We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Westin Guangzhou

Show Prices
#19 of 3,385 Hotels in Guangzhou
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Westin Guangzhou
The Westin Guangzhou
Panoramas (22)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,181 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 499: English reviews
Start your review of The Westin Guangzhou
 Click to rate
Hong Kong
Reviewed 3 days ago NEWvia mobile

I visited Guangzhou 3-4 times a year to visit grand house and grand parents. The Westin Guangzhou and Hilton Guangzhou Tianhe are the 2 very hotels that I used to stay by reasons of they are close to the Guangzhou East Station; but most importantly, they give me an extra peace of mind and greater sense of security and safety....

 Report
Helpful?
Thank BettyFung
Shanghai, China
Reviewed 6 days ago NEWvia mobile

Located conveniently near East Train Station. Large rooms. But heavenly bed is well past it's best. It is sagging badly. Equipment in the room are broken. Cafe close at 10 pm. Executive Lounge close at 10 pm. The lobby Lounge close at 11 pm. Feels like the hotel shuts down after dark. Breakfast selection is miserable. Even it's service has...

 Report
Helpful?
Thank ttwee
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for choosing to stay with us at The Westin Guangzhou. Please accept our sincere apologies for the aged facilities, amenities and any inconvenience caused. We certainly valued your feedback and suggestions which will help us make further improvement. In terms of refreshment, we are working on plans to uplift our facilities as a part of our...

shenzhen
Reviewed 1 week ago

I stayed at this hotel on a business trip. The hotel is walking distance from Guangzhou East Railway Station. The hotel staff is very polite and the room is very sweet. If you are going to Guangzhou for business, I will recommend Westin Guangzhou.

 Report
Helpful?
Thank guide-shenzhen
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Thank you for choosing to stay with us at The Westin Guangzhou. I am delighted to read that you truly enjoyed your stay and thank you for your recognition of the services provided by our colleagues. We look forward to the pleasure of welcoming you back for another fantastic experience at The Westin Guangzhou.

Reviewed 2 weeks ago via mobile

This was my second stay at this hotel. It is conveniently located right next to the Canton Fair Complex. I had a corner room that was spacious and comfortable. The bathroom was equally nicely appointed. The buffet breakfast was tasty with a wide choice of dishes. On the other hand, three of the four times that I was there, waiting...

 Report
Helpful?
Thank Mathieu M
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for choosing to stay with us at The Westin Guangzhou. I am truly happy to know that you had a wonderful stay with us and enjoyed our hotel’s facilities and high quality of food. Please accept our apologies for your experience about slow process of check-in and check-out. Please be assured that we have several training...

Reviewed 2 weeks ago via mobile

I was trying westin for the first time, the checked in process took a bit of time. But they upgraded me to a corner room, so it was worth it i guess. The room itself was big and the views were quite stunning, u can see the skylines and gz tower. Tried the gym and pools, the lockers were full,...

 Report
Helpful?
Thank Billyanto T
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for choosing to stay with us at The Westin Guangzhou. We are happy to hear that you are fond of our room which have made it an enjoyable stay for you. Your comments are well received and we have shared your feedback with our relevant team respectively. We are working on plans to uplift our facilities...

Singapore, Singapore
Reviewed 3 weeks ago

Date of stay : 20th - 22nd Jan 2017 Room type : Renewal Deluxe Room The Westin Guangzhou is located within walking distance to East Railway Station and Teemall. It is 40 kilometers away from Baiyun International Airport. It has 446 oversized rooms and elegant suites will make your body and mind relax, and let you in the Westin Heavenly...

 Report
Helpful?
Thank Jonheng87
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear Jonheng, Thank you for choosing to stay with us at The Westin Guangzhou! I am thrilled to hear that you had a superb stay here and enjoyed our hotel’s facilities and high quality of food as well as our professional service delivered by our colleagues. Your gracious feedback on our colleagues' genuine hospitality is much appreciated. We look forward...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago via mobile

Everything one can expects from a international 5 stars hotel. Concierges staffs are very helpful. From getting us a cab to recommending restaurants to dinner in. We were taking the train to HK and they booked the tickets for us n delivered to the hotel. There is hotel shuttle to the train station too. The train station is not as...

