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The Ritz-Carlton, Guangzhou

Booking.comUSD 217*
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#6 of 3,408 Hotels in Guangzhou
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Ritz-Carlton, Guangzhou
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929 Reviews from our TripAdvisor Community

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Showing 369: English reviews
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Surabaya, Jawa Timur, Indonesia
Reviewed 2 days ago NEW

This is my first experience to stay at this hotel, and I was very impressed. They have a good ambience in every corner of room, friendly and helpful staff, clean rooms, and quite big range of breakfast. Location is great, although i dont have enough time to visit around during my stay. hopefully i can do it at my next...

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Helpful?
Thank Listiyani
Dongguan, China
Reviewed 6 days ago NEW

Take a room with river views and stay seated in front de window at evening while enjoying feeling your perceptions and thoughts. Enjoy the Club amenities. Simply enjoy your moments while everybody around you take care of you. You will never forget.

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Helpful?
Thank Josep_M_Casanovas
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear Josep_M_Casanova, Thank you for your compliment on your hotel stay experience in one of our Club River View Rooms. We will share your delight with our team as a great inspiration for further success. Meanwhile we all look forward to welcoming you back in the near future. Regards, Matthias Vogt

Boston, Massachusetts
Reviewed 1 week ago

Greedy Racist I am modifying my previous averagely rated review. Background: my day 1 vacation in China after 2 weeks' work. 1st time staying in RC. Checked in May 12 room 2806. Booked thru Amex FHR. The experience is average compared to Macau Four seasons, Marriott in Suzhou, Japan and the US. there are some exceptionally friendly staff and some...

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Helpful?
1Thank puzhoutufts
RitzCarltonGuangzhou, Hotel Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear puzhoutufts, Thank you for letting us know the challenges you faced during your recent stay. Again we feel very sorry for the unpleasant check-out experience. As per our communication via email I look forward to speaking to you over the phone regarding the incident. Karan Jain Hotel Manager

Emirate of Abu Dhabi, United Arab Emirates
Reviewed 1 week ago

this is the second time i stay in this hotel and i will continue to stay in it in my future trips. food was great , staff very helpful , fast and speak and understand english very well. location is great. highly recommended property if you are visiting Guangzhou.

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Helpful?
Thank Ikram0408
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear Ikram0408, It’s our pleasure to welcome you back and thank you very much for writing down the comments on your enjoyable stay with us. We will pass down your compliment to all our ladies and gentlemen who did their utmost to deliver good services. Thank you again and we look forward to your next visit in the near future....

Dubai, United Arab Emirates
Reviewed 1 week ago

Excellent location, although my trip was purely for business, but the Ritz-Carlton had easy access to all main attractions within a walking distance, which made us mix both business and leisure during our travel.

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Helpful?
Thank Houda-Abdulrahman
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear Houda-Abdulrahman, We are glad to know that our location makes it possible for your to relax your day after a day’s hard working. If you are here next time, you can also have a look at our Churchill Bar. It is an outlet where most business guests like to take a sip of whisky or other drinks with some...

Springfield, Virginia
Reviewed 1 week ago

This is a simply amazing hotel & I had the good fortune to stay in the executive lounge, and would highly recommend. A welcome gift included a sweet and fruit plate from General Manager Mathias Vogt. Aileen was part of the terrific housekeeping staff and so thoughtful. The Club team made sure to greet and promptly show you a table...

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Helpful?
Thank HalibutVA
Reviewed 2 weeks ago

I was here last week for the Canton Fair and the group I was with had booked us at the Ritz-Carlton. My first experience with this chain, and I was thoroughly impressed. High ceilings and marble everywhere, friendly and helpful staff, spotlessly clean rooms, evening turn-down service and even custom pillows (I got the jasmine tea pillow, which was beautifully...

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Helpful?
Thank femmeflamme
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear femmeflamme, Thank you for your recognition regarding our hotel decoration and service. We are very happy that you share with us the details which you think is adorable and we would love to maintain such good practice. On the other hand, we also take note of your comment on our buffet breakfast. We will take a further look to...

Lancaster, United Kingdom
Reviewed 3 weeks ago

Expensive but well worth it. The main difference is the staff, who are the friendliest, most professional hotel team I have ever met. The hotel is one of the best in Guangzhou, with great bars and restaurants. The Churchill bar is great fun, and the cocktail bar staff make the best Gin and tonic in China ( try it with...

