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Hilton Guangzhou Tianhe

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#16 of 3,394 Hotels in Guangzhou
Certificate of Excellence
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Hilton Guangzhou Tianhe
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Oeiras, Portugal
Reviewed yesterday NEW

As a 5 star hotel one would expect an exceptional ‘everything’. Unfortunately, that is not what can be found at this hotel. Despite the two restaurants and two bars, the swimming pool and gym, spacious rooms and kind staff, one of the most critical issues in a hotel is not achieved: quality of sleep. If one had the unfortunate to...

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Helpful?
Thank sptsilva
Aydin, Turkey
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

One of the best hotel I have ever been stayed. It is very nice located with variety of foods in breakfast buffet. nice swimming pool with nice view. kind people are working all over the hotel and they are always looking to assist you.

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Helpful?
Thank Mehmet T
About Hotel's Favourite Review
Hilton Guangzho... T, 公关经理 at Hilton Guangzhou Tianhe, responded to this review

Dear Valued Guest, thank you for your recent stay here at Hilton Guangzhou Tianhe! We are so glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

Shanghai, China
Reviewed 2 days ago NEW

Hilton Tianhe is the hotel I used to stay, as I like it. This time, I thank to them again when check-out. I love coffee and always ask for more coffee bar from the cleaning lady. But in 2nd evening when I came back to room, 6 coffee bags (usually 4) were ready. I didn't tell them before. I think...

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Helpful?
Thank Scott S
Hong Kong
Reviewed 1 week ago NEW

This Hilton is as good as usual, I like it very much and I am looking forward to come back again. The location is so close to the train station and it is very handed to the shopping mall and restaurants

Review collected in partnership with Hilton Hotels & Resorts
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Thank zoub2017
Hilton Guangzho... T, Public Relations Manager at Hilton Guangzhou Tianhe, responded to this review

Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel location as well as guest room views. Thank you very much for your...

Reviewed 1 week ago via mobile

I stayed in Hilton Tianhe several days in April. It was a business trip. This is the new hotel with big rooms with big king bed and big bathroom. It's very well located, just few minutes walking from central train station. There are quite nice fitness center and outdoor swimming pool. I would like to mention that there is a...

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Helpful?
Thank Dmitry B
Hilton Guangzho... T, Public Relations Manager at Hilton Guangzhou Tianhe, responded to this review

Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your...

Yekaterinburg, Russia
Reviewed 2 weeks ago

Being a Diamond Lifetime member, I often stay at Hilton properties. Since I often come to Guangzhou, I select my hotel based on my location needs, overall quality, and daily rate (which fluctuates). This time I selected the Tianhe district which offers many very good restaurants, great retail shopping, TeeMall, and a great place for leisurely evening walks. And I...

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Helpful?
Thank KodoDrummer
Hilton Guangzho... T, Public Relations Manager at Hilton Guangzhou Tianhe, responded to this review

Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. We also pleased to let the...

Hong Kong, China
Reviewed 2 weeks ago

Good location. But there is not too much selection of restaurants nearby hotel. Need to walk 15mins to the mall for Dinning. Internet peed is just so so, but it can access google and oversea website. Breakfast place is crown and lousy, food selection is fine, but the taste and quality is just so so. Staff is excellent and nice.

Review collected in partnership with Hilton Hotels & Resorts
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Thank chungfaic2017
Hilton Guangzho... T, Public Relations Manager at Hilton Guangzhou Tianhe, responded to this review

Just wanted to thank you for your recent stay here at Hilton Guangzhou Tianhe! So glad you were able to experience our authentic Hilton hospitality. We kindly invite you to join HHonors and book on the official website, you can enjoy complimentary Wi-Fi and special gifts. Thank you very much for your support. We intend to make every effort to...

Hong Kong, China
Reviewed 2 weeks ago via mobile

Hilton is the name to trust. Good location, well appointed and with friendly staff, you can imagine there is not even a slim chance to lose if you stay at this Hilton hotel. It is conveniently located within 10 minutes walk from the Guangzhou East Train Station as well as the metro station. Staying at the higher floor, there was...