 Report
Helpful?
Thank yingchua
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for choosing The Westin Guangzhou and sharing with us of your stay experience. We are delighted to hear that you had a wonderful time here. We are sincerely honored to know that you are satisfied with our service, facilities and restaurants. Your encouraging words of praise has been conveyed to the team respectively, who take this...

Hong Kong, China
Reviewed 3 weeks ago

The basin in the room is so dirty! The service was bad. We went to the buffet restaurant for dinner, and although there was a large selection, it was very difficult to find something that actually tasted good. During the buffet breakfast, when I told the waitress who serves at the tea & coffee station that the instant coffee is...

 Report
Helpful?
Thank saphyllis
Management response:

Dear guest, Thank you for choosing to stay with us at The Westin Guangzhou. I am very sorry to read that your experience of Housekeeping service team and Restaurant team did not match your expectations. Please do accept my sincere apologies for any inconvenience caused. Please be assured that we have several training programs in place and we will continue...

Reviewed 4 weeks ago

All Westin services are first class, deserved a full 5 rating, but the slow and limited internet was disappointing. Internet being one of the most needed service in today's world, must be among the top priorities for the hotel. I tried reaching out to the service express, but there was no improvement. I had a long stay earlier as well...

 Report
Helpful?
Thank Hira S
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for staying with us and sharing your feedback on Trip Advisor! Please accept our apologies for any inconvenience caused. We certainly value your feedback and suggestions about the 4G signal which will help us make further improvement. We are working on plans to uplift our facilities as a part of our continuous efforts to meet our...

Singapore, Singapore
Reviewed 30 January 2017 via mobile

Located along the same metro line as the line that serves the airport, Westin Guangzhou is easily accessible for tourist. The LinHeXi metro station is just 5 minutes away from the hotel by foot. The rooms are big spacious and nice. Heavenly bed did not disappoint and the white tea shower gel and shampoo relaxes your mind. Shower heads have...

 Report
Helpful?
Thank traveller_arden
TheWestinGuangzhou, Public Relations Manager at The Westin Guangzhou, responded to this review

Dear guest, Thank you for choosing to stay with us at The Westin Guangzhou. I am truly happy to know that you had a wonderful stay with us and enjoyed our hotel’s facilities and high quality of food as well as our professional service delivered by our colleagues. We look forward to the pleasure of welcoming you back for another...

