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Belmond Grand Hotel Europe

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Belmond Grand Hotel Europe
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1,438 Reviews from our TripAdvisor Community

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Showing 782: English reviews
Makati city
Reviewed 1 November 2016

Stayed here for 5 days. Throughout these days weather is cold, rainy and windy and some places snowy. Yet once I entered this hotel, the warmness of the entire place plus the warm staffs who greeted me totally embrace me into comfort. Every part is well maintained and clean. Food is great. I love most the tea. They use loose...

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Helpful?
1Thank MakaticityBeth
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your comments about recent experience with us. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Best regards, Sjefke Jansen General Director

Manila, Philippines
Reviewed 1 November 2016 via mobile

The hotel is in the middle of the main tourist area of SPB and is ideal as a base for any visit. Management, concierge and breakfast restaurant are on the top their game. Management sent chocolates and champagne to the room which was totally unexpected for a special occasion. Concierge was friendly and provided excellent service and information of the...

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Helpful?
Thank coupdrake
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in the heart of St Petersburg and for sharing your experience with TripAdvisor readers. We hope to welcome you back to Belmond Grand Hotel Europe in a not too distant future. Best regards, Sjefke Jansen General Director

San Diego, California
Reviewed 1 November 2016

We are a well-traveled U.S. couple who just stayed at the Belmond for 3 nights. The hotel was absolutely fine - no issues or complaints. This was our first trip to Russia, so that brought some of the usual first-time experience jitters. Here are the key feedback points from our perspective: PRE-STAY SUPPORT: This was excellent. Replies came back quickly...

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Helpful?
Thank pawpower
GrandHotelEurope, General Manager at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your highly positive comments about your recent stay with us. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Best regards, Sjefke Jansen...

Komotini, Greece
Reviewed 31 October 2016

One of the best i have ever stayed, just marvelous. It reminded me of the Grand hotel in Stockholm. It is like a palace from outside and from inside. Rooms are big and well decorated. Lobby, bar, patio are magnificent! Breakfast is exquisite, in a very large place with everything you can ask for( even caviar) accompanied by the music...

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Helpful?
Thank Savvas P
GrandHotelEurope, General Manager at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your comments about your experience with us. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Best regards, Sjefke Jansen General Director

Reviewed 31 October 2016

An old world hotel in a wonderful city. Dinner at the L'Europe restaurant on a special night is a must - service and the entertainment outstanding. Hoitel great location close to attractions and Opera theatre.

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Thank Ian and Margare... P
GrandHotelEurope, General Manager at Belmond Grand Hotel Europe, responded to this review

Dear Guest, We sincerely thank you for the comments you've shared with other readers and contributors on TripAdvisor. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Kind regards, Sjefke Jansen General Director

New York City, New York
Reviewed 31 October 2016

Returned after 10 years to find this hotel better than ever. Great ambiance, rooms, Bars and restaurants, location, upkeep, service. Though it evokes another era it is totally up to date. With the Ruble sort of low one can have a true Grand Hotel experience in the great tradition of years gone by at a reasonable price.

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Thank tconve
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thanks a lot for choosing our hotel for your stay in the heart of St Petersburg! Your kind comments are much appreciated and we look forward to welcoming you back again. Best regards, Sjefke Jansen General Director

Reviewed 30 October 2016

We had an excellent stay here and I would highly recommend it. From the moment we walked through the door to our departure we could not have asked for better service. We ate in all the restaurants; the Asia fusion restaurant, the caviar bar (serves so much more than caviar), the mezzanine restaurant and Europe. The caviar & vodka bar...

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Thank Geoff R
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your comments about your experience with us. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Best regards, Sjefke Jansen General Director

Brooklyn, New York
Reviewed 26 October 2016

This is by far a truly beautiful hotel. The rooms are large, the bathroom floor is heated, the breakfasts are delicious and more food and choices than you can imagine! The bar has everything one would want to drink. Everyone was very friendly and helpful! If i ever went back to St. Petersburg, i would stay here. To me, it...