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Helpful?
Thank Andy C
Hilton Guangzho... T, Public Relations Manager at Hilton Guangzhou Tianhe, responded to this review

Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your...

Toronto
Reviewed 3 weeks ago

The Hotel is a very nice Hilton Quality hotel. When you first enter the lobby, it is large and spacious and open and smells amazing. There is a big open lobby bar with live piano music in the evenings. 24 hour concierge and key cards for elevators, so pretty safe . We had a room with two twin beds. The...

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Thank Caro99Toronto
Hilton Guangzho... T, 企业 at Hilton Guangzhou Tianhe, responded to this review

Thank you for taking the time to share with us your kind and gracious words from your recent experience at Hilton Guangzhou Tianhe. It is a great pleasure to know that you enjoyed your stay with us. We were delighted to receive your compliments of our hotel ambience as well as guest room views. Thank you very much for your...

Reviewed 3 weeks ago

This property turns the A/c off at 12Am. When communicated to the front desk they said it's the hotel policy. We requested to meet the general manager. But he was busy for the whole 6 days of our visit. Very poor response from the management.

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1Thank Paul C
Hilton Guangzho... T, 企业 at Hilton Guangzhou Tianhe, responded to this review

We appreciate your feedback following your recent stay with us. We sincerely regret that our hotel did not live up to your expectations. We do value your patronage of our hotel as a Hilton loyal guest. However, we sincerely regret that we are unable to deliver perfect guest experience during your stay. We sincerely hope that we can serve you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in Guangzhou’s central business district, Hilton Guangzhou Tianhe is just 40 minutes by road from Baiyun International Airport and a few minutes away from a transport hub that provides a 20-minute Metro ride to the airport, speedy train and bus links to Shenzhen and Hong Kong. The 498 spacious guestrooms and suites offer the very latest amenities and comforts designed to make your stay carefree and relaxing. Each room is tastefully decorated in contemporary design, while floor-to-ceiling windows provide unrivalled views of the city’s skyline. Wireless internet access, high definition TV and DVD player round out the Hilton vision of giving guests innovative retreats that embrace a sense of well-being ... more   less 

Additional Information about Hilton Guangzhou Tianhe

Address: No.215 Linhe Xiheng Road, Tianhe, Guangzhou 510500, China
Region: China > Guangdong > Guangzhou
Price Range: $155 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Guangzhou Tianhe 5*
Number of rooms: 498
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotwire, Ctrip TA, Expedia, Hotels.com, Priceline, Travelocity, Agoda, TripOnline SA and HotelQuickly so you can book your Hilton Guangzhou Tianhe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Guangzhou Tianhe Hotel Guangzhou
Hotel Style:
#8 Family Hotel in Guangzhou
#9 Business Hotel in Guangzhou
#14 Spa Hotel in Guangzhou
#16 Luxury Hotel in Guangzhou
#18 Romantic Hotel in Guangzhou
#60 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guangzhou Tianhe staff and other travellers.
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Lancaster, Pennsylvania
malaysia
Indore, India
over a year ago
Indore, India
over a year ago

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Questions? Get answers from Hilton Guangzhou Tianhe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not chose rooms facing the military academy nor next the lifts hall”
sptsilva, 23 Apr 2017 | Read review
“Easy access to anywhere of Guangzhou and Hong Kong”
Z2651RRscotts, 22 Apr 2017 | Read review
“Don't expect any hospitality from the hotel staff or management.”
, 1 Apr 2017 | Read review
“Our room was 3rd closest to the lift, but the sound-proofing was done so well that it wasn't an issue at all.”
TNHongKong, 11 Jan 2017 | Read review
“Evian not free. Don't eat.”
  • Bathroom
  • Executive room
  • Executive room
  • Executive room
  • Executive room
iris3847, 11 Jan 2017 | Read review
5 of 5