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Ascott Guangzhou

133 reviews
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Traveller (115)
Room & Suite (62)
Dining (16)
Overview
  • Excellent52%
  • Very good43%
  • Average2%
  • Poor1%
  • Terrible2%
Travellers talk about
“taikoo hui”(10 reviews)
“cum dryer”(2 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Airport Transportation
Fitness centre
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (133)Write a Review
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3
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Show reviews that mention
All reviewstaikoo huibedroom apartmentcum dryerminutes walk to subway stationluxury shoppingyoga roombasic amenitiesstar hotelother hotelslocation is greatshipaiqiaowashermallgymbanktianhebusiness
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1 - 5 of 89 reviews
Reviewed 4 weeks ago via mobile

Stayed 3d2n with my friend here. Everything in the room went well except for 2 things. First one is the laundry machine. We thought selecting the kind of laundry program (e.g. 40mjn cotton wash, 30minute delicate wash, etc) then pressing start is enough. but it...More

Thank guo_mei_xin
Reviewed 6 January 2018

Close to line 3 and TAIKOO HUI, easy to reach other tourist attractions, such as Guangzhou Tower. A lot of restaurants nearby. The quality of breakfast is good, recommended! The room is big, and the bed is comfortable.More

Review collected in partnership with this hotel
Thank Parisjunjun
Response from Ascott N, Front Office Manager at Ascott GuangzhouResponded 4 weeks ago

Dear Parisjunjun Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and also found our location to be ideal for your recent trip. Thank you for sharing your experience and...More

Reviewed 19 July 2017

We were here for three nights and the place offered us what we needed. Staff were friendly, room clean and basic amenities. The room had a washer and detergent which after a long week was really welcome. A better mid-level place. I'll be back again....More

Thank Jartza_Hki
Response from Ascott N, Front Office Manager at Ascott GuangzhouResponded 9 August 2017

Hi Jartza_Hki, Thank you for taking time to share your recent stay experience at our serviced residence on Tripadvisor. We are happy to note you had a comfortable stay in our spacious and fully-equipped apartment and had found our strategic location to be ideal for...More

Reviewed 7 June 2017 via mobile

Come back to stay at Ascott Guangzhou Tianhe (7-8June 2017) after my last stay a year ago. The apt is getting very old, poorly maintained, old carpet, old furniture and most unacceptable, is poor internet connection. I have to use my own 4 G roaming....More

1  Thank TSS2015
Response from Ascott N, Front Office Manager at Ascott GuangzhouResponded 20 June 2017

Hi TSS2015 Thank you for your honest feedback. We are truly sorry that your stay experience at our serviced residence was detracted by the overall appearance and layout of our serviced residence. Lamentably, we do acknowledge that this property could do with a sprucing up...More

Reviewed 24 May 2017 via mobile

I stayed here on business and one of the staff stole from my room. When I spoke with the asst Manager Cherry Zhou she did nothing about it and was totally uninterested in the situation. I'd definitely not recommend using this hotel.More

Thank wineguynz
Response from Ascott N, Guest Relations Manager at Ascott GuangzhouResponded 25 May 2017

Dear wineguynz, Thank you for your feedback. We read with much concern about the unpleasant experience you encountered during your previous stay with us and had left you with a negative impression. As there may be other factors surrounding this incident, Our Operations Manager, Raine...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
USD 123 - USD 168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 123 - USD 168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (115)
Room & Suite (62)
Dining (16)
Pool & Beach (5)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Clean Room and Very good Service."
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"Best view on the corner units facing the Tianhe Rd"
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"High floor"
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"We were on 27th Fl. Excellent view."
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