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Phoenix City Hotel Guangzhou

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#49 of 3,387 Hotels in Guangzhou
Certificate of Excellence
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1 room 2 adults 0 children
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Phoenix City Hotel Guangzhou
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378 Reviews from our TripAdvisor Community

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Showing 78: English reviews
London, United Kingdom
Reviewed 15 October 2015

A very grand hotel especially the entrance and a great restaurant quite far from the center so not much to do in the evening as television is all Chinese better/ no CNN or BBC , Please have a good book and a good bottle of wine that will ease the boredom in the evening unless you have a lot of...

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1Thank Nayan M
Reviewed 12 July 2015 via mobile

Rooms are big, no non smoking as it is China. Grand old hotel must have been great in its day. Huge outdoor swimming pool can only swim after 15:00? There is also an indoor pool. A bit far from main places suited me for work. Fair price. Otherwise all fair

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Thank scott w
Camborne, United Kingdom
Reviewed 26 June 2015

A Wonderful Place. Looks as good as it did when we came for a Honeymoon 10 Years Ago and was brand new. Looking forward to seeing all the changes in the complex since our last visit. Still the very finest 5* Platinum Hotel we remember.

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1Thank Ricky M
Nicosia, Cyprus
Reviewed 19 June 2015

If you need to be in Guangzhou every day this is not the hotel for you. It will take on average 40 mins to drive in the city centre, The hotel is clean, spacious and has great scenery. Also breakfast was very good. Not all the staff speak English so be ready to use that iPhone app.

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Thank George G
Hong Kong, China
Reviewed 10 June 2015 via mobile

The hotel located in a large low density residential development with same name as Phoenix City in outerskirt of Guangzhou. Surrounding environment is quite good with lots of green and quiet. Hotel size and room size are large. The cleaningless of the room is not good especially the bathroom. Breakfast is below average without saying it claims the hotel is...

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Thank Dominic O
Bangkok, Thailand
Reviewed 18 December 2014

This is like Penn Station, Venetian style got dropped into China. Huge, towering scary building with no one in it seemingly. 100 yards long lobby passage to room elevators all in over the top marble and granite. Indifferent service, very poor English skills even at front desk. Breakfast is a truly local affair with little western selection. Rooms are huge...

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1Thank Michael F
Reviewed 8 November 2014 via mobile

1st impression of hotel when you reached lobby is grand and beautiful. nightmare starts the moment you are on your way to the room. 1st: pathway to hotel room dark and eerie. even during daytime. 2nd: place is huge with many rooms but you dun feel its occupied with guests in other rooms. 3rd: stayed at ground level corner room...

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1Thank Jive N
Hong Kong, China
Reviewed 15 October 2014

Location is not so bad considering a 20 million city as of Guangzhou, 40 minutes to Canton Fair and downtown. The way up to the Hotel is gorgeous so as the entrance, reception and ground floor. Nightmares comes when you head to your room and you have to head back to reception because your room looks messy and ain't ready....

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Thank Innovation Sola... R
Scotland, United Kingdom
Reviewed 7 October 2014 via mobile

My first trip to Guangzhou and after some searching on the Internet I decided to book the phoenix City hotel.....big mistake, 1st problem was the room was not ready, 2nd the rooms are old dirty and smell of dampness 3rd the food and service is terrible. There are many other hotels in GZ, trying any of them would be better.

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1Thank David L
Reviewed 28 August 2014

This appear to be a very nice hotel and known to be rated as "5 Star" hotel, but the service is terrible. I feel that they do not even deserve any star rating at all. I had recently stayed there for 2 nights and the experience was very bad. The air condition was not cool and request to change a...

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1Thank pockeong

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Phoenix City Hotel Guangzhou

Address: Guangyuan East Road, Xintang Section, Guangzhou 511340, China
Region: China > Guangdong > Guangzhou
Price Range: $88 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Phoenix City Hotel Guangzhou 4.5*
Number of rooms: 573
Reservation Options:
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Also Known As:
Phoenix City Guangzhou
Hotel Phoenix City
Hotel Style:
#17 Best Value Hotel in Guangzhou
#25 Spa Hotel in Guangzhou
#46 Luxury Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix City Hotel Guangzhou staff and other travellers.
4 questions
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Questions? Get answers from Phoenix City Hotel Guangzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites with a living room are great and roomy!!!”
 of 5 bubbles RobyS219, 18 May 2016 | Read review
“One less than 150 yards away from reception”
 of 5 bubbles MichaelF749, 18 Dec 2014 | Read review
“Get an up stair room for a good night sleep.”
 of 5 bubbles RoD917, 19 Dec 2013 | Read review
“Room smelt like smoke even though it was non-smoking”
 of 5 bubbles sharrynmcnamara, 26 Oct 2013 | Read review
“Room facing court yard.”
 of 5 bubbles Muskoka1039, 7 May 2013 | Read review
5 of 5