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Pullman Guangzhou Baiyun Airport

1,681 reviews
#21 of 3,522 Hotels in Guangzhou
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Traveller (744)
Room & Suite (269)
Dining (87)
Overview
  • Excellent45%
  • Very good40%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“departure hall”(25 reviews)
“baiyun airport”(56 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Pullman Guangzhou Baiyun Airport
Special Offer: UP TO 30% - EARLY BOOKING
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Contact Info
Name/address in local language
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Reviews (1,681)Write a Review
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All reviewsdeparture halldomestic terminalbaiyun airportterminal buildingmorning flightbetween flightsyoga matgolf buggylong flightconnecting flightnext morninglate arrivalexecutive roomyour luggagestayed one nightroom servicelobby bar
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11 - 15 of 1,075 reviews
Reviewed 2 weeks ago via mobile

Check-in took over 15 minutes. In that time the staff member said a total of 10 words to me. And those were uttered upon presenting me with the room key. Utterly unwelcoming. He didn’t even set up a surname associated with the room so the...More

Thank Scrawl
Response from Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun AirportResponded 2 weeks ago

Dear Scrawl First of all thank you for your review about our nice Pullman Guangzhou Baiyun Airport Hotel. Secondly I really apologize for your experience which is unacceptable and I already shared with all relevant Departments which will take Action immediately to rectify this behavior...More

Reviewed 2 weeks ago via mobile

We had a connecting flight out of China with China southern, which provide overnight accommodation at a local hotel. I tried it last time myself and cut the story short, I decided it’s just not worth saving the money when I travel with kids. What...More

Thank nuhkol
Response from Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun AirportResponded 2 weeks ago

Dear nuhkol Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Your right we are conveniently located across Guangzhou Baiyun International Airport it takes you 30-seconds walk from the main terminal Exit 12-13 walk through the covered walkway...More

Reviewed 3 weeks ago

Hotel is beautiful, plenty of eating options, pool, gym. Easy walk across the road from the departure hall which avoids the exorbitant taxi charges into the city, seriously the hotel nearly pays for itself just by avoiding the taxi fare! Only small letdown was the...More

Thank toczone
Response from Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun AirportResponded 3 weeks ago

Dear toczone Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Your right we are conveniently located across Guangzhou Baiyun International Airport it takes you 30-seconds walk from the main terminal Exit 12-13 walk through the covered walkway...More

Reviewed 4 weeks ago via mobile

Not happy horrible service never want to come back People are rude and obnoxious they all seem very happy. I would rather go elsewhere or walk out on th freeway Witt a blindfold on. I was very dissatisfied with the entire stayMore

Thank Arthur C
Response from Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun AirportResponded 3 weeks ago

Dear Arthur C “THANK YOU FOR YOUR LOYALTY” Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Airport. For your unsatisfied Experience my team and |apologize and make sure that we improve our professionalism and service Courtesy. Please...More

Reviewed 4 weeks ago

Had a complimentary stay here on a 10 hour layover connecting from an evening departure from Shanghai. If you're connecting from a domestic flight, head up to departures and exit the airport at exit 14 and you should be able to see the hotel across...More

Thank SGdweller
Response from Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun AirportResponded 4 weeks ago

Dear SGdweller We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. It is always a pleasure to receive positive feedback. Of course I share this good news with our team. Thank you also for your comment about our...More

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Traveller (744)
Room & Suite (269)
Dining (87)
Pool & Beach (39)
Hotel & Grounds (647)
Bathroom (46)
Business Centre & Event Rooms (14)
Family and Play Areas (3)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Concierge
Banquet Room
Dry Cleaning
Laundry Service
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Free Parking
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
USD 108 - USD 171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Guangzhou
#18 Spa Hotel in Guangzhou
#20 Business Hotel in Guangzhou
#21 Luxury Hotel in Guangzhou
#45 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 108 - USD 171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Guangzhou
#18 Spa Hotel in Guangzhou
#20 Business Hotel in Guangzhou
#21 Luxury Hotel in Guangzhou
#45 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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