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Sheraton Guilin Hotel

Booking.comUSD 86*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 170*
USD 86*
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USD 88*
USD 88*
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Sheraton Guilin Hotel
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1,120 Reviews from our TripAdvisor Community

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Showing 660: English reviews
Boston, Massachusetts
Reviewed 28 April 2011

What a great location for the hotel. Overlooking the Li river a few minutes walk from the lakes, and pedestrian city center. A very clean place and very helpful staff. Like so many hotels the on-site food and drinks is way out there, so skip it. This place is so close to a lot of restaurants you'll find anything you...

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Helpful?
1Thank Purplesmartie
SheratonGuilinHotel, Manager at Sheraton Guilin Hotel, responded to this review

Dear guest, Warm greetings from The Sheraton Guilin, We have shared your feedback with our management associates and thank you for taking the time to send your generous comments. Our team truly cares about guest’s experiences and is always striving to improve. Comments such as yours are a wonderful compliment. In deed there are several restaurants nearby however none offered...

Hong Kong
Reviewed 27 April 2011

This should be an international hotel with international standards of quality. However it manages to maintain those first world prices while providing a service which is distinctly second world. Lots of little issues but I will provide a few as examples. Dead bird on glass roof of lounge - lots of interest from the kids as it progressively decomposes over...

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Helpful?
1Thank MistyPool
SheratonGuilinHotel, Manager at Sheraton Guilin Hotel, responded to this review

Dear guest, Greetings from The Sheraton Guilin, Thank you very much for taking the time to post your valuable comments on TripAdvisor. We were sorry to learn of your concerns regarding your unpleasant experience in regards to the concierge / Bellman encounters and the English level of some of our employees. We would like to offer our sincere apologies for...

UK
Reviewed 25 April 2011

Large corporate style hotel in central Guilin with the river across from the main entrance. Quiet comfortable room overlooking internal courtyard. Good range of food for breakfast buffet; it can get very busy c.0800 as the hotel is popular for conferences. Very friendly and helpful staff.

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Helpful?
Thank soil_management
SheratonGuilinHotel, Manager at Sheraton Guilin Hotel, responded to this review

Dear guest, Warm greetings from The Sheraton Guilin, Thank you very much for taking the time to post your valuable comments on TripAdvisor. We have shared your feedback with our management associates and thank you for taking the time to send your generous comments. Our team truly cares about guest’s experiences and is always striving to improve. Comments such as...

Park City, Utah
Reviewed 13 April 2011

We made the mistake of opting for a central location in Guilin opposed to being at the newer Shangri-La Hotel which is a few min drive out of the center. The Sheraton was dissapointng and though it was not a terrible experience it was not great either. The bed was very hard, the room never seemed to warm up and...

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Helpful?
1Thank VoxVolpe
SheratonGuilinHotel, Manager at Sheraton Guilin Hotel, responded to this review

Dear guest, Warm greetings from The Sheraton Guilin, We have shared your feedback with our management associates and thank you for taking the time to send your generous comments. Our team truly cares about guest’s experiences and is always striving to improve. Comments such as yours help us to improve our service. We have noted your disappointment on our Guest...

Charlotte, North Carolina
Reviewed 26 March 2011

We stayed at the Sheraton as part of a group tour. As a Starwood member I was looking forward to spending time at this property. Boy was I dissapointed - and I did share my feedback with the management in a face to face conversation. THE GOOD: Great Location - Near pagodas, elephant park, markets, beautiful parks. THE BAD: As...

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Helpful?
Thank GRLTRAV
SheratonGuilinHotel, Manager at Sheraton Guilin Hotel, responded to this review

Dear Guest, Greetings from the Sheraton Guilin, Thank you very much for taking the time to post your valuable comments on TripAdvisor. We were sorry to learn of your concerns regarding your unpleasant experience with the Mouldy smell in the corridor and room and the slow service at our Lobby Bar. We would like to offer our sincere apologies for...

