We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mandarin Oriental, Guangzhou

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Mandarin Oriental, Guangzhou
Mandarin Oriental, Guangzhou
Panoramas (16)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

593 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 327: English reviews
Start your review of Mandarin Oriental, Guangzhou
 Click to rate
Singapore, Singapore
Reviewed yesterday NEW

Date of stay : 22nd Jan – 23rd Jan Room type : Club Deluxe Room Offering an outdoor pool and a wellness centre, Mandarin Oriental Hotel Guangzhou is located in downtown Guangzhou. Fitness centre, solarium and soothing massage services are available. The Hotel is a 5-minute drive from Guangzhou East Railway Station which directly links to Hong Kong. Taikoo Hui...

 Report
Helpful?
Thank Jonheng87
Dubai, United Arab Emirates
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We stayed in this hotel in March 9th 2017 for 3 nights . Initially the decor of the hotel and the suite room came as a shock to me as I personally do not like this abstract type of decor and the layout was like a maze to me. BUT the HOSPITALITY AND THE UTMOST PERSONAL ATTENTION AND CARE WE...

 Report
Helpful?
Thank nmk63
About Hotel's Favourite Review
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, It is such a delight to receive your detailed review and to know that you had a wonderful stay with us. Our colleagues would be thrilled to receive your compliments on their warm genuine hospitality which you had encountered during your stay with us. It is our aim to present our guests with an unforgettable experience of their...

Reviewed yesterday NEW

I stayed at the Mandarin Oriental in Guangzhou for 2 nights. Location is pretty good, near major things to see in a giant city, also direct access to a luxury mall. Service is on par with what you would expect from this brand: almost perfect. Staff speaks enough english to communicate. Rooms are large and beautiful specially the bathroom. Food...

 Report
Helpful?
Thank Nico G
como
Reviewed 2 days ago NEW

When you are staying in a MO hotel , the expectations are high so is the rate . This property do perfectly reflect MO outlook and use of shady colours, creating a warm and secret feeling . The room , I stayed in a Club room are magnificent with enormous double bathrooms and anything you might desire . The area...

 Report
Helpful?
Thank enricoallievi
Lusaka, Zambia
Reviewed 5 days ago NEW

My wife and I stayed here from 7th March to 11th March.The service can be better.Meals in the so called western restaurant live much to be desired.House keeping was not fine,i think they were merely maing the beds thats all.

 Report
Helpful?
Thank LKB1410
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, We appreciate your review of our hotel and value your feedback. I regret that we did not provide the level of service we strive to extend to all our guests and I apologize for the inconveniences caused. Please rest assured that we shall address your constructive comments with the team to implement immediate improvements. Thank you very much,...

Manchester, United Kingdom
Reviewed 1 week ago via mobile

I was in a group of approximately 15 people staying for 1 night while on a work tour of China. Everyone was just blown away by everything about this establishment, including one group member who had stayed here previously! The public areas are beautifully presented and the reception staff couldn't do more to help you, with super efficient check-in and...

 Report
Helpful?
Thank adeandyo
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, What a delightful comment. Thank you very much for having taken the time to share it with the online travel community. It is so wonderful for us to learn that you have greatly enjoyed your stay with us. Anticipating our guests’ needs and providing Service from the Heart is a ringing endorsement to our day-to-day efforts. Once again,...

Bangkok, Thailand
Reviewed 1 week ago

Hotel location is great, next to metro and malls. Room is spacious, super clean and the decoration is very nice. Staffs are very attentive. When I checked in at around 3pm, I was told that the room was not ready. I had to wait for about 15 min so she took me to sit down at cake shop and I...

Review collected in partnership with this hotel
 Report
Helpful?
Thank punpun1
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, Thank you very much for this magnificent review of Mandarin Oriental, Guangzhou. We are most grateful about your appreciation of our facilities and high level of service. Meanwhile, we very much look forward to welcoming you back to our hotel. Yours sincerely, Clemens Hoerth General Manager

London, United Kingdom
Reviewed 1 week ago via mobile

Well, there isn't much to say about this hotel other than he just has everything one wishes for in a top star hotel. Staff very polite, super comfy rooms, in the middle of high street shopping mall with the best brands. You won't need to look anywhere else.

 Report
Helpful?
Thank Agileguru
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, Thank you very much for your positive review on Trip advisor. It is great to know that you had a wonderful stay with us and enjoyed our hotel’s facilities and our professional service delivered by our colleagues. We greatly value your high recommendation of our hotel. My colleagues and I look forward to your return for another great...

Hong Kong, China
Reviewed 2 weeks ago

Stayed here for work for the first time, and was pleasantly surprised to be upgraded to a suite. Given the MO brand/name, the expectation was high, and the initial impression didn't disappoint. Service, quality of fitting, amenities, etc all are top notch. However couple of surprises: 1) Room layout. It was an opulent room, no doubt. However the layout was...

