service
Airport Transportation
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 101 - USD 161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Xi'an
#2 Business Hotel in Xi'an
#3 Romantic Hotel in Xi'an
#4 Luxury Hotel in Xi'an
#4 Spa Hotel in Xi'an
#30 Best Value Hotel in Xi'an
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
Details
Price range
USD 101 - USD 161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Xi'an
#2 Business Hotel in Xi'an
#3 Romantic Hotel in Xi'an
#4 Luxury Hotel in Xi'an
#4 Spa Hotel in Xi'an
#30 Best Value Hotel in Xi'an
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available, Accessible rooms
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Traveller (744)
Room & Suite (203)
Dining (89)
Pool & Beach (8)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Chi001
26 June 2017|
AnswerShow all 10 answers
Response from Jinn-Pyng K | Reviewed this property |
According to Baidu Map, from Xi'an Hilton to Xi'an West Station is about 6Km. The best way of Traveling is by taxi, about 15 to 20 CNY.
0
Votes
Google Translation
LnS2004
17 April 2017|
Answer
Response from Fredy P | Property representative |
Hello, You could come out from Luggage/security area and goes to the arrival lobby to airport shuttle bus ticket office, Get a ticket for RMB 25.(less than $4) The stop was called( 陇海大酒店)where is close to our hotel then... More
3
Votes
LnS2004
17 April 2017|
AnswerShow all 2 answers
Response from trishgio | Reviewed this property |
As taxi are quite cheap in China we went with this option. There is an designated taxi line and its always better to go with them as the prices are controlled. Sorry I don't even remember how much we paid for the taxi as it... More
2
Votes
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Room Tips
"Courtyard rooms are likely quieter than street-side; I would recommend them, as the city views are not..."
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"The elevators can be a little tricky to master as they are key card protected,"
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"All the rooms are amazingly quiet, and the executive lounge on the eighth floor has tremendous views."
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"Don't be afraid to explore the local eateries in the area there are great local restaurants."
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