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Hayatt International Madina

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81 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Hong Kong, China
Reviewed 3 weeks ago via mobile

We arrived at the reception at around 1 am and had to wait for about half an hour, since the receptionists couldn't find our booking in the system. Add to the frustration: They weren't well versed in English. The breakfast was regular, with a variety of american and continental choices. On our first day, six of us went for breakfast...

Thank Salmina A
Auckland Region, New Zealand
Reviewed 6 October 2016

This hotel is over rated in its star rating. It does not deliver. On arrival, our room was not ready, no towels and essentials. Dining room is too small and congested when trying to fit in the patrons. Staff look tired and demotivated. We were unfortunate to be part of group booking, but if you have a choice, don't go...

Thank Azamakl
Auckland, New Zealand
Reviewed 24 September 2016 via mobile

This hotel doesnt deserve even a single star. Its a very budget hotel and haj group organisers should be aware that service is apalling rooms are old and tired. The wifi connection is just pathetic. Bedding is inadequate, rooms are not cleaned dining area is never clean. Better hotels in Madinah

Thank zureen
Houston, Texas
Reviewed 20 September 2016

This is an old property and space is very tight. Getting into one of the tiny elevators can be very challenging. Very tight space allocated for the restaurant. Not a lot of the food variety in the buffet.

Thank SomeDudeFromHouston
Reviewed 30 August 2016 via mobile

Arrived in Medina first before moving to Mecca for Hajj. Stayed from 21st - 28th August. Rooms were clean with excellent room service. Wifi was a problem on the 8th floor but was perfect in the lobby. Very busy hotel, lifts were overcrowded and had long waiting times at busy periods. Breakfast was nothing special with a standard menu. Each...

1Thank Mohammed Y
Riyadh, Saudi Arabia
Reviewed 24 August 2016

Not far away from Al Haram Al Nabawi, located in the heart of the bazaars of the north central area. A calm and peaceful place, yet a vivid one! The breakfast wasn't great, but there is is a close branch of Al Baik where one can easily get a fantastic lunch/dinner. The beds were too small, and the WiFi connection...

2Thank Fadi77
Makkah Province, Saudi Arabia
Reviewed 24 July 2016

Do not be fooled by the name as it neither belongs to the world renowned Hyatt hotels chain nor a five star hotel. It is just an average hotel at the close proximity to the Madinah Haram. When we arrived at the hotel the reception told us that we do not have the booking despite we had the confirmed booking...

2Thank AfzalFarook
Riyadh, Saudi Arabia
Reviewed 13 July 2016

Booked it on line, rates were high due to Eid & Umrah season. Stayed with family for 3 nights in a suite of 2 rooms. Hotel is near to the Haram (Ladies section is just around the Haram's gate 17). Found the rooms to be Clean. Wifi is available but very poor service. Staff was friendly and courteous. Ordered dinner,...

Thank Riaz R
Keighley, United Kingdom
Reviewed 14 June 2016 via mobile

The 2nd part of my Ummrah trip, was the week stay in the holy city of Medina, so we needed a comfortable hotel, whereby we were close to the Haram Masjid, due to elderly in my family. We came here and expected a nice view from the room, but all we got was a view of another hotel wall and...

3Thank TM78612344
Sarajevo, Bosnia and Herzegovina
Reviewed 8 June 2016 via mobile

This was very disappointing experience!! The hotel is not in accordance with its rate at all! Very dirty - the bathroom not cleaned properly at all (lots of hairs on corners) and has shower curtain!? I mean - REALLY!? We found even cigarette end next to bed. Disgusting!! Everything is dated. The staff is not polite and service is bad....

Thank Librani

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  • Room Service
  • Restaurant
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast

Additional Information about Hayatt International Madina

Address: North Central Area, Medina, Saudi Arabia
Region: Saudi Arabia > Al Madinah Province > Medina
Price Range: $122 - $178 (Based on Average Rates for a Standard Room)
Number of rooms: 294
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Also Known As:
Hayatt International Madina Al Madinah/Medina, Saudi Arabia
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Questions & Answers

Here's what travellers have asked, with answers from Hayatt International Madina staff and other travellers.
7 questions
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5 days ago
Preston, United Kingdom
Addis Ababa, Ethiopia

See all questions (7)

Questions? Get answers from Hayatt International Madina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No views, other buildings surround this hotel”
 of 5 bubbles Azamakl, 5 Oct 2016 | Read review
“Stay away from the elevators.”
 of 5 bubbles Fadi77, 23 Aug 2016 | Read review
“Near to the Haram. Some Pakistani, Indian restaurants nearby. KFC, hardees, Krispy crème are also near Haram gate 18.”
 of 5 bubbles 846riazr, 13 Jul 2016 | Read review
“Choose a room nearest to the ground floor as lifts are always busy - then one can use the staircase”
 of 5 bubbles Suraya69, 17 Jan 2016 | Read review
“but slow wifi in room”
 of 5 bubbles HassanR817, 14 Jan 2016 | Read review
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