1,020 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (531)
Viewed
Room/Suite (102)
Viewed
View from Room (31)
Viewed
Bathroom (40)
Viewed
Hotel & Grounds (51)
Viewed
Pool/Beach Area (15)
Viewed
Dining (30)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
Other (259)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (439)
Viewed
Amenities (48)
Viewed
Executive Suite (57)
Viewed
Renewal Deluxe Room (46)
Viewed
Dining (125)
Viewed
The Hotel (45)
Viewed
Westin Renewal Suite (59)
Viewed
WestinWORKOUT Room (59)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (50)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (46)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Guangzhou hotels
1.6 km away
Oakwood Premier Guangzhou
Oakwood Premier Guangzhou
#2 of 3,385 in Guangzhou
556 reviews
0.8 km away
Hilton Guangzhou Tianhe
Hilton Guangzhou Tianhe
#15 of 3,385 in Guangzhou
716 reviews
1.3 km away
Sheraton Guangzhou Hotel
Sheraton Guangzhou Hotel
#7 of 3,385 in Guangzhou
482 reviews
Show Prices
Show Prices
Show Prices
1.7 km away
Sofitel Guangzhou Sunrich
Sofitel Guangzhou Sunrich
#14 of 3,385 in Guangzhou
1,408 reviews
1.2 km away
Mandarin Oriental, Guangzhou
Mandarin Oriental, Guangzhou
#1 of 3,385 in Guangzhou
594 reviews
4.2 km away
The Garden Hotel Guangzhou
The Garden Hotel Guangzhou
#10 of 3,385 in Guangzhou
2,444 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Next to Shopping Malls & Restaurants Our hotel is adjacent to the CITIC Plaza, which is home to Fortune 500 companies, brand shops and many popular restaurants; a 5-minute walk distance from many other shopping/commercial malls and boutiques, such as Tai Koo Hui, Teemall, Grandview and Onelink.Transportation5 minute walking distance to the Guangzhou East Train Station-the southern gateway to Hong Kong; 45-minute travel from the International Baiyun Airport; modern subway system connects the hotel to all parts of the city, two direct subway lines to the airport. Room - Heavenly Spa, Heavenly Bath & ShowerOur Westin rooms which are 50sqm in size offer you the ultimate in comfort and technology including Westin's signature Heavenly Bed(R), invigorating shower and bath, wireless high speed internet access, flat screen television and IP Phones with cordless handset. Or choose our new WestinWORKOUT(R) Room to maintain your wellness routine and fitness regime in the privacy of your room. Bathrooms feature separate bathtubs and showers and makeup/shaving mirrors.Eat and drink well at Hotel - Five restaurants and two barsOur five restaurants and bars include an all-day dining venue, a Chinese restaurant offering the finest Cantonese specialties, a lobby lounge, a Latin American restaurant with live entertainment and a Cuban Cigar Lounge, and an upscale rooftop Italian restaurant and lounge boasting stunning city views. Spa and fitnessHeavenly Spa is a sophisticated urban sanctuary featuring a series of therapies and treatments, with the sole purpose of restoring your body's harmony and balance while shedding fatigue and stress.GeneralIn addition to a full-service spa, The Westin Guangzhou features an indoor pool, outdoor pool, Jacuzzi, sauna, hot & cold plunge pool, and 24-hrs fitness facility. Dining is available at one of the hotel's 5 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access. Business amenities at this 5-star property consist of a business center, a technology helpdesk, and limo/town car service. Event facilities include conference/meeting rooms, small meeting rooms, and a ballroom. This luxury hotel also offers executive floors, and a concierge desk. Onsite parking is complimentary. ... more   less 

Additional Information about The Westin Guangzhou

Address: No.6 Linhe Middle Road, Tianhe District, Guangzhou 510620, China
Region: China > Guangdong > Guangzhou
Price Range: $173 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Guangzhou 5*
Number of rooms: 446
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Starwood APAC, Ctrip TA, Hotels.com and Agoda so you can book your The Westin Guangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Guangzhou Hotel Guangzhou
Westin Guangzhou
Hotel Style:
#12 Business Hotel in Guangzhou
#15 Romantic Hotel in Guangzhou
#16 Spa Hotel in Guangzhou
#19 Luxury Hotel in Guangzhou
#70 Best Value Hotel in Guangzhou
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin Guangzhou staff and other travellers.
10 questions
Ask a question

See all questions (10)

Questions? Get answers from The Westin Guangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a floor further up. I was only on the 9th, but still a good view from there.”
  • sitting area and a worn out massage chair
  • Do the tower, not worth the 380cny, but you can do the 79cny tour.
  • View from the door
  • Daytime view.
 of 5 bubbles 358GMan, 2 Dec 2016 | Read review
“Ask for a club room upgrade to get a better room and access to the club lounge on the top floor.”
 of 5 bubbles BruceM248, 1 Nov 2016 | Read review
“corner room with nice view.”
 of 5 bubbles WenchiWang, 30 Oct 2016 | Read review
“Grand City View, Near MTR and Train Station”
 of 5 bubbles Fredericuz_WC, 7 Oct 2016 | Read review
“the best hotel for Canton Fair”
 of 5 bubbles antoniogX6389RV, 13 Sep 2016 | Read review
5 of 5