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Shaza Al Madina

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790 Reviews from our TripAdvisor Community

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Showing 657: English reviews
Kuala Lumpur, Malaysia
Reviewed 3 days ago NEWvia mobile

Stayed here for 4 nights when doing umrah. Great location near the Holy Mosque. Just less than 50 meters. Nicely decorated and great service from checking in and very responsive to customers feedback. The senior supervisors of Housekeeping. F&B always around to seek feedback from their customers and always attend to with smile and concern. Even the GM seen around...

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Helpful?
Thank JimmyKL
ShazaAlMadina, Country Manager K.S.A. at Shaza Al Madina, responded to this review

Dear Guest JimmyKL, Greetings from Shaza Al Madina Hotel I would like to thank you for taking the time to share us your valuable feedback. It certainly help us to perform better and allows us to both reward and review our services. We were delighted to read that you enjoyed your stay with us and we promise you will have...

Blackburn, United Kingdom
Reviewed 5 days ago NEWvia mobile

This was our 2nd stay in shaza and In most parts our stay was amazing. The biggest plus point was the location and close proximity to the Haram and to a lesser extent the amenities. It is especially convenient for the women as the gate is 'just there'. To give a better understanding of location it is just behind darul...

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Helpful?
Thank YYG01
ShazaAlMadina, Country Manager K.S.A. at Shaza Al Madina, responded to this review

Dear Guest YYG01, Greetings from Shaza Al Madina Hotel I would like to take this opportunity to share your valuable feedback. It certainly encourages us to perform better and allows us to both reward and review our services. Please note that we have carefully read your comments and are immediately attending to its rectification so that it does not occur...

Johannesburg, South Africa
Reviewed 6 days ago NEWvia mobile

Every year we choose Shaza as our Madinah hotel for our family holiday for the simple reason that their service sets them apart from any other hotel. The renovation of the new silk floors and the addition of the Silk Lounge just made our stay extra special. While the lounge still has some improvements to be done to the food...

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Helpful?
Thank Hashcdat
ShazaAlMadina, Country Manager K.S.A. at Shaza Al Madina, responded to this review

Dear Mr. Hashcdat, Greetings from Shaza Al Madina Hotel I would like to thank you for taking the time to give us your valuable feedback. It certainly encourages us to perform better and allows us to both reward and review our services. We consider it a distinct privilege to have had you as a guest. We would be honoured to...

Karachi, Pakistan
Reviewed 1 week ago

this is my second stay at shaza al madinah we stayed there for 5 nights hotel location excellent for haram room size and decoration very nice lovely staff very nice break fast lovely staff. point to noted house keeping can be improved.

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Thank RIZWANAHMEDMEMON
ShazaAlMadina, Country Manager K.S.A. at Shaza Al Madina, responded to this review

Dear Ms. Rizwana, Greetings from Shaza Al Madina Hotel We would like to take the opportunity to thank you for responding to our survey. It certainly encourages us to perform better and allows us to both reward and review our services. We were delighted to read that you enjoyed your stay with us and we would be honoured to welcome...

Reviewed 1 week ago via mobile

This is my fifth stay at Shaza Al Madinah as we come every year and they don't disappoint each time. This time was as amazing as always from Osama in reception who upgraded our rooms. To Sharif the breakfast chef who makes the most amazing Omelettes and breakfast. Not forgetting Norman the manager who always makes us feel welcomed and...

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Thank Waseem M
Reviewed 1 week ago

We stayed there for 7 nights starting 23rd December 2016. Room size was average, housekeeping can be improved. Location was excellent, very close proximity to the main entrance to the Haram. Highlight of the stay was definitely the breakfast at arabesque restaurant. the food was excellent and the variety was amazing. I would like to highlight the exceptional service of...

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Thank Najeeb J
Reviewed 1 week ago via mobile

Stayed there for 2 nights there starting 27.12.2016. Hotel location excellent for Haram. Room size and decoration very good. Staff friendly especially at checkout . But Check in was too slow and delayed if it was not for a senior person responsible for the rooms there. But again room was not ready when we entered it!! Then we discovered that...

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Thank othman a
Reviewed 2 weeks ago

my first stay in this hotel was may 2015, and i have found out that the service in this hotel is great. i stay in 7th floor and the housekeeper is very friendly and helpful. The room is big and comfortable. downside: the tv did not face the bed nor the chair :( another downside is the room is not...

