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Stayed here for three days on my visit to Xi’an the room was adequate bed was good (I like a firm bed) pillows very good, now for the service and facilities. Breakfast was ok limited selection for non Chinese food, sausages cold coffee machine was...More
Small room with separate toilet & shower frosted glass cubicles in the lobby area with the hand basin next to the entrance door! Dark room, half window obscured by a hanging lip. No porters or concierge no guide to the room. Heating controls hidden behind...More
I picked this hotel mainly driven by its special deal. Its well located near the Bell Tower, center of the city, that close to metro stations by just 5 mins walk. Walkable distance to major scenic spots and big shopping malls. My room is clean...More
Thank Larry Y
Response from Helen Z, 企业 at Ramada Xian Bell TowerResponded 13 February 2018
Thank you for your comments.
The hotel has been built about 7 years or so. Many of the facilities are obsolete, but we have been replacing a large number of matches recently, and the hotel will be new after the Spring Festival. The refrigerator provided...More
We stayed for three nights in February 2018.
This hotel was walking distance from the bell tower subway and Muslim market. Staff were helpful. Room was clean but had some signs of wear and tear (eg carpet slightly peeling, a sharp carpet staple slightly exposed)....More
1 Thank Paris H
Response from Helen Z, HR at Ramada Xian Bell TowerResponded 6 February 2018
Thank you for staying with us at Ramada Xi’an Bell Tower, and I appreciate your candor in your review of your stay.I was very happy to read that you found our service great and our staff always willing to help. I welcome any...More
We had lovely rooms, clean, quiet and spacious. Towels were changed every day and the room cleaned. We ate breakfast in the hotel twice and there was plenty of choice for everyone from an extensive buffet - well worth what we paid for it.
Response from Helen Z, other at Ramada Xian Bell TowerResponded 25 January 2018
Dear guest: Thank you for checking in and giving a comment. We are both happy and sad to see your comments. Happy is that you are satisfied with all the facilities and services during the stay in the hotel. It is sad that you are...More