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Shangri-La Hotel Guangzhou

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#7 of 3,311 Hotels in Guangzhou
Certificate of Excellence
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Shangri-La Hotel Guangzhou
Shangri-La Hotel Guangzhou
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1,567 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La Hotel Guangzhou
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Showing 414: English reviews
Montreal, Canada
Reviewed 4 weeks ago

The shangri la la hotel in Guangzhou is the epitome of service and luxury Waiting to check in a staff member approached me and made sure my check in was done in a smooth manner The rooms are 5 star luxury through out , they are airy and large as well as the bathroom Room service was delivered on a...

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Helpful?
Thank selma a
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear selma a, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are delighted to know you had a pleasant stay with us. Your recognition is a great motivator for us to continue to provide our heart-felt hospitality, and it will be gladly shared with all our colleagues. We look...

Brisbane, Australia
Reviewed 4 weeks ago

Hotel was Beautiful, welcoming you the moment you enter the front door each day. It was very spacial rooms & bathrooms. As our booking did not have breakfast included, it became a very expensive portion of the stay. But the buffet was great, but far to big. There was NO hotel room directory, so you did not know what was...

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Helpful?
Thank SandyD757
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear SandyD757, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. Delighted to know you enjoyed our overall service and facilities during Canton Fair. Please be assured that there is a guest directory in every hotel room to introduce our restaurants and recreation facilities and we will double check the room...

Hong Kong, China
Reviewed 4 weeks ago

Very friendly hotel staffs and quick response when you have any problems, most of the hotel staffs make your feel very comfortable when your staying, I will recommend to anyone who need good hotel services.

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Helpful?
Thank hermanhon
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear hermanhon, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. My colleagues and I are truly motivated by your feedback and glad you enjoyed our overall service and facilities. Much appreciated for your compliments again, and we all look forward to welcoming you back soon! Warm Regards, Keith Tomkies

Sydney, Australia
Reviewed 4 weeks ago

In my humble opinion, could be better. Will try Langham next time. The cigarette butt left in the bin indicated that the house keeping supervisor did not inspect the room after cleaning and the mini bar fridge is not working (maybe it wasn't switch on).

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Helpful?
Thank JYPhase3
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear JYPhase3, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are most concerned to read the issues you have highlighted and will ensure this is investigated promptly so to improve. Should you have more details to share for us to fully understand better, I would appreciate it if you...

Long Island, NY
Reviewed 4 weeks ago

The hotel was nice and clean and so was my room. You need to use your key in the elevator, so security is good. I had a gorgeous view of the river. You can walk to the fair or take the shuttle that runs almost ever 20 minutes. My only complaint was that it is somewhat out of the way....

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Helpful?
Thank vacaforme
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear vacaforme, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. Delighted to know you enjoyed our overall service and facilities. With regards to internet speed, as you may know there are restrictions on foreign websites and email services in China which can affect access and speed. Nevertheless we will draw...

Paramaribo, Suriname
Reviewed 4 weeks ago

location is at walking distance to the canton fair. rooms are very clean with comfortable beds . lovely welcome by the staff in the lobby every time you enter.. also has one of the best breakfast. chinese and japanese restaurant in the hotel are realy great. but the best is the executive lounge at the top floor..what an experience... A...

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Helpful?
Thank perkash
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear perkash, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. My colleagues and I are truly motivated by your feedback and glad you enjoyed our overall service and facilities. Much appreciated for your compliments again, and we all look forward to welcoming you back soon! Warm Regards, Keith Tomkies

Vancouver, British Columbia
Reviewed 5 weeks ago

Staff is very friendly and helpful. Very comfortable relaxed environment that is very clean and well maintained. The food is especially good at all venues. The feeling at the hotel is up beat everyone seems to be enjoying being at the hotel, staff and customers.

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Helpful?
Thank daveswood
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear daveswood, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. My colleagues and I are truly motivated from you comments and thrilled to know that you enjoy our overall service and facilities.Much appreciated for your kind words again, and we all look forward to welcoming you back soon. Warm Regards,...

Oleggio, Italy
Reviewed 5 weeks ago via mobile

this hotel is in a perfect location.walking distance from the fair.they also have a shuttlebus.the grounds and outside pool are amazing,indoor pool and gym also.the restaurants in the hotel are very good.delicious buffet.the staff is incredible.all are so nice.pleasant and speak english.rooms are beautiful with great views.

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Helpful?
Thank paula r
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear paula r, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. Delighted to know that you enjoy our overall service and facilities. Your recognition is a great momentum for us to carry on our heart-felt hospitality and I'll be glad to pass your kind words to my colleagues. Much appreciated...

