We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

Shangri-La Hotel Guangzhou

Show Prices
#7 of 3,300 Hotels in Guangzhou
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Shangri-La Hotel Guangzhou
Shangri-La Hotel Guangzhou
Panoramas (20)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,566 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 413: English reviews
Kuala Lumpur, Malaysia
Level Contributor
80 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 week ago

if you are going to any kinds of convention near the convention centre area, this hotel is convenient for you. the room was great and breakfast was even better than most 5 stars hotel in China. love the service provided by the crew in the restaurant.

Helpful?
Thank EWayC
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear EWayC, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are delighted to know you had a pleasant stay with us. Your recognition is a great motivator for us to continue to provide our heart-felt hospitality, and it will be gladly shared with all our colleagues. We look forward... More 

Singapore, Singapore
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Got back to this property after nearly 3 months( used to be a monthly affair earlier). Some of the staff have changed but the services remain impeccable as usual. The Hotel is beautifully maintained and Biz travellers will find both luxury and comfort.

Review collected in partnership with shangri-la.com

Helpful?
Thank Rajiv B
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Rajiv B, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. My colleagues and I are truly motivated by your feedback and glad you enjoyed our overall service and facilities during your business trip for the conference in the hotel. Much appreciated for your compliments again, and we all look... More 

San Luis Obispo, California
Level Contributor
10 reviews
6 hotel reviews
Reviewed 1 week ago

Excellent as always. My second time here and this hotel is really top notch. The breakfast buffet is almost worth it alone. Probably one of the I've had anywhere. We had to shell out of course because we were going for the purpose of the Canton Fair -- which is literally across the street but last time, stayed here on... More 

Helpful?
Thank EvanDaviesDesign
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear EvanDaviesDesign, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your valuable comments on your recent stay with us. We are delighted to know that you enjoyed your visit and were comfortable whilst here. Your recognition is a great momentum for us to carry on our heart-felt hospitality and I'll be glad to pass your kind words to... More 

Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

From the moment I arrived for the two nights that I stayed at this hotel, the staff were extremely helpful and courteous. The hotel was very busy given the motor show close by, but all times they responded quickly, politely and efficiently to any request. Room was very nice and the club lounge to which I had access was very... More 

Helpful?
Thank MMB1954
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear MMB1954, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your feedback after your recent stay with us. We are all extremely pleased to know that you enjoyed our overall service and facilities, in particular from our colleagues and in the club lounge. Your recognition is much appreciated and we all look forward to welcoming you back soon.... More 

Jeddah, Saudi Arabia
Level Contributor
6 reviews
Reviewed 2 weeks ago

Excellent location & good staff. value for money but during canton fair timing the price is very very high. please look into this matter. Hotel design is excellent & breakfast is also very well organize specially for Muslims the proper care is taken.

Helpful?
Thank ILYAS AHMED KHA... K
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear ILYAS AHMED KHA... K, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. Glad to know that you felt well taken care of during Canton Fair period. We appreciate your other feedback and will review matters in light of this. Much appreciated for your kind words again, and we all... More 

Brisbane, Queensland, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

Stayed here 9-13 November 201 for a trade show (hotel is an easy 5 min walk from the convention centre). Its hard to remember the last time we were so well looked after, everything from the car service from the Airport being collected from the gate, driven to the hotel then whisked past reception straight to our room to the... More 

Helpful?
Thank Tim J
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Tim J, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. The proximity to the Guangzhou International Convention Centre gives great convenience to our guests during Canton Fair. I am glad that you enjoyed our overall service and facilities, especially our airport pick up service, Horizon Club and all-day-dining Wok... More 

Brisbane
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

Stayed at the Shangri-La Hotel in Guangzhou for 4 nights this week, and other than coming home excitement, did not want to leave. We used their car pick up service and it was well worth it, met at at arrivals by their representative with a welcome sign and name, and he whisked us thru to the right queues for Immigration... More 

Helpful?
1 Thank Robin B
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Robin B, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your valuable comments on your recent stay with us. Delighted to know that you enjoyed our overall service and facilities. Your recognition is a great momentum for us to carry on our heart-felt hospitality and I'll be glad to pass your kind words to my colleagues. Much... More 

Singapore, Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago via mobile

I visited this hotel mid November whilst attending a conference. I'm a big fan of Shangri-La hotels and this one did not disappoint. I had a wonderfully warm welcoming, a lovely room and the service through out the entire building is truly 5 star. My company held a conference in this hotel during my stay and the conference staff were... More 

Helpful?
Thank Peter P
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear Peter P, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. My colleagues and I are truly motivated by your feedback and glad you enjoyed our overall service and facilities during your business trip for the conference in the hotel. Much appreciated for your compliments again, and we all look... More 

Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

Upscale hotel within 30 min taxi ride from the airport. Hotel limousine pick up service is also available. Friendly and honest staff. Upon arrival I was taken straight to the room for a " in room check in" where the attendant explained all the hotel ammenities. I forgot my iPad pro in the back seat to the limo ride from... More 

Helpful?
Thank A F
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear A F, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. My colleagues and I are truly motivated from you feedback. Your recognition is a great momentum for us to carry on our heart-felt hospitality and we all look forward to welcoming you back soon. Warm Regards, Keith Tomkies More 

Montreal, Canada
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago

The shangri la la hotel in Guangzhou is the epitome of service and luxury Waiting to check in a staff member approached me and made sure my check in was done in a smooth manner The rooms are 5 star luxury through out , they are airy and large as well as the bathroom Room service was delivered on a... More 

