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The hotel reads luxurious from the moment you step in, with the huge lobby to the all marble floors and columns, the staff were very helpful although they struggled to communicate in English, but they will do there best to try and understand and delivery,...More
Having stayed in other hotels in Guilin this is by far the best and reading some of the reviews can't understand many of the comments, I guess it's all personal opinion and at the end of the day! My stay was comfortable and enjoyable having...More
When I booked I never expected to sleep in a hotel so opulent and sumptuous. Reception worthy of a hotel in the UAE, huge and full of detail. The only down fall though the smell of smoke that rises from the carpet, from the sheets...More
During our travels within mainland China, we have spent one night in this hotel that was suggested by our travel agency China Discovery. This hotel is absolutely awesome. It is like a magic castle in the middle of the city. The buildings is huge, very...More
We spent few days in Guilin with the family and found the hotel up to the high Western standards (4+ stars). Food is good (mainly Chinese options) but too repetitive.
Very few people speak English, which might at time be a problem.
Response from GlobalViewer | Reviewed this property |
We stayed there in March 2014, and had 2 non-smoking rooms. In one room, a prior guest had smoked, but the housekeeping staff were able to eliminate the smoky odor very quickly, so they clearly know what do to to keep their... More
We stayed there in March 2014, and had 2 non-smoking rooms. In one room, a prior guest had smoked, but the housekeeping staff were able to eliminate the smoky odor very quickly, so they clearly know what do to to keep their non-smoking rooms smelling non-smoky. Perhaps contacting the hotel's reservation desk directly might help.