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Pullman Guangzhou Baiyun Airport

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#17 of 3,376 Hotels in Guangzhou
Certificate of Excellence
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Pullman Guangzhou Baiyun Airport
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1,523 Reviews from our TripAdvisor Community

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Showing 955: English reviews
Guangzhou
Reviewed 4 weeks ago

If you're flying early out of CAN the Pullman is an awesome way to start your travel. Get a great rest, good food, and a short walk to the terminal. I make it a habit anytime I fly early in the morning.

Review collected in partnership with Pullmanhotels.com
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Helpful?
Thank dcnavis
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear dcnavis We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. It is always a pleasure to receive positive feedback which is very important because many Trip Advisor visitors check first Guest Comments before coming and for our Pullman Hotel no problem we are truly Five Star Hotel. Of course I share this...

Guangzhou, China
Reviewed 5 weeks ago

I went here with very low expectations: airport hotel, right before Chinese New Year. I feared that it would be something to endure, but oh my, was I mistaken! This is really a superb hotel! Other than being extremely large, it really feels like a luxury hotel! In many respects, the room itself reminded me of the Four Seasons in...

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Helpful?
Thank mikechi22
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear mikechi22 Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Your comment is most welcome to all Trip Advisor visitors to make the right choice to see by them self and stay with us. Thank you for your compliment that you feel at one Luxury Hotel like a Four Season and that...

Shanghai Region, China
Reviewed 21 January 2017

Comfortable, quiet rooms and all the expected amenities make this hotel the best airport hotel in China. The breakfast is more than adequate, the gym is decent, and the rooms have everything you'd expect or need. It's nice that the wifi is free throughout the hotel and does not require registration of password.

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Helpful?
Thank JLowDenver
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear JLowDenver Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. You had Breakfast at our Western Restaurant “U8” which has indeed a wide range of Breakfast Items for all kind s of tastes. Thank you that you mention our Free Wi-Fi all around the Hotel and you don’t need any registration or...

Reviewed 20 January 2017 via mobile

This hotel was very convenient for a stopover in Guangzhou - right at the airport. Was upgraded to a suite which was very spacious and comfortable. Extremely quiet as well, especially given it's right at the airport. Highly recommend. Only criticism is the hard bed - but that's just the norm in China.

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Helpful?
Thank Madcatty
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear Madcatty Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Our first priority is hat we listen to our guests and to improve our Service and Product to be ready when our Guests coming back. Of course you’re right we are just conveniently located only 3 minutes by walk from the Airport...

aberdeen
Reviewed 19 January 2017

Stayed one night as had a 12 hour stopover on way to OZ , got an executive room which was great . Superb nights sleep you could have slept 5 in the bed it was that big . Great hotel as right on the airport .

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Helpful?
Thank dianegeorge
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear dianegeorge Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. All our Guests rooms are spacious and elegant especially our Executive rooms and they all have a huge bed and of course we have our new amenities from C.O.Bigelow which are well-known around the world and loved by our guest. Your right...

Miami, Florida, Usa
Reviewed 18 January 2017

Always when I'm in Guangzhou I prefer the Pullman. Easy access from airport, easy ride downtown by metro from airport station and for sure friendly helpful staff, perfect service and decent rooms. This time I got for my first time a room in the new Executive Wing. Reception offered to show me room acces, but I refused. A mistake coz...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Klaus5458
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear Klaus5458 “THANK YOU FOR YOUR LOYALTY” Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. We will be more attentive for your next arrival to show you the Executive wing which is beautiful and has our new Executive Lounge from 6:00 am in the morning till 12:00 pm midnight. Don’t forget our...

ChilliGarlic
Reviewed 16 January 2017

This is an impressive hotel, with a Guest Relations Manager (Andreas, I know you'll read this) who is second to none. Impeccable. Check in is so fast that time seems to alter its ordinary course. Your needs are anticipated at a distance that my eyesight cannot reach, let alone my awareness of what I myself may want. And I don't...