 Report
Helpful?
Thank austrider
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, Thank you very much for your generous comments on Trip Advisor. We are delighted to hear that you have enjoyed your stay in general with us and we would like to thank you for such a positive feedback. However, please do accept our apologies for any service shortfall you experienced. Providing excellent service that is gracious, personalized and...

Hong Kong, China
Reviewed 2 weeks ago

My second second stay at the Mandarin Oriental hotel (though the stays were separated by a couple of years). My husband and I decided to have a last minute break in Guangzhou and had remembered how lovely the MO was from a few years ago, and it was indeed lovely once again. The rooms are so spacious and comfortable, the...

Review collected in partnership with this hotel
 Report
Helpful?
Thank redheadgweilo
MO_GUANGZHOU, General Manager at Mandarin Oriental, Guangzhou, responded to this review

Dear Guest, It was a pleasure to welcome you back to Mandarin Oriental. Thank you very much for sharing your fantastic feedback with us. The team and I are delighted that you had once again a wonderful stay and enjoyed our hotel facilities and legendary MO services. Your feedback will certainly motivate our colleagues in our mission to completely delight...

1,089 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (528)
Viewed
Room/Suite (138)
Viewed
Pool/Beach Area (13)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (58)
Viewed
View from Room (17)
Viewed
Hotel & Grounds (51)
Viewed
Dining (23)
Viewed
Other (227)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (515)
Viewed
Amenities (130)
Viewed
Deluxe Room (76)
Viewed
Mandarin Room (70)
Viewed
Mandarin Suite (70)
Viewed
Pool (25)
Viewed
Dining (93)
Viewed
The Hotel (51)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (46)
Viewed
Hotel & Grounds (10)
Viewed
Pool/Beach Area (2)
Viewed
Dining (11)
Viewed
Room/Suite (14)
Viewed
Family/Play Areas (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Guangzhou hotels
0.7 km away
Oakwood Premier Guangzhou
Oakwood Premier Guangzhou
#2 of 3,386 in Guangzhou
555 reviews
2.1 km away
Four Seasons Hotel Guangzhou
Four Seasons Hotel Guangzhou
#3 of 3,386 in Guangzhou
613 reviews
2.1 km away
The Ritz-Carlton, Guangzhou
The Ritz-Carlton, Guangzhou
#4 of 3,386 in Guangzhou
906 reviews
Show Prices
Show Prices
Show Prices
4.8 km away
The Garden Hotel Guangzhou
The Garden Hotel Guangzhou
#10 of 3,386 in Guangzhou
2,444 reviews
4.9 km away
Langham Place Guangzhou
Langham Place Guangzhou
#5 of 3,386 in Guangzhou
310 reviews
5.1 km away
Shangri-La Hotel Guangzhou
Shangri-La Hotel Guangzhou
#11 of 3,386 in Guangzhou
1,615 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located next to TaiKoo Hui Shopping Centre, each of the hotel’s 233 spacious guestrooms, 30 suites and 24 serviced apartments reflect the Group’s distinctive elegance and style. Diverse dining choices include Jiang by Chef Fei, one of China’s most notable chefs known for his creative flair; a classic grill restaurant, Ebony; The Taikoo Lounge; The Mandarin Cake Shop and The Loft. The Spa at Mandarin Oriental, Guangzhou offers city dwellers and visitors a rare opportunity for peace and tranquillity with nine private treatment rooms. Top-tier meetings and function facilities are spacious and equipped with the latest technology, and the hotel’s expansive 750 square metre ballroom is set to become the city’s premier celebration and events destination. ... more   less 

Additional Information about Mandarin Oriental, Guangzhou

Address: No.389 Tianhe Road, Guangzhou 510620, China
Region: China > Guangdong > Guangzhou
Price Range: $329 - $526 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Guangzhou 5*
Number of rooms: 263
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Hotels.com, Booking.com, Ctrip TA, Expedia and Cheap Tickets so you can book your Mandarin Oriental, Guangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Guangzhou
#1 Luxury Hotel in Guangzhou
#1 Business Hotel in Guangzhou
#1 Romantic Hotel in Guangzhou
#2 Family Hotel in Guangzhou
#73 Best Value Hotel in Guangzhou
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Guangzhou staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Mandarin Oriental, Guangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Fllors”
 of 5 bubbles enricoallievi, 22 Mar 2017 | Read review
“higher floors away from the adjacent buildings.”
 of 5 bubbles nmk63, 14 Mar 2017 | Read review
“Try a Mandarin room. Quite an experience!”
 of 5 bubbles yossih, 28 Jan 2017 | Read review
“Convenient location attached to shopping complex, spacious room and efficient service.”
 of 5 bubbles raygraber, 20 Dec 2016 | Read review
“Oriental Club ”
 of 5 bubbles marcvinalsc, 25 Nov 2016 | Read review
5 of 5