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Hilton Xi'an

Ctrip.comUSD 113*
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#6 of 2,559 Hotels in Xi'an
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 310*
USD 113*
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USD 149*
USD 149*
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1,115 Reviews from our TripAdvisor Community

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Showing 932: English reviews
Montreal, Canada
Reviewed 1 week ago via mobile

We stayed at this hotel after a layover from Canada to Beijing and then Xi'an. We were tired and decided to sleep in on our second day there. So we put the "Do not disturb" sign on our door in the morning. At around 3pm we miss a call from the in-room phone. Then, 3 minutes later, 2 staff members...

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Helpful?
Thank Principe_Pat
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Principe_Pat Thank you for staying with us at the Hilton Xi’An. I was extremely surprised and trouble by your review and the message as it display. Therefore I wanted personally investigate the issue you had. It looks like this very day of your arrival, room 903 on May 1st , the guess adjacent to your, reported a very strange...

Cypress, California
Reviewed 1 week ago via mobile

A late afternoon rush hour taxi ride for 4 with average size bags (22"+1carry on) from the beautiful, modern Xi'an Airport to our hotel located NE inside the city wall came to 170 cny (US$24); taxi back to airport afternoon flight 2 days later cost 140 cny. The hotel has an impressive, cavernous lobby. The rooms are modern, clean, spacious...

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Helpful?
Thank LnS2004
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear LnS2004 Dear Thank you very much for taking the time to review the Hilton Xi’An on Trip Advisor. Such detailed feedback is so much appreciated. It is great, that you enjoy our facilities like the Executive Lounge and that you enjoy the convenience of our location. Thank you for complimenting the team, especially your favorable words about Maria and...

Shanghai, China
Reviewed 1 week ago

Every thing was just perfect. The staff really went out of their way to insure we had a lovely stay. The conceirge Mr Arias did a magnificent job organizing our daily trips. He was always there when we returned to make sure all went well. The location of hotel was an added plus. The room was one of the best...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank johnfmckeon
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear johnfmckeon Thank you very much for your review on Trip Advisor, following your recent stay at the Hilton Xi’An We are delighted to read your nice comments and it makes us feel very happy that we your appreciated and enjoyed our services. I am particularly delighted about your kind words about the team and particularly to Arias. It sounds...

Mount Pleasant, South Carolina
Reviewed 2 weeks ago

We thoroughly enjoyed our stay at the Hilton Xi'an and only wish that we could have stayed more than 1 night. The dinner buffet had loads of options (as did the breakfast buffet). We were upgraded to a King Suite, and the room was very luxurious. We could not have asked for a better stay during a quick trip to...

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Helpful?
Thank Mkclark13
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Mkclark13 Thank you for staying with us at the Hilton Xian City center and sharing your lovely experience. We are indeed so please you have enjoyed our room and restaurant buffet and breakfast as we trying to provide the most variety of food to satisfy the large diversity of our guests preferences and habits. Once again thank you for...

Cypress, California
Reviewed 2 weeks ago

With the cultural and language challenges during the day of site seeing it is always comforting to return to the hotel where the staff speaks English, understands American standards and the accommocdations meets my standards

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ghexperience
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Ghexperience Thank you for staying with us and sharing your feedback and we are so pleased you have found a comforting time during your trip in our hotel resourcing you before to following your journey. Thank you once again for your kind words and we hope to welcome you again soon at Hilton Xi’an Best regards, Fredy Pascal Hauc

Bangkok, Thailand
Reviewed 2 weeks ago

I love to travel and see the world and have been in a lot of five star hotels. I can tell you that this place was fantastic. I am an Honor's Gold member and was treated like royalty from the moment I arrived until the second I walked out the door. From the upgrade to the Executive floor, to the...

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Helpful?
Thank Joaelk
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Joaelk and HHonors member It is great to read your kind comments about our Hotel you had experienced. We are so glad you had such wonderful experienced and fully enjoyed your Hilton membership benefit guiding you to fully relax and take advantage of our Executive lounge. Once again thanks you and we do looking forward to welcome you again...

