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Hilton Guangzhou Tianhe

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#15 of 3,386 Hotels in Guangzhou
Certificate of Excellence
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Hilton Guangzhou Tianhe
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714 Reviews from our TripAdvisor Community

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Showing 451: English reviews
Joao Pessoa
Reviewed 2 June 2015 via mobile

I've stayed 6 nights at Hilton tianhe. As Im a gold member I got upgraded to an executive floor with lounge acess. Beer at the bar downstairs cost 50 rmb + 15% service tax, so free alcohool from 6pm to 8pm is a nice benefit. Room is very nice and bed is perfect, the bathroom is nice and has a...

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Thank garthurreview
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels. Hilton Guangzhou Tianhe General Manager Grace Lau

Reviewed 2 June 2015 via mobile

Excellent hospitality, delightful staff, lovely rooms. . . There is lot more to say but I'm out of time. One of best hotels of Guanzhou I've visited till now. Worth all the money I've spent in here. I've stayed in another hotels in Guanzhou but till now this was the best

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1Thank Vaibhav A
Singapore, Singapore
Reviewed 26 May 2015

This is the 1st time, I am using Hilton in GZ. The location of this hotel is not in the best part of town in my view, but it convenience if you need to use the train service from Canton East Station. The MRT station is a 5-7 mins walk at the East station underground mall. Within the mall, there...

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Thank sunbeamrn
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay with us. All of us at Hilton are passionate about hospitality and we hope to see you again soon. Hilton Guangzhou Tianhe General Manager Grace Lau

Reviewed 25 May 2015 via mobile

I was there last week. People are really nice, rooms are clean and new. Amazing breakfast, unfortunately to expensive. Hotel is located a little bit far from the exhibition fair almost 30/45 minutes and 30 minutes far from Beijing road. Anyway if I have to go back there I'll never change my hotel.

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Thank GiorgioI
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels. Hilton Guangzhou Tianhe General Manager Grace Lau

Hong Kong, China
Reviewed 23 May 2015

I checked in about 4 pm and got a room with double beds overlooking "the park" which is the back side of the building, it turns out the place is a China PLA military base and they have drills and marches so i had all the military screams late afternoon , and also early morning. Some background info for you,...

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Thank Youngleungtung
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

We are sorry that you had the experience that did not live up to your expectation during your stay with us. At Hilton, we always aim to ensure every Guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all...

Greenville, South Carolina
Reviewed 20 May 2015

Really a very nice underrated hotel. We were really pleasantly surprised by the quality of the rooms, the food and the service. Even the lounge entertainment was ....well...entertaining. The bathrooms are outstanding with the exception of the mirror lighting. The only other negative is that the elevatrs are a little slow to respond. Other than that this is one of...

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Thank krandy21784
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Hilton Guangzhou Tianhe General Manager Grace Lau

Guangzhou, China
Reviewed 20 May 2015

The Hilton Guangzhou Tianhe gives wonderful service and is in an excellent part of the city. from parks to the financial and business center. The staff are well trained to see to the needs of the hotel guests. The restaurants are of the heist quality. I have stayed there a number of times and the care to detail remains the...

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1Thank Rainer D
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Hilton Guangzhou Tianhe General Manager Grace Lau

Shanghai, China
Reviewed 19 May 2015

I traveled to guangzhou to visit a friend and chose hilton tianhe because the price was ok, around 900 rmb. First of all no internet in the rooms, second no view at all even i was on 15 th floor. Slow lift.

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Thank sweetiecherry
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Thanks for your comments about your recent stay with us. We are sorry that your stay with us did not meet your expectation. At Hilton, we always aim to ensure every Guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make...

Dubai
Reviewed 17 May 2015

I was at this hotel early May 2015 for 3 nights. Wonderful hotel that one would expect with a 5 star. They had all the facilities from well equipped gym, swimming pool etc. Restaurant was very good. One issue with the breakfast there was limitation of western dishes especially being a vegetarian. Although there was an Indian chef who accommodated...

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Thank chanparmar
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay. Thank you so much for your advise regarding breakfast buffet. All of us at Hilton are passionate about hospitality and we hope to see you again soon. Hilton Guangzhou Tianhe General Manager Grace Lau

Riga, Latvia
Reviewed 13 May 2015

I love this Hilton, really cool and convenient place to stay, I would say very central location, easy to access! Since i have been in this city many times, Hilton is on my list for the next time I stay there!!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Uldis S
Hilton Guangzho... T, General Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Hilton Guangzhou Tianhe General Manager Grace Lau

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in Guangzhou’s central business district, Hilton Guangzhou Tianhe is just 40 minutes by road from Baiyun International Airport and a few minutes away from a transport hub that provides a 20-minute Metro ride to the airport, speedy train and bus links to Shenzhen and Hong Kong. The 498 spacious guestrooms and suites offer the very latest amenities and comforts designed to make your stay carefree and relaxing. Each room is tastefully decorated in contemporary design, while floor-to-ceiling windows provide unrivalled views of the city’s skyline. Wireless internet access, high definition TV and DVD player round out the Hilton vision of giving guests innovative retreats that embrace a sense of well-being ... more   less 

Additional Information about Hilton Guangzhou Tianhe

Address: No.215 Linhe Xiheng Road, Tianhe, Guangzhou 510500, China
Region: China > Guangdong > Guangzhou
Price Range: $155 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Guangzhou Tianhe 5*
Number of rooms: 498
Reservation Options:
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Also Known As:
Hilton Guangzhou Tianhe Hotel Guangzhou
Hotel Style:
#8 Family Hotel in Guangzhou
#9 Business Hotel in Guangzhou
#13 Spa Hotel in Guangzhou
#15 Luxury Hotel in Guangzhou
#18 Romantic Hotel in Guangzhou
#54 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guangzhou Tianhe staff and other travellers.
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Questions? Get answers from Hilton Guangzhou Tianhe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was 3rd closest to the lift, but the sound-proofing was done so well that it wasn't an issue at all.”
 of 5 bubbles TNHongKong, 11 Jan 2017 | Read review
“Evian not free. Don't eat.”
  • Bathroom
  • Executive room
  • Executive room
  • Executive room
  • Executive room
 of 5 bubbles iris3847, 11 Jan 2017 | Read review
“Higher floors can have a better night view of Guangzhou”
 of 5 bubbles db52579, 1 Dec 2016 | Read review
“the executive floors are very nice, top 4 floors”
 of 5 bubbles mick_se11, 16 Nov 2016 | Read review
“The rooms on the front of the building offers a great view of GZ skyline and even Canton Tower.”
 of 5 bubbles 17rubenf, 8 Nov 2016 | Read review
5 of 5