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Helpful?
Thank tcampapril
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear tcampapril, We have a great pleasure reading your feedback about your recent stay. Nothing could be more rewarding than the fact that you as a frequent traveler enjoyed your moment here with all our ladies and gentlemen. We thank you for your highlights and recognition while we all look forward to your next visit in the near future. Last...

Guangzhou, China
Reviewed 3 weeks ago

This is my second year in a row staying at this wonderful hotel. I returned because of its excellent location (close to Canton Fair and to the trendy restaurants). My stay at the hotel started without a luggage (lost during my transfer from Toronto to China). The staff at the hotel has gone beyond their standard job to make my...

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Helpful?
Thank W9158HJjohn
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear W9158HJjohn, It is our pleasure to welcome you back. Besides our good location, we learn from your feedback that our team have won your heart through their genuine care. We will share your recognition as a great inspiration to them and in particular to Pauling our Assistant Chief Concierge who in this case has gone to great length to...

Las Vegas, Nevada
Reviewed 4 weeks ago via mobile

Although hotel is a little dated, it is still at an impeccable standard! The views from the property are breathtaking! This is one of the best locations for all key attractions, many in walks g distance.

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Helpful?
Thank sblv65
RitzCarltonGuangzhou, General Manager at The Ritz-Carlton, Guangzhou, responded to this review

Dear sblv65, It is a great pleasure for us knowing that your stay here was impeccable. As what you mentioned in your feedback, our hotel is close to many tourist destinations such as The Pearl River, The Canton Tower and Guangdong Museum. Apart from that we are also a good pick for business person since we are at the heart...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Situated in the new CBD Pearl River New City of Tianhe District, the 351-room Ritz-Carlton, Guangzhou is a luxury destination in the hub of Southern China. With 40 minutes drive from Baiyun International Airport and ten minutes from Guangzhou East Railway Station, hotel provides travel routes to various destinations in China, including direct trains to Hong Kong which take less than two hours. A series of new city landmarks such as Guangzhou Opera House and Guangdong Museum are at just steps away from the hotel. Distinctive services and facilities include 6 restaurants and lounges serving Cantonese and Western favorites, special cigars and wines. From intimate groups of ten to a conference for 800, meetings planners can choose from over 1,000 square meters / 11,000 square feet of exceptional function space available in The Ritz-Carlton Grand Ballroom, three multifunctional meeting rooms, two boardrooms and spacious pre-function areas. An extensive health club and The Ritz-Carlton Spa(R) rejuvenate body and mind, while The Ritz-Carlton Club(R) Level anticipates guests' needs with its dedicated personalized service. The Residences at The Ritz-Carlton, Guangzhou features 91 luxury serviced apartments of one to four bedrooms in size. ... more   less 

Additional Information about The Ritz-Carlton, Guangzhou

Address: No.3 Xing'an Road, Pearl River New City, Tianhe District, Guangzhou 510623, China (Formerly The Ritz-Carlton Hotel Guangzhou)
Region: China > Guangdong > Guangzhou
Price Range: $263 - $610 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Guangzhou 5*
Number of rooms: 351
Reservation Options:
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Also Known As:
Ritz Carlton Hotel Guangzhou
Ritz Guangzhou
Ritz-Carlton Guangzhou
Guangzhou Ritz Carlton Hotel
Hotel Style:
#2 Business Hotel in Guangzhou
#4 Romantic Hotel in Guangzhou
#5 Spa Hotel in Guangzhou
#6 Luxury Hotel in Guangzhou
#13 Family Hotel in Guangzhou
#74 Best Value Hotel in Guangzhou
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River views room; no mistakes.”
Josep_M_Casanovas, 19 May 2017 | Read review
“Classis hotel”
Houda-Abdulrahman, 15 May 2017 | Read review
“If you are able to stay in the Executive Lounge it's wonderful!”
HalibutVA, 14 May 2017 | Read review
“Ask for a room on the higher floors .. The vies are amazing!”
femmeflamme, 5 May 2017 | Read review
“All rooms are nice but high floor is reccomended”
theodoulost, 5 Mar 2017 | Read review
5 of 5
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USD 217* /night
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Prices are for 1 room, 2 adults
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