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The Ritz-Carlton, Guangzhou

Overview
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3 Xing An Road, Pearl River New City, Tianhe District, Guangzhou 510623 China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
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Offers from The Ritz-Carlton, Guangzhou
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Rooms
30 Dec.31 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,291)
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496 results
Traveller rating
388
71
21
8
8
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Time of year
LanguageEnglish
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388
71
21
8
8
Show reviews that mention
All reviews churchill bar canton tower the club lounge club team ladies and gentlemen opera house guangdong museum asian games the pearl tv tower canton fair river view breakfast buffet appointed rooms luxurious hotel construction site a wonderful stay
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1 - 5 of 496 reviews
Reviewed 5 days ago

this is my first stay at a Ritz in Asia - and it's absolutely wonderful! it's the same Ritz standard, I would say only with even better service! My bellboy Barry reminded me to check the room again before I was rushing out; Evans at...More

Date of stay: November 2018
Thank Yan L
Response from MatthiasVogt_GZ, General Manager at The Ritz-Carlton, GuangzhouResponded 3 days ago

Dear Yan L, Thank you for sharing such nice feedback to us regarding your recent stay at The Ritz-Carlton, Guangzhou. We truly appreciate your trust to us that allowed us to present the true Ritz-Carlton experience to you. I am most grateful to see your...More

Reviewed 1 week ago via mobile

Pros: good location, with Guangzhou tower view. Cons: maybe busy season, service quality below expectations. 1. Emailed to hotel before checked in, and mentioned would like to have one small birthday cake upon arrival for my two year old daughter. But seems that they totally...More

Date of stay: December 2018
Thank Jingwei C
Response from MatthiasVogt_GZ, General Manager at The Ritz-Carlton, GuangzhouResponded 1 week ago

Dear Jingwei C, Thank you very much for sharing your recent stay experience on TripAdvisor, and I appreciate your recognition on the hotel location that enables us to deliver a nice room view to you. Regarding your comments on the service we provided, I apologize...More

Reviewed 2 weeks ago via mobile

My husband and I stayed at the Ritz-Carlton, Guangzhou for two nights on our first trip to China. I can’t fault anything about our experience. The room was spacious and well appointed with a view of Canton Tower across the river and the hotel facilities...More

Date of stay: December 2018
Thank jasspar
Response from RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, GuangzhouResponded 1 week ago

Dear jasspar, Thank you for taking the time to pen your positive stay experience at The Ritz-Carlton, Guangzhou. We are delighted you enjoyed the products and services we provided, especially the experience delivered by Wendy, Lexie and Coco. Recognizing our staff to spur repeat performance...More

Reviewed 2 weeks ago via mobile

This is my first time to stay at a Ritz-Carlton hotel. I was truly amazed by the service details they provided. From the moment I entered the hotel, ladies at the lobby greeted and escorted me. The room was spacious and I like the classic...More

Review collected in partnership with 单个酒店
Date of stay: November 2018
Thank Traveler66478445074
Response from RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, GuangzhouResponded 1 week ago

Dear Valued Guest, Thank you so much for taking the time and effort to share with us your stay experience feedback - both the good and bad, particularly on the shortcomings of our hotel facilities. Please be noted we are making an earnest effort to...More

Reviewed 2 weeks ago via mobile

We are Ritz Carlton members and always stay at Ritz Carlton hotels. Why? Because Ritz Carlton hotels are all about exceeding your expectations as a customer. The Ritz Carlton Guangzhou exceeded our expectations in terms of the room and breakfast. Miss Melody went the extra...More

Date of stay: November 2018
Thank Rlhasa
Response from RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, GuangzhouResponded 2 weeks ago

Dear Rlhasa, Thank you for choosing The Ritz-Carlton, Guangzhou. Please allow me through this message to extend to you my regrets and apologies for the issues you mentioned in your feedback – which I am thankful to you for taking the time to do so....More

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About
Description
Situated in the new CBD Pearl River New City of Tianhe District, The Ritz-Carlton, Guangzhou is a luxury destination in the hub of Southern China. With 40 minutes drive from Baiyun International Airport and More ten minutes from Guangzhou East Railway Station, our Guangzhou hotel provides travel routes to various destinations in China, including direct trains to Hong Kong which take less than two hours. A series of new city landmarks such as Guangzhou Opera House and Guangdong Museum are at just steps away from the hotel. An extensive health club and The Ritz-Carlton Spa(R) rejuvenate body and mind, while The Ritz-Carlton Club(R) Level anticipates guests' needs with its dedicated personalized service. The Residences at The Ritz-Carlton, Guangzhou features 91 luxury serviced apartments of one to four bedrooms in size. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Romantic
,
Family
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Spa
,
Luxury
,
Romantic
,
Family
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
351
Price range
USD 188 - USD 405 (Based on Average Rates for a Standard Room)
Formerly known as
The Ritz-Carlton Hotel Guangzhou
Also Known As
Ritz Carlton Hotel Guangzhou
,
Ritz Guangzhou
,
Ritz-Carlton Guangzhou
,
Guangzhou Ritz Carlton Hotel
Location
China > Guangdong > Guangzhou
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Spa
,
Luxury
,
Romantic
,
Family
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
351
Price range
USD 188 - USD 405 (Based on Average Rates for a Standard Room)
Formerly known as
The Ritz-Carlton Hotel Guangzhou
Also Known As
Ritz Carlton Hotel Guangzhou
,
Ritz Guangzhou
,
Ritz-Carlton Guangzhou
,
Guangzhou Ritz Carlton Hotel
Location
China > Guangdong > Guangzhou
Photos
Traveller (783)
Room & Suite (172)
Dining (29)
Pool & Beach (5)
Business Centre & Event Rooms (9)
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Nearby AttractionsSee all 752 nearby attractions
Guangzhou Opera House
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.53 km away
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1.06 km away
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3,154 reviews
1.21 km away
Questions & Answers
Ask a question
zztt
1 December 2018|
AnswerShow all 3 answers
Response from RitzCarltonGuangzhou | Property representative |
Dear zztt, Thank you so much for your interest in The Ritz-Carlton, Guangzhou. We offer both king bed and twin bed room in our hotel. The size of our twin bed is 1.33*2.00 meters. We will not charge additional fee for a... More
0
Votes
AW2388
17 November 2018|
Answer
Response from Hadi H | Reviewed this property |
It seems that the high speed train from Hong Kong comes to the Guangzhou South station which is 25 Kms. and about 40 minutes from the Ritz Carlton. The trip costs about 70-80 RMB by taxi.
0
Votes
meikui
15 June 2018|
AnswerShow all 3 answers
Response from funt0travelwith | Reviewed this property |
I guess depending on how you get there. The hotel has a pick up for around RMB 800 (if i remember) can is around RMB 150 and used the subway under RMB 20 and you can connect almost directly to the hotel.
0
Votes
Room Tips
"Ask for a room with a view of the river"
Ourpostman
31 Oct. 2018
Read review
"Higher floors with views across the river are nice on clear days."
Bizyman
12 Sep. 2018
Read review
"Higher up facing the museum so you can see the Canton Tower."
RDMJR2014
20 Aug. 2018
Read review
"high floor"
MichelleT4907
11 Aug. 2018
Read review
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