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Hilton Guangzhou Tianhe

849 reviews
#17 of 3,562 Hotels in Guangzhou
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Traveller (696)
Room & Suite (329)
Dining (125)
Overview
  • Excellent54%
  • Very good34%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“train station”(51 reviews)
“il ponte”(6 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (849)Write a Review
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274
185
57
7
10
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All reviewsthe executive loungetrain stationil pontediamond membertianhe areaother hotelsbusiness tripcanton fairconvenient locationbusiness travelersbreakfast buffetdeluxe roomdefinitely stay here againchinese restaurantfitness centervery nice hoteloutdoor pool
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171 - 175 of 533 reviews
Reviewed 25 April 2016

From Check in the people at the hotel are very nice. We had a room at the top floor, floor 24, and the room was a very nice size with high ceilings which made the room even larger. and nice views, The beds were comfortable...More

Thank HMN99
Response from Hilton Guangzho... T, Manager at Hilton Guangzhou TianheResponded 26 April 2016

Thank you for staying with Hilton Guangzhou Tianhe. We were delighted to receive your complements of our food and beverage service as well as our warm consistent hospitality. May we assure you that we continue to provide the kind of courteous service that you expect...More

Reviewed 25 April 2016

Very clean and comfortable hotel room with great food and services in a very central location to shopping and transport. The room rates are very competitive for the quality inclusions and facilities provided.

Review collected in partnership with Hilton Hotels & Resorts
Thank godfreyv2016
Reviewed 24 April 2016 via mobile

Stay here with my friend in a twin room during Christmas time. The hotel was so busy that our room was not ready after check in time. So we have to checked the luggage and came back later. The location of the hotel was not...More

Thank Kristen L
Response from Hilton Guangzho... T, Manager at Hilton Guangzhou TianheResponded 25 April 2016

We appreciate your feedback following your recent stay with us. We sincerely regret that our hotel did not live up to your expectations. We do value your patronage of our hotel as a Hilton loyal guest. However, we sincerely regret that we are unable to...More

Reviewed 23 April 2016 via mobile

Stayed here for the 4th time and it is showing no sign of wear of tear. Lovely hotel , clean and well furnished rooms. Stayed on executive floor with use of the delightful and calming lounge. Staff throughout the hotel are all very friendly and...More

Thank MSManc
Response from Hilton Guangzho... T, Manager at Hilton Guangzhou TianheResponded 25 April 2016

We were delighted to receive your complements of our rooms as well as our executive lounge. In the meantime, thank you for your suggestions for understanding English of our staff, we will look into this immediately. Constructive suggestion is appreciated and often helpful toward improving...More

Reviewed 21 April 2016

I've stayed in the Hilton Tianhe twice. It was no surprise that I enjoyed the hotel and service. Booking in was fairly quick, the concierge is hidden behind a pillar and not easily identifiable. The room was very modern, however, I wish i'd upgraded to...More

Thank MoreOnUK
Response from Hilton Guangzho... T, Manager at Hilton Guangzhou TianheResponded 25 April 2016

We were delighted to receive your complements of our warm consistent hospitality. May we assure you that we continue to provide the kind of courteous service that you expect from us. Constructive suggestion is appreciated and often helpful toward improving our services in the future....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 110 - USD 331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Guangzhou
#9 Business Hotel in Guangzhou
#15 Spa Hotel in Guangzhou
#17 Luxury Hotel in Guangzhou
#18 Romantic Hotel in Guangzhou
#51 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 110 - USD 331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Guangzhou
#9 Business Hotel in Guangzhou
#15 Spa Hotel in Guangzhou
#17 Luxury Hotel in Guangzhou
#18 Romantic Hotel in Guangzhou
#51 Best Value Hotel in Guangzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (696)
Room & Suite (329)
Dining (125)
Pool & Beach (53)
Amenities (37)
Business Centre & Event Rooms (20)
Questions & Answers
Ask a question
Harps767
17 February 2018|
AnswerShow all 3 answers
Response from Sarah24237 | Reviewed this property |
No, but I was able to plug in all my electronics without any issues.
1
Vote
MamelloMos
8 April 2016|
Answer
Response from BuntyM | Reviewed this property |
It is a 20-25 minute shuttle ride
0
Votes
Curtis D
22 September 2015|
AnswerShow all 4 answers
Response from CamiGunther | Reviewed this property |
I am not sure about transepttation. However they were very helpful in getting me transportation and private drivers and guides as well as taxis that were cheap to get around the city
1
Vote
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Room Tips
"If you travel regularly get a Hilton loyalty card and be recognised as a frequent traveller"
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"High floor will be much better and if you're traveling three adults think about having two rooms"
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"Pick High floor... there are great places to eat in very close walking distance.."
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"higher floors rooms have a really nice view at night"
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