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Thank siggsdog
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your comments about your experience with us. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Best regards, Sjefke Jansen General Director

Moscow, Russia
Reviewed 24 October 2016

I've stayed in many hotels in Saint Petersburg, but Grand Hotel Europe is definetely the best I have seen. The hotel itself is beautiful, the rooms are vers cozy, the service is amazing (especially for Russia), the breakfasts are really delcicious! I would recommend this hotel to anyone!

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Thank Misha2040
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in the heart of St Petersburg and for sharing your experience with TripAdvisor readers. We hope to welcome you back to Belmond Grand Hotel Europe in a not too distant future. Best regards, Sjefke Jansen General Director

St. Petersburg, Russia
Reviewed 24 October 2016 via mobile

My friends has just visited Saint Petersburg and chose to stay at this hotel.I was invited by him.Absolutely the best place in Saint Petersburg!Astonished service,perfect decorations in a room.Also I would like to add that in spite of the fact I'm Russian I have never been to this hotel!I also recommend to visit lobby bar,nice cocktails and snacks

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1Thank Lolo4ka
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, We sincerely thank you for the comments you've shared with other readers and contributors on TripAdvisor. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Kind regards, Sjefke Jansen General Director

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A cultural and culinary landmark, Belmond Grand Hotel Europe has played a central role in social, cultural, civic, and business life of St Petersburg for 140 years. Belmond Grand Hotel Europe is located in the very heart of the city centre, on the corner of Nevsky Prospekt and Mikhailovskaya Ulitsa. Positioned adjacent to the Arts Square, the hotel has strong associations with the worlds of theatre, music and ballet. Past guests include Peter Tchaikovsky, Dmitry Shostakovich, Ivan Turgenev, Johann Strauss, George Bernard Shaw, Luciano Pavarotti, crowned heads and world leaders. Today the hotel offers its guests 266 rooms. The hotel's Historic Floor boasts 10 unique suites with individual names, including the Dostoevsky, Romanov and Pavarotti suites. The hotel is home to four welcoming restaurants and bar of the highest international standards. On Fridays, L'Europe Restaurant hosts the hotel's celebrated Tchaikovsky evenings, while another pearl of the hotel's restaurants is the Caviar Bar, where guests can enjoy blini with caviar washed down by ice-cold vodka. Those who enjoy chocolate can make their dreams come true in the hotel's in-house chocolate factory, where they can even order a chocolate grand piano. Located in the heart of the cultural capital of Eastern Europe, Belmond Grand Hotel Europe combines the charm and elegance of 19th century tsarist Russia with the contemporary comfort. ... more   less 

Additional Information about Belmond Grand Hotel Europe

Address: Nevskiy Ave., Mikhailovskaya St., 1/7, St. Petersburg 191186, Russia
Region: Russia > Northwestern District > St. Petersburg > Nevskiy , Palace Square
Price Range: $185 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Grand Hotel Europe 5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Grand Hotel St Petersburg
Hotel Style:
#1 Business Hotel in St. Petersburg
#2 Spa Hotel in St. Petersburg
#4 Romantic Hotel in St. Petersburg
#5 Family Hotel in St. Petersburg
#6 Luxury Hotel in St. Petersburg
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the breakfast option, you won't be disappointed.”
 of 5 bubbles Fairandreasonable, 15 Nov 2016 | Read review
“I have stayed here three times and found that there was little difference no matter which side of the hotel I was on.”
 of 5 bubbles cal_banker, 14 Nov 2016 | Read review
“I am sure that all rooms are excellent since I have stay in a basic one and it excels”
 of 5 bubbles dgt1957, 1 Nov 2016 | Read review
“3-4 th floor all great”
 of 5 bubbles IanandMargaretP, 30 Oct 2016 | Read review
“Rooms on the Street Afford Good View”
  • View of our room
 of 5 bubbles 247anthonyc, 17 Oct 2016 | Read review
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