Helpful?
Thank selma a
SLPGPR, Hotel Manager at Shangri-La Hotel Guangzhou, responded to this review

Dear selma a, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are delighted to know you had a pleasant stay with us. Your recognition is a great motivator for us to continue to provide our heart-felt hospitality, and it will be gladly shared with all our colleagues. We look... More 

1,135 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (466)
Viewed
Dining (30)
Viewed
Hotel & Grounds (45)
Viewed
View from Room (27)
Viewed
Pool/Beach Area (29)
Viewed
Business Centre/Function Rooms (5)
Viewed
Room/Suite (71)
Viewed
Bathroom (15)
Viewed
Family/Play Areas (1)
Viewed
Other (243)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (608)
Viewed
Amenities (96)
Viewed
Executive Suite (95)
Viewed
Horizon Deluxe Room (River View) (59)
Viewed
Pool (45)
Viewed
Premier Room (69)
Viewed
Dining (182)
Viewed
The Hotel (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (61)
Viewed
Hotel & Grounds (8)
Viewed
Dining (11)
Viewed
Room/Suite (8)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (10)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Guangzhou hotels
5.2 km away
Oakwood Premier Guangzhou
Oakwood Premier Guangzhou
#2 of 3,300 in Guangzhou
519 reviews
1.2 km away
Langham Place Guangzhou
Langham Place Guangzhou
#4 of 3,300 in Guangzhou
272 reviews
5.0 km away
Four Seasons Hotel Guangzhou
Four Seasons Hotel Guangzhou
#3 of 3,300 in Guangzhou
550 reviews
Show Prices
Show Prices
Show Prices
5.1 km away
Mandarin Oriental, Guangzhou
Mandarin Oriental, Guangzhou
#1 of 3,300 in Guangzhou
535 reviews
9.3 km away
The Garden Hotel Guangzhou
The Garden Hotel Guangzhou
#9 of 3,300 in Guangzhou
2,387 reviews
0.9 km away
The Westin Pazhou
The Westin Pazhou
#5 of 3,300 in Guangzhou
294 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Shangri-La Hotel, Guangzhou is located adjacent to the Canton Fair with less than 1 minute walking distance to Guangzhou International Convention and Exhibition Center. Surrounded by lush gardens on an island in the Pearl River, the hotel's 704 guestrooms offer amazing views through the floor-to-ceiling windows of the nearby Pearl River and the greenery on the other side. The hotel offers its guest complimentary Wi-Fi and broadband internet access in all guestrooms and public areas. During the Canton Fair period, the hotel offers complimentary shuttle bus services to the fair as well as major hot spots across the city, with Wi-Fi available in the shuttle bus; guests can choose to take a walk or the shuttle between the hotel and the Canton Fair Complex. The Shangri-La offers a variety of dining options from East to West put together by award-winning chefs. Traditional Thai and fusion dishes are cooked up with imported herbs and spices at coolThai. Nadaman offers up the renowned menu of its worldwide Japanese fine dining chain. Guests looking for something more local can check out the regional Chinese offerings at Summer Palace. A selection of Asian favorites and contemporary international cuisine is available from the food-theater-style WOK TOO Cafe which provides both a la carte and buffet. Diners at the WOK TOO Cafe can eat inside the main dining hall, out in the garden or in one of the private dining rooms. Guests looking to eat Western cuisine can also head to il Forno, the hotel's Italian restaurant. Guests relaxing in the lush gardens around the outdoor swimming pool can indulge in a tropical cocktail or a light snack at the Poolside Bar & Grill. Live jazz performances accompany snacks and cocktails, coffee or afternoon tea in the Lobby Lounge. When night falls, guests can roll up to the Lift Bar on the second floor and enjoy drinks and snacks while looking out over the gardens and river. The flowing shape of this Guangzhou hotel's outdoor pool is lined by a tropical garden, giving guests a relaxing getaway from the hustle of bustling "Canton," and an indoor pool is also available. ... more   less 

Additional Information about Shangri-La Hotel Guangzhou

Address: No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
Region: China > Guangdong > Guangzhou
Price Range: $169 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Guangzhou 5*
Number of rooms: 704
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Shangri-La Hotels and Resorts, Expedia, Ctrip TA, Odigeo, Travelocity, Cheap Tickets, Booking.com, Agoda and Priceline so you can book your Shangri-La Hotel Guangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Hotel Style:
#4 Business Hotel in Guangzhou
#5 Romantic Hotel in Guangzhou
#6 Spa Hotel in Guangzhou
#7 Luxury Hotel in Guangzhou
#7 Family Hotel in Guangzhou
#66 Best Value Hotel in Guangzhou
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel Guangzhou staff and other travellers.
10 questions
Ask a question
Singapore, Singapore
over a year ago
North Ridgeville, Ohio
over a year ago
1 month ago

See all questions (10)

Questions? Get answers from Shangri-La Hotel Guangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're alone and you don't want to be bothered to go out for meals, the exec floor is worth it. Free food, drinks, etc.”
 of 5 bubbles EvanDaviesDesign, 22 Nov 2016 | Read review
“Rooms are very nice specially suites.”
 of 5 bubbles ILYASAHMEDKHANK, 16 Nov 2016 | Read review
“close to convention center. recommend the club floor”
 of 5 bubbles 335TimJ, 15 Nov 2016 | Read review
“The river view we had was fabulous!”
 of 5 bubbles RobinB716, 15 Nov 2016 | Read review
“Best view of the Canton Fair - outlook, beautiful light show each night.”
 of 5 bubbles SandyD757, 9 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay