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Madinah Marriott Hotel

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92 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Reviewed 25 March 2016

Medina Marriot has one of the best staff I have seen in my travelling journeys so far. The team at the restaurant where I had my complimentary breakfast was extra sweet, caring and very professional. The manager of the venue along with the waiters were going out of the way to serve us and make our breakfast worthwhile. Additionally, the...

Thank Saadi R
Ottawa, Canada
Reviewed 20 March 2016

I booked this hotel for my mother as she went for Umrah earlier this year. She and my uncle family stayed there and got a very positive response. Shuttle service was available for masjid e Nabwi (Sallalah o Alehy Wassalam). Breakfast was good and room was very spacious.

Thank Ahsan N
Oxford, United Kingdom
Reviewed 16 March 2016

Stayed here during a recent trip to Madinah. It is very close and easy walk to the prophets Mosque (Al-Masjid an-Nabawī) and centrally located for a variety of food outlets and touristy shops / markets. The Reception staff are welcoming, but could do with smiling a bit more, and being a bit more customer focussed. The one outstanding person that...

Thank Khalidoms
Stanger, South Africa
Reviewed 13 March 2016 via mobile

This hotel is about 15 minutes walk to the haram. The shuttle works quite well going to the haram but you have to call when u want to return to the hotel. The hotel is old and this is visible. The service I always received was 5⭐️. Rooms are old and in a need of an upgrade. Beds are old...

Thank moosaeb
Mohamed M, Front Office Manager at Madinah Marriott Hotel, responded to this review

Dear Mossaeb Thank you for your email, we are striving to provide our guests with the best standards. it is good to know that the service was up to your expectations, and the breakfast was pleasant as well as our hosts are smiley, we will work on our transportation service in order to improve, please be notified that the hotel...

Birmingham, United Kingdom
Reviewed 13 February 2016

Although rooms are comfortable and staff helpful, hotel is no way near to the Marriot standards. Prophets mosque is good 15-20 mins walk, although it looks really close in the maps. Lot of construction work going nearby, gets noisy after 8am. If you looking for a hotel to have a good nights sleep and prepared to walk 15-20 mins then...

Thank flyingcrew
Reviewed 4 January 2016 via mobile

Marriot Medina Oh well, Not a very nice hotel to stay. I agree to everyone who stated that it is no way near marriot standard. Its true, very old and shabby hotel, just ok to stay, liveable. Far from Haram , you have to walk atleast 10 minutes through small markets in order to reach GATE 6 which leads you...

Thank Sarah7865
Mohamed M, Front Office Manager at Madinah Marriott Hotel, responded to this review

Dear Valued Guest Thank you for taking the time to write your comments on our hotel, it is good to hear that the room was clean and comfortable with favorable view to Haram. We apologize for all inconveniences you have faced in our hotel, we are striving to provide our guests with the highest level of standard of service, we...

Riyadh, Ar Riyad, Saudi Arabia
Reviewed 20 October 2015

We booked this hotel because we didnt have choice near by the haram as the hajj had just finished. Frankly speaking one would even tolerate the fact that it is far from the Haram due the claimed ""24 hours shuttle service"" - I wanted to go to the Haram at 3.30 am for Tahajjud prayers and asked the night before...

Thank Noor A
Mohamed M, Front Office Manager at Madinah Marriott Hotel, responded to this review

Dear Noor Thank you so much for taking the time to write your valuable comments on our hotel. We are very sorry for the inconveniences and the shortage in service, will work hard to avoid it from happening in the future. We hope that what happened will not deter you from choosing our hotel as your next venue upon your...

Millburn, New Jersey
Reviewed 3 October 2015

We stayed during Hajj 2015 (prior to Hajj in Madinah); and it was a great and memorable experience! I am a Marriott Platinum Elite, spend a great deal of time at Marriotts; this one gave me extremely personal service which I did not even expect. We were booked as a group, so, they had no way of knowing my status...

Thank MohammadZaman
Reviewed 29 September 2015 via mobile

Although the hotel is neat and clean, it does not live up to the standards of marriot. Staff do not speak English nor can understand what we request from them. Not much of variety in food either. Most importantly, NO CAR PARKING FACILITY.

Thank Rayan T
Mohamed M, General Manager at Madinah Marriott Hotel, responded to this review

Dear Rayan, Thank you for taking the time to share your recent experience at the Madinah Marriott Hotel with us. I am very sorry that your stay was not up to your expectations. We strive to maintain the highest standards, Although we fell short of meeting your expectations during your past stay, I hope you will consider Madinah Marriott Hotel...

Reviewed 23 August 2015 via mobile

Is very good hotel starting from the design and the lobby is great with nice service I stayed in this hotel 3 times and each one is different the suite is amazing while the room is good but the bathroom is small The breakfast lunch and dinner is very nice Not crowded hotel and quite but away from the prophet...

Thank abdulrahman542

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Room/Suite (24)
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Room/Suite (24)
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  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Madinah Marriott Hotel

Address: King Faisal Street, opposite Madinah Governor Off. | PO Box 25711, Medina, Saudi Arabia
Region: Saudi Arabia > Al Madinah Province > Medina
Price Range: $90 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Madinah Marriott Hotel 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Marriott Medina
Medina Marriott
Madinah Marriott Hotel Al Madinah/Medina, Saudi Arabia
Hotel Style:
#23 Luxury Hotel in Medina
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Questions & Answers

Here's what travellers have asked, with answers from Madinah Marriott Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher level haram view”
  • built in sort of walk in wardrobes
  • 10 minute walk but entrance straight to Prophet SAW's tomb
 of 5 bubbles ImranL_13, 23 Feb 2017 | Read review
“Choose corner rooms, like 301 or 401 etc they are bit larger and have a nice view.”
 of 5 bubbles Innonomi, 4 Oct 2016 | Read review
“Try to choose the Rooms that end with 10 like 1010, 210 as they are corner ones with spacious and a great view from the back side.”
 of 5 bubbles FaisalK0, 23 Jun 2016 | Read review
“do choose a room facing the main street, there windows aren't soundproof.”
 of 5 bubbles emeyg, 21 Apr 2016 | Read review
“Stay away from this hotel”
  • Dirty and brocken bathroom floor
  • torn lampshed
  • Broken wall - dirty as well.
  • Dusts and soil in the room
  • Chewing gum on the bed frame
  • Cleaning conducted by Marriott Madinah employees - supervisor supervising the cleaning effort
 of 5 bubbles TQIslam, 29 Mar 2016 | Read review
5 of 5