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Guangzhou Marriott Hotel Tianhe

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#8 of 3,300 Hotels in Guangzhou
Certificate of Excellence
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Guangzhou Marriott Hotel Tianhe
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428 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Ireland
Reviewed 5 days ago NEW

I am someone who frequently travels to far reaching destinations of the world on business and as such I am a gold level member with Marriott so I have a good base of hotel experience to draw on when I say that this particular hotel is my favourite Marriott anywhere in the world and I have stayed on many occasions...

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Helpful?
Thank Ciaran7084
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Reviewed 2 weeks ago via mobile

Location is good if you wanna walking around and shop in Guang Zhou. Can say 3 shopping mall around you, stay for 1 night is not enough. The subway station just beside the hotel, it's convenient to everywhere. All my friends and I were impressed by a doorman upon check out. His service is excellent and helpful, he really make...

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Helpful?
Thank Gucci H
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Reviewed 2 weeks ago

Marriott Tianhe is located in the center of Tianhe district and it's convenient to everywhere. Metro station, Shopping area and many restaurants around. The hotel room is big and clean but nothing special, good place to sleep and do some work. I always use the health club and the indoor swimming is the best. People at the front desk and...

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Helpful?
Thank TT0419
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel...

kuala lumpur
Reviewed 2 weeks ago

Good and convenient location. Next to a shopping mall and Starbucks is next to the main entrance. Lobby located on the 5th floor. Service was within expectations although the spoken English could be improved a bit more. Room is spacious enough, clean and comfortable. Bed and linen comfort is good. Breakfast was good, with a mixture of local and western...

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Helpful?
Thank rafalution_2009
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel...

Los Angeles, California
Reviewed 3 weeks ago

Executive rooms are great, the hotel location could not be better and the staff is tops. The views from the upper floors are quite exquisite. Best rooms on the 20th. or 21st. floors. Executive lounge is superior with great food and open bar.

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Helpful?
Thank Vlady C
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Hong Kong, China
Reviewed 3 weeks ago

I have stayed in the Four Seasons and the Park Hyatt in Guangzhou. But when I choose the mid-range five stars, I have tried the Westin, Hilton, Sheraton, and the Marriott. I found the latter to be the best out of the lot. It is fifteen minutes from the Guangzhou East Railway Station. It is connected to a nice shopping...

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Helpful?
Thank clubikon
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for sharing your experience at Guangzhou Marriott Hotel Tianhe. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Guangzhou, China
Reviewed 3 weeks ago

The only reason this Marriott deserves 2 stars is the great location and spacious beautiful interior (though there is a good number of hints that catch the eye with the obvious - last renovation was probably over 5 years ago.) Poor front desk service, had to relocate to 3 rooms until we were satisfied - as in every room there...

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Helpful?
Thank fb1419855889
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate...

Reviewed 5 weeks ago

Convenient Location, next to a shopping mall with great Chinese food choices. I'd like to especially thank the front desk team to be able to offer extended checkout and Mr.Luke Liu for running rounds of water for me.

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Helpful?
Thank Jonathan C
QueenieZhu, Guest Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel...

Shanghai, China
Reviewed 30 October 2016 via mobile

When you travel more than 200 days a year, one thing for sure you want to do is to find 'homes' in different cities. Sometimes you hit good hotels and sometimes you miss. Guangzhou Marriott Hotel Tianhe is one home for me when I travel. What makes them special is the care and attention to detail they do to ensure...

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Helpful?
Thank TwoHundredDays
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel...

Toronto, Canada
Reviewed 27 October 2016

Every stay at this hotel has been better than the previous one. From checking in to the checking out it was all good. The hotel is spotless, the staff is very professional and on top of every need you may have. The rooms are spacious, the lounge is great and the lounge staff could not be better. i would never...

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Helpful?
1Thank Howard L
QueenieZhu, Public Relations Manager at Guangzhou Marriott Hotel Tianhe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Guangzhou Marriott Hotel Tianhe. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Guangzhou Marriott Hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service

Additional Information about Guangzhou Marriott Hotel Tianhe

Address: No.228 Tianhe Road, Tianhe District, Guangzhou, China
Region: China > Guangdong > Guangzhou
Price Range: $180 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Guangzhou Marriott Hotel Tianhe 5*
Number of rooms: 319
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Marriott, Agoda, HotelTravel.com, Travelocity, Expedia, Priceline, Ctrip TA and Odigeo so you can book your Guangzhou Marriott Hotel Tianhe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#7 Spa Hotel in Guangzhou
#8 Luxury Hotel in Guangzhou
#14 Business Hotel in Guangzhou
#16 Romantic Hotel in Guangzhou
#66 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Guangzhou Marriott Hotel Tianhe staff and other travellers.
6 questions
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Questions? Get answers from Guangzhou Marriott Hotel Tianhe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room is far away from elevator”
 of 5 bubbles TT0419, 19 Nov 2016 | Read review
“If you want executive room, then the 20th. floor is the best as the executive lounge is located right there. Amazing views.”
 of 5 bubbles 753vladyc, 15 Nov 2016 | Read review
“High Floor City View...”
 of 5 bubbles clubikon, 15 Nov 2016 | Read review
“Only the top floors are worth visiting”
  • the pillows on the bed look very old
  • the furniture is destroyed
 of 5 bubbles fb1419855889, 9 Nov 2016 | Read review
“Great location, Great rooms and Amazing Staff”
 of 5 bubbles HowardL755, 27 Oct 2016 | Read review
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