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Osobnyak na Teatralnoi

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Teatralnaya st., 3, Kazan 420111 Russia
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About

#12 of 106 hotels in Kazan
Location
Cleanliness
Service
Value
The hotel, built in 2008 and reconstructed in 2013, is located in the historical and business center of Kazan at the Svoboda Square and well fits into the industrial landscape. The windows of the hotel "Osobnyak na Teatralnoy" overlook the Jalil Tatar Academic State Opera and Ballet Theatre. The Saidashev State large concert hall and State Philharmonic are within walking distance. The hotel "Osobnyak na Teatralnoy" provides a high quality service. From arrival to the reception untill leaving the hotel you will be surrounded by a cheerful attitude of the stuff. The modern design of the hotel in combination with the classical component will leave a favorable impression of the beautiful city of Kazan. The accommodation of children under 7 years old, accompanied by parents is free of charge. We have an agreeable price policy for corporate clients. Our hotel will become a reliable support for your comfortable stay!
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Property amenities
Paid private parking on-site
Free internet
Free breakfast
Children Activities (Kid / Family Friendly)
Salon
Baggage storage
Concierge
24-hour front desk
Secured parking
Wifi
Bar / lounge
Restaurant
Snack bar
Non-smoking hotel
Express check-in / check-out
Private check-in / check-out
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Russian, German
380Reviews3Q+A3Room tips
Traveller rating
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Nicolas D wrote a review May 2019
10 contributions7 helpful votes
This hotel is incredibly dirty, with stained carpets and walls in the room. The entire hotel has a terrible smell to it. There was also a clogged and full-of-hair shower, rust and soap scum on the shower doors, and the most uncomfortable bed that left me with very bad neck and back pain. The hallways are littered with hotel appliances left behind and with parts of bed frames and unused mattresses. The curtain in our room fell easily and were full of dust, showing a lack of cleanliness. The elevator is relatively useless, as it is located inside the stairwell, therefore you have to use part of the stairs anyway to get to your floor after leaving the elevator. The breakfast is by far the worst I have ever had and all the tablecloths were dirty. We were supposed to stay for 2 nights but left after only 1 night. We will not be booking this hotel again. It is a shame because the personnel is very nice and does their best, but the hotel facilities are highly disappointing.
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Date of stay: May 2019Trip type: Travelled as a couple
1 Helpful vote
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Response from Особняк н, Администратор at Osobnyak na Teatralnoi
Responded 23 Nov 2019
Dear Nicolas, We were glad to welcome you at our hotel and appreciate your feedback about your stay with us! All comments help us to improve our service. We do apologize that we did not manage to meet your expectations and you experienced inconveniences. We appreciate your comments and will share these with our team so that we can continue to improve our services. We hope you will give us a chance to demonstrate genuine hospitality and looking forward to welcoming you back in the nearest future! Kind regards, Osobnyak na Teatralnoy
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gtassie wrote a review June 2018
Glasgow, United Kingdom47 contributions16 helpful votes
I was there for three nights, and I found the staff both at the reception, the cleaners, and restaurant staff very helpful at all times, even when you arrive at three in the morning! The room was spotlessly clean, I had a nice balcony looking onto the carpark, it was generally quiet, despite the hotel being full of guests. The cuisine in the restaurant was always inclusive of both European and tatar dishes. I found the tatar cuisine very tasty and would recommend it highly, one of the highlights of my visit and inexpensive.
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Date of stay: June 2018
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Generally okay anywhere
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Response from Особняк н, Администратор at Osobnyak na Teatralnoi
Responded 12 July 2018
Dear Guest, Thank you so much for choosing "Osobnyak na Teatralnoy" and for the highest rate. We are happy to know, you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We do hope you will visit us again in the future. Sincerely, Hotel Management
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angeliquealoupis wrote a review June 2018
Newcastle, Australia2 contributions
The place was below satisfactory which was a shame as the location was ok close to Bauman Street and the Kremlin (10 - 15 mins walk) and the room was ok. We arrived to find that we needed to lift our luggage up stairs to enter the hotel no ramp. Then we checked in and found to get to the lift again we had to lift our luggage to walk down stairs to the tiniest lift I have ever seen (only fits two people with two pieces of luggage) We finally reached our floor to find, yes you guessed it more stairs to walk up to get to our floor. As for breakfast it was terrible the worst I have had anywhere, it is preset so you have four options I chose the omelette which was terrible and did not taste like egg or even look like egg. The 2nd day I decided to order away from the menu and asked for toast, I get one slice which is cold as if it had been sitting there for some time and they added butter which was layer on so thick I had to scrape it off, had enough for two more slices. In the end I do not recommend this place and would not stay again.
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Date of stay: June 2018Trip type: Travelled with friends
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Response from Особняк н, Администратор at Osobnyak na Teatralnoi
Responded 23 Nov 2019
Dear angeliquealoupis, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Kind regards, Osobnyak na Teatralnoy
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kermci wrote a review June 2018
Moscow, Russia147 contributions80 helpful votes
Fine hotel in the middle of the Kazan. Everything was fine - staff, clean room. But I could hear everything what was going on in the neighbor room. Unfortunately there were hundreds of middle school participants, who was traveling with their teachers. So it was horrible finally.
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Date of stay: May 2018
Rooms
Location
Service
Trip type: Travelled on business
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Response from Особняк н, Администратор at Osobnyak na Teatralnoi
Responded 12 July 2018
Dear Guest, Let us thank you for choosing our hotel "Osobnyak na Teatralnoy". We are pleased to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely, Hotel Management
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Jessica wrote a review May 2016
Indonesia229 contributions36 helpful votes
Stay in this hotel while in Kazan for 2 night, near to city centre and tourist attraction which is good, because everything reachable by foot, or if you need taxi, you can ask the concierge to call taxi and the cost is cheap. Breakfast acceptable, 5 options each day you can choose 1. The only problem with this hotel is, they do provide elevator to reach higher room. but to access elevator from lobby, you need to go downstairs, once you arrive in second floor, go out from elevator you need to jump the downstairs. it's a problem for my group since I travelling with 7 people and each of us bring a big luggage (we were travelling in Russia for almost 2 weeks).
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Date of stay: May 2016
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Sleep Quality
Trip type: Travelled with friends
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PRICE RANGE
USD 23 - USD 47 (Based on Average Rates for a Standard Room)
LOCATION
RussiaVolga DistrictRepublic of TatarstanKazan
NUMBER OF ROOMS
76
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Frequently Asked Questions about Osobnyak na Teatralnoi
Which popular attractions are close to Osobnyak na Teatralnoi?
Nearby attractions include Kazan Chamber Theatre Sdvig (0.2 km), Tangiers Lounge (0.08 km), and M. Dzhalil Tatar Academic State Opera and Ballet Theater (0.10 km).
What are some of the property amenities at Osobnyak na Teatralnoi?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at Osobnyak na Teatralnoi?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Osobnyak na Teatralnoi?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Osobnyak na Teatralnoi?
Yes, paid private parking on-site, secured parking, and street parking are available to guests.
What are some restaurants close to Osobnyak na Teatralnoi?
Conveniently located restaurants include Utka v kotelke, Brown Bear Grill, and Big Butcher Grill.
Which languages are spoken by the staff at Osobnyak na Teatralnoi?
The staff speaks multiple languages, including English, German, and Russian.
Are there any historical sites close to Osobnyak na Teatralnoi?
Many travellers enjoy visiting Kazan Kremlin (1.1 km), Cathedral of the Apostles Peter and Paul (1.0 km), and Presidential Palace (1.2 km).