Reviewed 2 weeks ago

I always go to Xi'an for business. Stayed at a few different hotels before and this is definitely one of my favorite hotel. What I like the most is the Tang Dynasty style of art decor in a modern sense. Very comfortable room and nice restaurant at a really reasonable price. Our Xi'an office do big annual dinner and sales...

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Helpful?
Thank Laura S
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Laura, Thnak you for sharing your comments and to stay with us. We are glad you have enjoyed your stay finding our décor and comfort of the room to your entire satisfaction. We do looking forward to welcome you again for your next business trip in Xi'An. Once again, thank you. Warmest regards Fredy Pascal Hauc

Tucson, Arizona
Reviewed 2 weeks ago via mobile

We stayed here for two nights while in Xian. The room was clean and comfortable. The bathroom was separated from the bedroom by a big glass window which could be covered by a shade but still lit up the bed room when the light was turned on. The breakfast buffet was very nice with a large variety of western and...

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Helpful?
1Thank gittelbug
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear gittelbug Thank you very much for your review about the Hilton Xi’an It is great to read that you enjoyed stay, room, Team service and breakfast, I have take note of your important comments about the eggs and some languages issue and I do appreciate, this will definitely help me to pin point and address to our team for...

Detroit, Michigan, United States
Reviewed 3 weeks ago

We stayed here for 3 nights. Room was beautiful, comfortable beds. Was not much of a view though. The lobby of the hotel is worth a visit. The breakfast each morning was incredible. The staff went out of their way to assist us, including preparing a to-go lunch for us to take with us on our train trip back to...

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Helpful?
Thank Jeanne W
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear Jeanne W Thank you very much for taking the time to review the Hilton Xi’An on Trip Advisor. It is great, that you enjoy our facilities and that you enjoy the convenience of our location. Thank you for complimenting the team, and happy to see you have enjoy our breakfast variety with healthy and gluten free corners. Dear Jeanne...

New York, United States
Reviewed 3 weeks ago

The hotel is located within the gates of Xi'an towards the east end of the city in a historically significant and refurbished building. The lobby is museum-like. Its gorgeous. The staff is super friendly and spoke english better than most of the staff at other hotels we stayed at. They are very well trained and very attentive. This is a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank adamtN7318OX
Fredy P, General Manager at Hilton Xi'an, responded to this review

Dear adamtN7318OX Thank you very much for taking the time to review the Hilton Xi’An on Trip Advisor. It is great, that you enjoy our facilities and décor which represent the Tang dynasty, Décor indeed which reflect the location of our city center where we are, much appreciate for complimenting the team and I will make sure to forward to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
  • Airport Transportation
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located in central Xi'an and surrounded by some of the city's most popular shopping areas, Hilton Xi'an is one of the quintessential hotels in Xi'an that is ideal for both business and leisure travellers. ... more   less 

Additional Information about Hilton Xi'an

Address: No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Region: China > Shaanxi > Xi'an
Price Range: $161 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Xi'an 5*
Number of rooms: 309
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Travelocity, Agoda, Priceline, Hotwire, Hotels.com, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly and HRS so you can book your Hilton Xi'an reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Xi`An Hotel Xi`An
Hilton Xi'An China/Shaanxi
Hotel Style:
#2 Family Hotel in Xi'an
#2 Business Hotel in Xi'an
#3 Romantic Hotel in Xi'an
#6 Spa Hotel in Xi'an
#6 Luxury Hotel in Xi'an
#42 Best Value Hotel in Xi'an
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Xi'an staff and other travellers.
25 questions
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Questions? Get answers from Hilton Xi'an staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I chose a room away from the elevators and regretted it. The whole place was quiet and no need to walk.”
Joaelk, 7 May 2017 | Read review
“WE were on the 4th floor and the room was very quiet.”
JeanneW625, 30 Apr 2017 | Read review
“Hilton honors now offer the ability to choose your room”
B2733ZKandrewk, 25 Apr 2017 | Read review
“central, luxury”
Dallym, 10 Mar 2017 | Read review
“Rooms facing inwards on the higher floors have a view of a small courtyard garden.”
leehZ8751IL, 15 Feb 2017 | Read review
5 of 5
Ctrip.com
USD 113* /night
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Prices are for 1 room, 2 adults
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