Sydney, Australia
Reviewed 23 March 2011

With two 5 star hotels to choose from in Guilin (shangrila and sheraton), the sheraton is in the best location for city/nite location. Dedicated non smoking floors, this sheraton complies to western standards we expect of a 5 star hotel. The rooms were spotless and a good size. Typical large bathrooms you get in 5 star Singaporean or Hong Kong...

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Helpful?
Thank Aussnowboarder
SheratonGuilinHotel, Manager at Sheraton Guilin Hotel, responded to this review

Dear Guest, Warm greetings from The Sheraton Guilin, We have shared your feedback with our management associates and thank you for taking the time to send your generous comments. Our team truly cares about guest’s experiences and is always striving to improve. Comments such as yours are a wonderful compliment and help us to improve our service. We have passed...

Norway
Reviewed 6 March 2011

I stayed at Sheraton together with my wife and family for a week from end February to early March. And I did find the hotel to be an excellent choice. The rooms was of a quite good size with very nice bathroom which had enclosed shower cubicle. The room was kept spotless all the time, with any used bathroom amenities...

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Helpful?
Thank ingvalld
SheratonGuilinHotel, Manager at Sheraton Guilin Hotel, responded to this review

Warm greetings from The Sheraton Guilin, We have shared your feedback with our management associates and thank you for taking the time to send your generous comments. Our team truly cares about guest’s experiences and is always striving to improve. Comments such as yours are a wonderful compliment. We hope to have another opportunity to welcome you to our hotel...

Singapore, Singapore
Reviewed 17 January 2011

I took my family (wife and 2 teenager boys) to Guilin for a 8D7N holiday during the Xmas break. Booked the hotel using my company's corporate rate so the price was very reasonable. Reception - I wanted to say Average as most of the staffs dId not try hard enough to impress the customers. However, there was one Japanese staff...

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Helpful?
Thank Red-Chamber
SheratonGuilinHotel, Manager at Sheraton Guilin Hotel, responded to this review

Warm greetings from The Sheraton Guilin, We have shared your feedback with our management associates and thank you for taking the time to send your generous comments. Our team truly cares about guest’s experiences and is always striving to improve. Comments such as yours are a wonderful compliment and help us to improve our service. We have also passed your...

Bristol
Reviewed 28 December 2010

We stayed at the Sheraton Guilin for just a night before travelling on. It was a very decent hotel for what else seemed to be available in the area and it was probably one of the better ones in a vicinity. Good locations for waling around and touring on foot and there was quite a bit to see in terms...

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Helpful?
Thank Shell4Andy
New Delhi, India
Reviewed 20 November 2010

Sheraton Guilin is a very good location. And a good modern hotel. Right next to night Bazaar and close to Li River. I stayed in the club room and was very nice. Also the concierge desk is vey helpful. Tak ethe Meter Taxi from Airport and dont take flat rate - you save 30%. The Flute Caves are only 20...

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Helpful?
Thank ninkyrajiv

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting

Additional Information about Sheraton Guilin Hotel

Address: No.15 Binjiang Road, Xiufeng District, Guilin 541001, China
Region: China > Guangxi > Guilin > Downtown , Downtown River-view Area
Price Range: $102 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Guilin Hotel 4.5*
Number of rooms: 408
Reservation Options:
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Also Known As:
Sheraton Guilin
Guilin Sheraton
Hotel Style:
#2 Spa Hotel in Guilin
#8 Luxury Hotel in Guilin
#13 Best Value Hotel in Guilin
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Guilin Hotel staff and other travellers.
6 questions
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Questions? Get answers from Sheraton Guilin Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A high floor facing the water”
franbo, 22 May 2017 | Read review
“Fifth floor with the river view”
lpetrickova, 6 May 2017 | Read review
“up-grade to Executive Club if you want a superior view”
frasedbv, 10 Apr 2017 | Read review
“Avoid the room near the lif”
teeyinyin, 19 Dec 2016 | Read review
“Lake view side”
376billl, 3 Dec 2016 | Read review
5 of 5
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USD 86* /night
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Prices are for 1 room, 2 adults
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