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Hilton Guangzhou Tianhe

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#13 of 3,353 Hotels in Guangzhou
Certificate of Excellence
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690 Reviews from our TripAdvisor Community

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Showing 437: English reviews
Reviewed 2 days ago NEW

Fashionable hotel with nice design elements. Small rooms, but perfectly comfortable with a good desk. Sparse on the bathroom amenities, lacking things such as hand lotion, which you'll appreciate after walking around Guangzhou all day. This hotel is situated in the heart of the business district, and there isn't much happening in the neighborhood -- not even a nearby bar...

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Helpful?
Thank Sam R
Reviewed 6 days ago NEW

Ms Jenny Li, Supervisor of the T Lounge & Bar (on the ground floor), offered exceptional service to us. The food was promptly served and with warm hospitality. She made conversation with us which was appreciated. The concierge staff, on the other hand, could do with better English and more initiative to build rapport with international guests. The room was...

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Helpful?
Thank TNHongKong
Tokyo, Japan
Reviewed 6 days ago NEW

I am very difficult to define this hotel. When you enter the lobby for the first time, you can really meet the luxurious lobby of a huge size. Building is also futuristic design However, this hotel pursues a luxury hotel, but the room is really small. Level of hotel in Hong Kong There are so many executive rooms and floors....

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Helpful?
Thank iris3847
Guangzhou, China
Reviewed 1 week ago

Actually im thrid time stayed at the Hilton Hotel, and I am very satisfied. It is suitable for the reputation of Hilton Hotel, including cleanliness, service, and hospitality. I plan to stay often if I have opportunity.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank yohanc469
Mumbai, India
Reviewed 1 week ago

Good... Location is very good and staff is generally friendly Rooms are good and cleanliness is good. Charges are higher though, its not value for money at times, as Internet and Hilton Honours room charges were found to be same package with no advantage to the members Moreover Hilton HOnours web site is not user friendly and is found to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jaivishindasm
London, United Kingdom
Reviewed 1 week ago via mobile

I stayed for two nights in what was said to be a quiet room on the 24th floor. However, the hotel backs onto a large military complex and both mornings I was woken just after 6 a.m. by the noise of troops exercising. Although it was still dark floodlights around the area (there are various sports fields attached to the...

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Thank David M
Reviewed 3 weeks ago via mobile

When i booked through hilton's own app, i found that i got upgraded to junior suite, what a surprise. Too bad i only stayed for 1 night cos the weather is quite nice, a bit cold but sunny all day. The lounge staffs were really nice and the foods they provided were adequate and quite tasty as well. The hotel's...

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Helpful?
Thank Billyanto T
Barcelona, Spain
Reviewed 4 weeks ago via mobile

The hotel is located within walking distance to the train station and it is very convenient. The surroundings though not that attractive as the road is dark at night and even in front amid a gas station. The rooms are clean and in good condition and great views. The executive floor offers good breakfast and the gym running machine are...

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Helpful?
Thank kosmar01
China
Reviewed 7 December 2016

I was attending a seminar held in this very hotel. Hence it was convenient for me to stay here. However I was really taken aback by their staff's service attitude. Every staff that I met -bar none, had this same helpful attitude . From the doorman, to the house keeper to receptionist & waiters in the cafe. They are actively...

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Helpful?
Thank MsShanghai
Brisbane, Australia
Reviewed 5 December 2016

We stayed in room 1320 for 2 nights on our return trip to Brisbane from Europe flying with China Southern. We had free fast wifi and breakfast included. Room was nicely decorated and had a king bed, a large bathroom with bathtub, separate shower and separate toilet. We arranged a late checked out as our flight didn't leave until 9.00pm...

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Helpful?
Thank Robyn A

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Conveniently located in Guangzhou’s central business district, Hilton Guangzhou Tianhe is just 40 minutes by road from Baiyun International Airport and a few minutes away from a transport hub that provides a 20-minute Metro ride to the airport, speedy train and bus links to Shenzhen and Hong Kong. The 498 spacious guestrooms and suites offer the very latest amenities and comforts designed to make your stay carefree and relaxing. Each room is tastefully decorated in contemporary design, while floor-to-ceiling windows provide unrivalled views of the city’s skyline. Wireless internet access, high definition TV and DVD player round out the Hilton vision of giving guests innovative retreats that embrace a sense of well-being ... more   less 

Additional Information about Hilton Guangzhou Tianhe

Address: No.215 Linhe Xiheng Road, Tianhe, Guangzhou 510500, China
Region: China > Guangdong > Guangzhou
Price Range: $152 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Guangzhou Tianhe 5*
Number of rooms: 498
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Booking.com, Hilton EMEA, Hotels.com, Travelocity, Priceline and Agoda so you can book your Hilton Guangzhou Tianhe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Guangzhou Tianhe Hotel Guangzhou
Hotel Style:
#8 Family Hotel in Guangzhou
#9 Business Hotel in Guangzhou
#11 Spa Hotel in Guangzhou
#13 Luxury Hotel in Guangzhou
#18 Romantic Hotel in Guangzhou
#55 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guangzhou Tianhe staff and other travellers.
8 questions
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Lancaster, Pennsylvania
malaysia
Indore, India
over a year ago
Indore, India
over a year ago

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Questions? Get answers from Hilton Guangzhou Tianhe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was 3rd closest to the lift, but the sound-proofing was done so well that it wasn't an issue at all.”
 of 5 bubbles TNHongKong, 11 Jan 2017 | Read review
“Evian not free. Don't eat.”
  • Bathroom
  • Executive room
  • Executive room
  • Executive room
  • Executive room
 of 5 bubbles iris3847, 11 Jan 2017 | Read review
“Higher floors can have a better night view of Guangzhou”
 of 5 bubbles db52579, 1 Dec 2016 | Read review
“the executive floors are very nice, top 4 floors”
 of 5 bubbles mick_se11, 16 Nov 2016 | Read review
“The rooms on the front of the building offers a great view of GZ skyline and even Canton Tower.”
 of 5 bubbles 17rubenf, 8 Nov 2016 | Read review
5 of 5
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