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Hyatt Regency Xi'an

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Traveller (113)
Room & Suite (33)
Dining (12)
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Overview
  • Excellent80%
  • Very good16%
  • Average1%
  • Poor2%
  • Terrible1%
Travellers talk about
“nice mall”(3 reviews)
“club room”(4 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (115)
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66 results
Traveller rating
53
10
2
1
0
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Time of year
LanguageEnglish
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53
10
2
1
0
Show reviews that mention
All reviewsnice mallchinese restaurantclub roommall across the streetdiamond memberbeautiful hotelhuge roomindoor poolconcierge deskspecial thankslaundry servicethree nightsenjoyed our stayold cityterracotta warriorsdominicairport
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1 - 5 of 66 reviews
Reviewed 1 week ago via mobile

L'établissement est certes très beau, le buffet du petit déjeuner très bon. Mais l'accueil........aie aie aie l'accueil est une catastrophe notamment au front desk de la réception. Pas de sourire (chaz aucun), impression de n'être qu'un numéro. Aucune sollicitude. Par ailleurs le mini-bar est ...VIDE....More

Thank atala R
Reviewed 2 weeks ago via mobile

China can be a very noisy place. Thank goodness, then, for the Hyatt Regency Xi’an, where each morning all I heard from my balcony was birdsong. The hotel is in the new and upmarket Qujiang residential district in southeastern Xi’an. It’s quite close to the...More

Thank jamesc23
Reviewed 2 weeks ago via mobile

THis is a very nice, pretty and clean hotel. My husband and I came to Xi’an for vacation and stayed here 2 nights. Staff is friendly but their English is strained- accents are thick and difficult to understand at times. Speak slowly so they understand...More

1  Thank mknapp1027
Reviewed 20 April 2018

Huge hotel with comfortable rooms. everywhere clean. staff is helpful and polite. only strange thing is, you can upgrade rooms with your world of hyatt membership awards, but you can not collect points for paid rooms. really strange. on the other side one can not...More

Thank Bulent U
Response from Hyattregencyxian, 公關經理 at Hyatt Regency Xi'anResponded 20 April 2018

Thank you so much for having taken the time to share with us your kind feedback about your recent stay at Hyatt Regency Xi’an. The problem you said, I will send it to Front Office immediately. The reason why you can't get the ponits might...More

Reviewed 13 April 2018 via mobile

Hyatt Xi’an really changed my opinion in Xi’an. Located opposite side of massive mall, very convenient to get food around if necessary. Hotel is big, I haven’t been able to check out any facilities nonetheless it is nice designed. I wonder why can’t all Hyatt...More

Thank Hongers
Response from Hyattregencyxian, 公關經理 at Hyatt Regency Xi'anResponded 16 April 2018

Dear Hongers, Thank you very much for your review and positive comments following your stay at Hyatt Regency Xi’an. We'll share your feedback with our F&B and FO team. And we will constantly pay attention to the quality of food and service. Hope to have...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
USD 166 - USD 216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Xi'an
#10 Spa Hotel in Xi'an
#171 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 166 - USD 216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Xi'an
#10 Spa Hotel in Xi'an
#171 Best Value Hotel in Xi'an
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (113)
Room & Suite (33)
Dining (12)
Pool & Beach (4)
Questions & Answers
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mknapp1027
19 April 2018|
AnswerShow all 4 answers
Response from jeffarchambault | Reviewed this property |
Yes the hotel will certainly keep your luggage during the day! Service level is excellent in this hotel!
0
Votes
jquerido
19 May 2017|
Answer
Response from Jim M | Reviewed this property |
+862968681234
0
Votes
Room Tips
"Better to have a lake view"
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"ask for a lake view room on a high floor"
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"Get the one near the elevator/lobby, else you'll have to spend a lot of time walking."
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"Quite lakeside, large new room"
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