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L'établissement est certes très beau, le buffet du petit déjeuner très bon.
Mais l'accueil........aie aie aie l'accueil est une catastrophe notamment au front desk de la réception.
Pas de sourire (chaz aucun), impression de n'être qu'un numéro. Aucune sollicitude.
Par ailleurs le mini-bar est ...VIDE....More
China can be a very noisy place. Thank goodness, then, for the Hyatt Regency Xi’an, where each morning all I heard from my balcony was birdsong.
The hotel is in the new and upmarket Qujiang residential district in southeastern Xi’an. It’s quite close to the...More
THis is a very nice, pretty and clean hotel. My husband and I came to Xi’an for vacation and stayed here 2 nights. Staff is friendly but their English is strained- accents are thick and difficult to understand at times. Speak slowly so they understand...More
Huge hotel with comfortable rooms. everywhere clean. staff is helpful and polite. only strange thing is, you can upgrade rooms with your world of hyatt membership awards, but you can not collect points for paid rooms. really strange. on the other side one can not...More
Thank Bulent U
Response from Hyattregencyxian, 公關經理 at Hyatt Regency Xi'anResponded 20 April 2018
Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Hyatt Regency Xi’an. The problem you said, I will send it to Front Office immediately. The reason why you can't get the ponits might...More
Hyatt Xi’an really changed my opinion in Xi’an.
Located opposite side of massive mall, very convenient to get food around if necessary.
Hotel is big, I haven’t been able to check out any facilities nonetheless it is nice designed.
I wonder why can’t all Hyatt...More
Response from Hyattregencyxian, 公關經理 at Hyatt Regency Xi'anResponded 16 April 2018
Dear Hongers, Thank you very much for your review and positive comments following your stay at Hyatt Regency Xi’an.
We'll share your feedback with our F&B and FO team. And we will constantly pay attention to the quality of food and service. Hope to have...More