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Helpful?
Thank ChilliGarlic
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

ChilliGarlic “THANK YOU FOR YOUR LOYALITY” Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Of course I share your review with our great reception team which I know they will much appreciate. Thank you for staying at our exquisite Executive Wing with super spacious and elegant Rooms and with our new amenities...

Brisbane, Australia
Reviewed 13 January 2017

Review collected in partnership with Pullmanhotels.com
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Helpful?
Thank qilingl2017
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Hongkong
Reviewed 10 January 2017

Opposite door 13 at the international airport. Easy access to downtown via Mertro Line with Yuan 20,-- day ticket. Nice spacious rooms. Breakfast disappointing with cappucino only to be served for extra money and the same for soda water.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank jackfranzmaria
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear jackfranzmaria Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. All our Guests rooms are spacious and elegant together with our Bath amenities from C.O.Bigelow which are well-known and loved by our guest. Your right we...

Sydney, Australia
Reviewed 7 January 2017

Stayed in an Executive room on the 6th floor . We arrived via the International Arrivals hall entrance to the hotel. We had to negotiate to floors of escalators without assistance, there were no hotel porters around, only on the lower reception floor. Hotel and executive wing is new, but why they turn off or control the air conditioning is...

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Helpful?
Thank Greg N
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review

Dear Greg N Thank you very much for your great comment about our nice Pullman Guangzhou Baiyun Airport Hotel. Our first priority is to listen to our guests to improve our Service and Product to make sure that all Guest can enjoy our Pullman Hospitality. We apologies for your inconvenient s and I share your point with our Front team...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Pullman Guangzhou Baiyun Airport is a 15-second walk from Gate 12 of Airport Departure Hall, ideally located in the heart of the Guangzhou Baiyun International Airport and 30-minute metro ride journey to city centre. With a modern style emphasizing comfort and contemporary technologies, the hotel provides 578 exquisitely furnished rooms, 3 unique restaurants and bars. 1,500㎡ pillar-free multi-functional Kapok Ballroom could be subdivided into 3 smaller venues; Concord Ballroom covers 460㎡ and we also have 20 different size meeting rooms. Hotel provides fully-equipped fitness & entertainment facilities as well, a 200㎡ gymnasium, 380 parking spots & a brand-new executive lounge. ... more   less 

Additional Information about Pullman Guangzhou Baiyun Airport

Address: North of Airport Terminal of Baiyun International Airport, Huadu District, Guangzhou 510470, China
Region: China > Guangdong > Guangzhou
Price Range: $124 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Guangzhou Baiyun Airport 5*
Number of rooms: 578
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Priceline, ACCOR and Hotels.com so you can book your Pullman Guangzhou Baiyun Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Guangzhou Baiyun Airport Hotel Guangzhou
Accor Guangzhou Baiyun Airport
Novotel Guangzhou
Hotel Style:
#6 Family Hotel in Guangzhou
#7 Romantic Hotel in Guangzhou
#14 Spa Hotel in Guangzhou
#17 Luxury Hotel in Guangzhou
#20 Business Hotel in Guangzhou
#46 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Guangzhou Baiyun Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a 7th floor room that looked over the top of the airport terminal to the runways. Try for that view!”
 of 5 bubbles mikechi22, 24 Jan 2017 | Read review
“Executive rooms very quiet”
 of 5 bubbles GregN464, 6 Jan 2017 | Read review
“Bring a space heater”
 of 5 bubbles cantWorkOrSleep, 30 Dec 2016 | Read review
“My Courtyard View Superior room was great.”
  • View from my Superior Room - Pullman Guangzhou (18/Aug/16).
  • Courtyard View Room - The Pullman Guangzhou (18/Aug/16).
  • Very nice bathroom at The Pullman (18/Aug/16).
  • Fabulous King Bed - The Pullman Guangzhou (18/Aug/16).
 of 5 bubbles Roberts69, 27 Dec 2016 | Read review
“I paid RMB918 for this room which i believe i can stay in Hilton Guangzhou for the same price with much better interior and services”
 of 5 bubbles Lester553, 21 Dec 2016 | Read review
5 of 5