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Grand Hyatt Guangzhou

Ctrip.comUSD 153*
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#15 of 3,409 Hotels in Guangzhou
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 357*
USD 153*
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USD 175*
USD 175*
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Grand Hyatt Guangzhou
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895 Reviews from our TripAdvisor Community

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Showing 463: English reviews
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Singapore, Singapore
Reviewed 1 week ago

Stayed at the Grand Hyatt Guangzhou for two nights. I was pleasantly surprised by this property and give it a five star rating: 1. Excellent Grand Club staff- This is one of the best Chinese Club staff I have come across. I have stayed at GH Beijing, GH Shanghai, GH Bund, GH Hong Kong, GH Taipei in Greater China- and...

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Helpful?
Thank Koreaninsingapore
new york
Reviewed 1 week ago

I stayed at the Grand Hyatt Guangzhou for 3 nights during the Canton Fair. Pros: Breakfast Buffet excellent The Service and Staff maybe the best i ever saw at a hotel, especially Cherry, and Leona The Location is perfect, right in the middle of town and adjacent to the beautiful park Cons: The elevator system, you need to go on...

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Helpful?
Thank lbetesh
London, United Kingdom
Reviewed 2 weeks ago

Stayed with my wife at Grand Hyatt Hotel, Guangzhou should be more than 5 stars hotel. Compared to the average 5 stars, The Grand Hyatt, Guangzhou is magical, you just want to stay in, the rooms are beautiful, different, contemporary, extremely comfortable and very "homey"; the food is superb to say the least and the service just amazing. We never...

Review collected in partnership with Hyatt Hotels
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Thank Moaand
Reviewed 2 weeks ago via mobile

Amenities and hospitality more than make up for the awkward ride to the 22nd floor to travel down to my actual floor. Didn't have to wait, so no real complaint here. The gym/spa on the top floors are well managed so be sure to get much needed workout in. But more importantly the 1 minute walk across the street to...

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Helpful?
Thank Jeff H
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Jeff H, Thank you for taking the time to write down your feedback on the Tripadvisor. We are thrilled to know that you had a wonderful stay with us in terms of hotel facilities and services. As what you mentioned in your feedback, our hotel is at the heart of Guangzhou’s business area, especially convenient for frequent travelers like...

Port Melbourne
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank kenneths366
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Singapore, Singapore
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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1Thank ch0kw0ngharryf
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Kochi (Cochin), India
Reviewed 3 weeks ago

Centrally located, once can go out in the park next door for an early morning walk, lobby at 22nd floor, before one can proceed to your room. spacious room, with separate shower, bath, toilet. quick dry cleaning, very accomodative staff, outstanding variety for breakfast, check in and out was very quick. internet was super slow int he evening, but better...

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Helpful?
Thank mjacob007
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear mjacob007, Thank you for sharing your recent stay at Grand Hyatt Guangzhou through the TripAdvisor. We are delighted to hear that we have met your expectation. Your satisfaction with the room and food will encourage and motivate our staff to continue to provide superior customer service. Welcome back whenever your trips bring you to Guangzhou!

Hong Kong, China
Reviewed 3 weeks ago via mobile

Basically the title says it all. Location is great. Many places nearby to walk or shop or eat. Hotel is around 10 years old very well maintained but starting to show its age. I am not a fan of the lobby above the room floors and having to go up to lobby and then back down to the rooms but...

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Helpful?
Thank deepak328_s
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear guest, Thank you for sharing your recent stay at Grand Hyatt Guangzhou through the TripAdvisor. We are delighted to hear that we have met your expectation. Your satisfaction with our staff service and the hotel location will encourage us to continue to provide superior customer service. Once again, thanks for choosing Grand Hyatt Guangzhou and welcome back!

Reviewed 4 weeks ago via mobile

I was 4 nights in Grand Hyatt Hotel for visiting Canton Fair. It was good and it had shuttle for Fair. Staff were very polite. Hotel was near to shopping centers and it is good opportunity for you to visit Canton Tower

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Helpful?
Thank ali a
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear guest, Thank you for sharing your recent stay at Grand Hyatt Guangzhou through the TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and meeting your expectation. Your satisfaction will encourage and motive our staff to provide superior customer service. Welcome back whenever your trips bring you to Guangzhou!

Port Credit
Reviewed 4 weeks ago

The rooms have a very strange layout but I easily got use to that, however, you need to go to floor 22 to check in and then take the other elevators down to your room. Good for security but confusing and if there was an emergency like a fire not sure people would know what to do. Desk service was...

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Helpful?
Thank Melinda G
guangzhougrandhyatt, Public Relations Manager at Grand Hyatt Guangzhou, responded to this review

Dear Melinda G, Thank you for sharing your recent stay at Grand Hyatt Guangzhou through the TripAdvisor. With a mission to provide superior customer service, we are delighted to hear that we have met you expectation. Your satisfaction with our staff will encourage and motivate them a lot. We will share your feedback on elevators with the hotel management team....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting

Additional Information about Grand Hyatt Guangzhou

Address: No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Region: China > Guangdong > Guangzhou
Price Range: $200 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Guangzhou 5*
Number of rooms: 368
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Ctrip TA, Expedia, Hyatt Hotels Corporation, Hotwire, Agoda, Cheap Tickets, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your Grand Hyatt Guangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Guangzhou Hotel Guangzhou
Guangzhou Grand Hyatt
Guangzhou Hyatt
Hotel Style:
#10 Business Hotel in Guangzhou
#13 Spa Hotel in Guangzhou
#15 Luxury Hotel in Guangzhou
#72 Best Value Hotel in Guangzhou
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Guangzhou staff and other travellers.
6 questions
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Questions? Get answers from Grand Hyatt Guangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You cannot avoid going throug 22 floor no matter which floor you are staying at!”
  • When staying in a couple a separete toilet is a great advantage!!
  • Maybe it is because evil spirits unable to make sharp turns
  • It is either a long-distance front view, or close semi-turn-neck-pain view.
  • The bed is comfy
  • Inapplicable
  • Very strange design
  • It takes some time to find the bed
SergeyL758, 10 Apr 2017 | Read review
“Early checkout can take a little longer due to communication issues”
EuroAsiaJetter, 3 Mar 2017 | Read review
“The Club level is worth the extra price.”
Labatt, 17 Feb 2017 | Read review
“Rooms are really in a bad situation for a Grand Hyatt brand!”
HADT, 9 Nov 2016 | Read review
“Ask for a high floor for a nice view”
Dojima, 7 Nov 2016 | Read review
5 of 5
Ctrip.com
USD 153* /night
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Prices are for 1 room, 2 adults
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