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Crowne Plaza Madinah

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Crowne Plaza Madinah
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218 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Amman, Jordan
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

Being in Madinah is great. The best to enjoy is to stay in Crowne Plaza Hotel Madinah. Very close to the Haram. I enjoyed a very generous upgrade to executive suite. Staff are all very helpful and friendly where I looked directly to the Green Dome. Buffet for lunch was full of types of foods, needless to mention kunafah and... More 

Helpful?
Thank AbuMalek
CPMadinah, Manager at Crowne Plaza Madinah, responded to this review

Dear AbuMalek, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And also our... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

The hotel is nicely located to the mosque ...the rooms are ok... but the room service and the standard of service is very poor . The breakfast buffet is very good. The reception staff need a lot of training .

Helpful?
Thank Imad M
Stanger, South Africa
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago via mobile

In my opinion this is the best 5 star hotel in Madinah. From check in , room , cleaning, staff attitude,they are the best. The guest relations manager Mr Saeed checked me in. He gave me a very generous upgrade. Mr Youness at guest relations was extremely helpful and alway willing to assist. Keep it up

Helpful?
Thank moosaeb
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 October 2016 via mobile

Whenever I go to madina I stay in this hotel it's a very nice. Hotel, nice luxurious spacious room, comfortable bed, nice food in the restaurant serving different varieties,Mr. Saeed the deputy manager is a very helpful welcoming person he offers me an upgrade in the room.

Helpful?
2 Thank Amr M
CPMadinah, Manager at Crowne Plaza Madinah, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities, food and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And... More 

Jeddah, Saudi Arabia
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 October 2016 via mobile

Stayed there for one night only .... I had a good sleep, bed was so comfortable and hotel was quite. Breakfast had a huge variety and it was tasty. Free parking is available. I asked for late check out and the duty manager was so nice to offer it. Thank you Duty manager. ( I don't know your name )... More 

Helpful?
Thank Amr D
CPMadinah, Manager at Crowne Plaza Madinah, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities, food and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And... More 

Jeddah, Saudi Arabia
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 October 2016 via mobile

Good hotel near al haram 3 min only you will at zeyara gate normal room to small bathroom but compare to price 300 Sar its seems good avila le parking in the hotel and wireless free there Good to try it in this period of the year

Helpful?
Thank Abdul N
CPMadinah, Manager at Crowne Plaza Madinah, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities, food and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2016 via mobile

I regularly stay at Crowne Plaza, Madinah on business. Pilgrims tend to avoid booking this hotel as it is on the Qibla/Grave side of the Masjid. However, with the opening of the Pullman Zamzam Madinah opposite, you can expect to see more and more people staying on this side. The hotel is clean, rooms are clean and well maintained. The... More 

Helpful?
Thank Junaid M
CrownePlazaMadinah, Manager at Crowne Plaza Madinah, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities, food and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 September 2016 via mobile

Pros: The staff were very welcoming and helpful especially Saif Addin who gave us earlier check in, since I was traveling with my father who is an old many with diabetes. Additionally the cleaning crew were very helpful and replaced anything we consumed. The location is very good since it close to the prophet masjid, but not to close that... More 

Helpful?
Thank Ahmadnug
CrownePlazaMadinah, Manager at Crowne Plaza Madinah, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. We apologize for the inconveniences you faced during your stay, rest assured that... More 

Al Khobar, Saudi Arabia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2016 via mobile

I've stayed at this hotel before and I hate to say this, but their overall quality has declined. The room was not clean (there were hairs on the sofa), the sofa cum bed was broken, the baby cot we requested was damaged and the WiFi speed was pathetic. I am an IHG Spire Elite member, but was told that the... More 

Helpful?
2 Thank Muhammad_Ali_Khan
CrownePlazaMadinah, Manager at Crowne Plaza Madinah, responded to this review

Dear Muhammad, Greetings from Crowne Plaza Madinah, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the inconveniences you faced during your stay, as that is not up to our normal standards. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to... More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 August 2016 via mobile

We had a great time there for 3 days from the time we walked in to checking out, the staff are just nice, happy that we selected and stayed there, would highly recommend out of the many options there..M.A. New York City family

Helpful?
Thank MA A
CrownePlazaMadinah, Manager at Crowne Plaza Madinah, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And also... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Banquet Room
Official Description (provided by the hotel)
Modern comfort and traditional hospitality in the City of the Prophet. Step out of the gleaming lobby of the Crowne Plaza(R) Madinah hotel into the sacred historic center of Madinah (Medina). The hotel overlooks the Haram of Masjid al-Nabawi, so pilgrims can walk or take a free shuttle directly to the male and female entrances of the Prophet's Holy Mosque. In keeping with its location in the Muslim-only area of Madinah, the hotel provides a restful base for a visit or pilgrimage, with a warm Arab welcome from respectful and attentive staff. The Concierge can help with advice on places to visit, as well as the best restaurants, markets and shopping malls in nearby modern Madinah. Classical motifs complement stylish modern design in 506 comfortable rooms and suites, and Haram-view rooms overlook the magnificent courtyard of the Prophet's tomb. Complimentary Wi-Fi in all rooms and public areas keeps every guest connected. Basement parking is especially convenient during the busy seasons of Hajj and Ramadan. Business travelers can host a successful corporate event in five versatile, high-tech conference and boardrooms. A Crowne Meetings Director is happy to help with planning and catering. Executives can also relax in the plush Club lounge. Whether you are visiting for work, leisure or spiritual fulfillment, the Crowne Plaza Madinah hotel offers a peaceful and memorable experience for Muslims in Saudi Arabia's beautiful Second City of Islam. ... more   less 

Additional Information about Crowne Plaza Madinah

Address: King Faisal Street, between 1st Ring Road, Medina, Saudi Arabia
Region: Saudi Arabia > Al Madinah Province > Medina
Price Range: $99 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Madinah 5*
Number of rooms: 506
Reservation Options:
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Also Known As:
Crowne Plaza Madinah Al Madinah/Medina, Saudi Arabia
Hotel Style:
#1 Best Value Hotel in Medina
#6 Luxury Hotel in Medina
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Madinah staff and other travellers.
9 questions
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Questions? Get answers from Crowne Plaza Madinah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get Haram View”
 of 5 bubbles mohsins731, 12 Aug 2016 | Read review
“exective with lounge a ccess. and. facing street. ninth floor”
 of 5 bubbles khaleda992, 4 Jul 2016 | Read review
“Best One and depentable”
 of 5 bubbles SirajKuvakkattayil, 15 May 2016 | Read review
“rooms with northern view”
 of 5 bubbles HishamBashir54, 9 May 2016 | Read review
“On Al-Rawda Gate”
 of 5 bubbles MohammadD141, 14 Mar 2016 | Read review
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