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Thank Arif H
Durban, South Africa
Reviewed 2 weeks ago via mobile

My second stay at Shaza al Medina over the last 5 years ... Once again ..a good choice... even though it's looking a little tired and needs a slight refurbishing. The beautiful contemporary Arabic calligraphy and decor still looks good .The most important point for me is its proximity to the haram and especially the ladies entrance . To be...

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Thank Shehnaz M
ShazaAlMadina, Country Manager K.S.A. at Shaza Al Madina, responded to this review

Dear Ms. Shehnaz M Greetings from Shaza Al Madina Hotel I would like to thank you for taking the time to share us your valuable feedback. This definitely encourages us to perform better and allows us to both reward and review our services. We consider it a distinct privilege to have had you as a guest. We would be honoured...

Cape Town, South Africa
Reviewed 2 weeks ago

I had 5 rooms for my family members from the 5th to 12th December - Rooms 812;;807;817;813 and 814 They were all extremely happy with the service; the location and the breakfast variety and quality We need to make special mention of the following staff who provided excellent services: Zahid - housekeeping In the Arabesque restaurant Abdul Wahab - Pastry...

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2Thank Ganief D
ShazaAlMadina, Country Manager K.S.A. at Shaza Al Madina, responded to this review

Dear Mr. Ganief D Greetings from Shaza Al Madina Hotel I would like take this opportunity to thank you for taking the time to give us your valuable feedback. It certainly encourages us to perform better and allows us to both reward and review our services. We consider it a distinct privilege to have had you as a guest and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Shaza Al Madina is the only luxury hotel in the area with a contemporary Eastern design. The hotel sets incomparable levels of hospitality, elegance and state-of-the-art technology. Ideally located at the doorsteps of the Masjid Al Nabawy in Medina, only 150 M. The hotel enjoys a perfect location within the heart of the city and only a short 20 minutes (15 KM) drive from Prince Mohammad Bin Abdulaziz International Airport. Shaza Al Madina two dining options include an open show kitchen, which serves fusion cuisine. Shaza Al Madina’s intimate interiors are filled with mood lighting, created by international designer Morten Hansen of LWD Dubai, in association with calligrapher Mounir Al Sharaani, Egyptian lighting designer Randa Fahmy and with photographic installations by acclaimed Peter Sanders. The hotel’s walls were decorated by Soraya Sanders, famous for her traditional Arabic designs. Fresh and creative cuisine can be tasted at the Shalimar lounge. For a unique blend of North African, Persian and South-East Asian delights, guests are welcome to visit the airy Arabesque Restaurant. Rooms at the Shaza Al Madina are elegant and create the atmosphere of peacefulness. Shaza Al Madina is the ultimate hotel experience in the Middle East, a modern icon where exclusive Arabian luxury meets state of the art facilities. The hotel is designed to cater to every possible need and transport guests to a place of serenity and luxury, a unique haven for the modern traveller who expects only excellence in service and an exquisite ambiance. ... more   less 

Additional Information about Shaza Al Madina

Address: King Fahad Road | P.O. Box 25517, Postal Code 41476, Building No# 2943, Central Area, Medina, Saudi Arabia
Region: Saudi Arabia > Al Madinah Province > Medina
Price Range: $202 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shaza Al Madina 5*
Number of rooms: 469
Reservation Options:
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Also Known As:
Shaza Al Madina Hotel Medina
Shaza Al Madina Al Madinah/Medina, Saudi Arabia
Hotel Style:
#3 Family Hotel in Medina
#9 Luxury Hotel in Medina
#9 Best Value Hotel in Medina
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Questions & Answers

Here's what travellers have asked, with answers from Shaza Al Madina staff and other travellers.
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Questions? Get answers from Shaza Al Madina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room on the haram view”
 of 5 bubbles RIZWANAHMEDMEMON, 6 Jan 2017 | Read review
“Best Hotel in Madinah”
 of 5 bubbles loleta2007, 20 Dec 2016 | Read review
“Request for a room with a view of the mosque”
 of 5 bubbles Qilah, 14 Nov 2016 | Read review
“Keep the tea bags!”
 of 5 bubbles umvahed, 17 Oct 2016 | Read review
“room on lower floor more comfortable”
 of 5 bubbles yulherinac, 12 Oct 2016 | Read review
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