Reviewed 1 November 2016

Hotel staff are very helpful and friendly. Location is excellent if you are going to Canton Fair or any other exhibition at the Exhibition Centre although it is a little out of "Down Town" area. The city has over 20million people so - nowhere is really central. I would recommend the hotel as being excellent but I did get the...

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Helpful?
Thank AndrewLead
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear AndrewLead, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. My colleagues and I are truly motivated from you feedback, and are glad to know that you had a pleasant experience here with our overall facilities and services, in particular our proximity to the Exhibition Centre. Much appreciated for your...

San Francisco, California
Reviewed 31 October 2016

Great outdoor pool with water slides, and very good indoor pool. Fun outdoor play area for the kids. Goodish breakfast buffet. Excellent room, with no issue connecting multiple computers/devices to the wifi. Would look forward to returning.

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Helpful?
Thank GermaineRobin
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear GermaineRobin, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. My colleagues and I are truly motivated by your feedback and are pleased to know that you enjoyed our overall service and facilities. Much appreciated for your compliments again, and we all look forward to welcoming you back soon. Warm...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Shangri-La Hotel, Guangzhou is located adjacent to the Canton Fair with less than 1 minute walking distance to Guangzhou International Convention and Exhibition Center. Surrounded by lush gardens on an island in the Pearl River, the hotel's 704 guestrooms offer amazing views through the floor-to-ceiling windows of the nearby Pearl River and the greenery on the other side. The hotel offers its guest complimentary Wi-Fi and broadband internet access in all guestrooms and public areas. During the Canton Fair period, the hotel offers complimentary shuttle bus services to the fair as well as major hot spots across the city, with Wi-Fi available in the shuttle bus; guests can choose to take a walk or the shuttle between the hotel and the Canton Fair Complex. The Shangri-La offers a variety of dining options from East to West put together by award-winning chefs. Traditional Thai and fusion dishes are cooked up with imported herbs and spices at coolThai. Nadaman offers up the renowned menu of its worldwide Japanese fine dining chain. Guests looking for something more local can check out the regional Chinese offerings at Summer Palace. A selection of Asian favorites and contemporary international cuisine is available from the food-theater-style WOK TOO Cafe which provides both a la carte and buffet. Diners at the WOK TOO Cafe can eat inside the main dining hall, out in the garden or in one of the private dining rooms. Guests looking to eat Western cuisine can also head to il Forno, the hotel's Italian restaurant. Guests relaxing in the lush gardens around the outdoor swimming pool can indulge in a tropical cocktail or a light snack at the Poolside Bar & Grill. Live jazz performances accompany snacks and cocktails, coffee or afternoon tea in the Lobby Lounge. When night falls, guests can roll up to the Lift Bar on the second floor and enjoy drinks and snacks while looking out over the gardens and river. The flowing shape of this Guangzhou hotel's outdoor pool is lined by a tropical garden, giving guests a relaxing getaway from the hustle of bustling "Canton," and an indoor pool is also available. ... more   less 

Additional Information about Shangri-La Hotel Guangzhou

Address: No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
Region: China > Guangdong > Guangzhou
Price Range: $157 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Guangzhou 5*
Number of rooms: 704
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Expedia, Travelocity, Priceline, Agoda, Cheap Tickets, Booking.com, Ctrip TA and Orbitz so you can book your Shangri-La Hotel Guangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Hotel Style:
#4 Business Hotel in Guangzhou
#5 Romantic Hotel in Guangzhou
#6 Spa Hotel in Guangzhou
#7 Family Hotel in Guangzhou
#7 Luxury Hotel in Guangzhou
#68 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel Guangzhou staff and other travellers.
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Singapore, Singapore
over a year ago
North Ridgeville, Ohio
over a year ago
2 months ago

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Questions? Get answers from Shangri-La Hotel Guangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're alone and you don't want to be bothered to go out for meals, the exec floor is worth it. Free food, drinks, etc.”
 of 5 bubbles EvanDaviesDesign, 22 Nov 2016 | Read review
“Rooms are very nice specially suites.”
 of 5 bubbles ILYASAHMEDKHANK, 16 Nov 2016 | Read review
“close to convention center. recommend the club floor”
 of 5 bubbles 335TimJ, 15 Nov 2016 | Read review
“The river view we had was fabulous!”
 of 5 bubbles RobinB716, 15 Nov 2016 | Read review
“Best view of the Canton Fair - outlook, beautiful light show each night.”
 of 5 bubbles SandyD757, 9 Nov 2016 | Read review
5 of 5
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