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Hotel Grand Mark by ACADEMIA

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Galernaya St., 12, St. Petersburg 190000 Russia
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About

#103 of 685 hotels in St. Petersburg
Location
Cleanliness
Service
Value
Hotel
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Full view
Property amenities
Free High Speed Internet (WiFi)
Wifi
Sauna
Free breakfast
Airport transportation
Baggage storage
Non-smoking hotel
Room features
Air conditioning
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Russian

Location

Full view
96Great for walkers
Grade: 96 out of 100
58Restaurantswithin 0.5 km
91Attractionswithin 0.5 km
198Reviews10Q+A17Room tips
Traveller rating
  • 101
  • 74
  • 14
  • 5
  • 4
Time of year
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Jessica S wrote a review Jun 2019
19 contributions16 helpful votes
The location of this hotel is really convenient and meant we could walk absolutely everywhere. The breakfast has good options but make sure you order it every night otherwise you do not get it - they did not explain this very well. Some of the staff do not speak very good English which was difficult at times. The laundry is also non existent.
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Date of stay: June 2019Trip type: Travelled as a couple
1 Helpful vote
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Response from Екатерина К, Управляющий at Hotel Grand Mark by ACADEMIA
Responded 26 Jul 2019
Thank you for your feedback about our hotel! We will try to correct all the shortcomings and become better for you. Regards, Administration
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BudgieMan wrote a review Oct 2017
Brisbane81 contributions33 helpful votes
We were disappointed with the Grand Mark after reading such positive reviews prior to booking. We had the "junior suite" which was quite large and well lit, though quite tired looking, compared to the glossy reception area and main corridor which are much more stylish and better decorated. It almost seems like you are staying in a different hotel when you enter the room. The big issue for us are the paper thin walls and ceilings. Most mornings it sounded like a herd of elephants were walking around upstairs. Our last day we had a group of teenage girls staying next door that shrieked and giggled all evening and had their TV on maximum volume all night, right behind our bed. Thumping on the wall just resulted in jeers. As others have said, if you are in a street side room it is recommended to bring a sleep mask as the curtains are thin and street lights are outside. The breakfast was small and basic but enough to get us going in the morning. The staff seemed reluctant to register our visas and it took a little cajoling to get this done,but otherwise the staff were very helpful and friendly, although their english was not great. I would say this hotel is 2 or 2.5 star, certainly not 3.5 star.
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Date of stay: September 2017
Rooms
Cleanliness
Service
Trip type: Travelled as a couple
1 Helpful vote
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Heb2013 wrote a review Sep 2017
Lebanon, Pennsylvania573 contributions156 helpful votes
We made reservations months ago but they could not find our reservations. My wife and I were given a tiny room. Not a single chair in the room, I had about 10" on my side of the bed. There was a foul Oder In the room. The floor was clean but there was some mold in the shower. Staff was helpful but spoke very little English. They were unable to print us up our boarding passes. I would not stay here again.
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Date of stay: September 2017
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m0ntseIG wrote a review Apr 2017
Community of Madrid, Spain34 contributions28 helpful votes
The location is really nice and also the size of the room and bathroom (bigger as expected) The problem was when they forgot to clean the room every day and also they forgot to bring the breakfast one day. They also miss to bring someting and one day they even did not bring anything for breakfast. That was annoying. Better not to expect too much about breakfast, it is a disaster. The receptionist called Vera was the only who spoke English and she helped us with everything we needed. Anyway I was happy with the location and the room size
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Date of stay: April 2017Trip type: Travelled as a couple
1 Helpful vote
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jenth0mas wrote a review Nov 2016
Kuwait33 contributions17 helpful votes
We are a family with a kid of 1 year. It has a comkon entrance for 2 hotels. We checked into the hotel late and was greeted by Alina. Let me tell you in the start that she was the only one that seemed friendly. We were promptly checked into our room which was a plus as we were tiredand didnt want to wait around for the registration process. She took our passports and said that we could collect it after breakfast the next day. We had booked a double room and the room was big. It was spotless with a bathroom that was large. There were toileteries in the bathroom and kitchenette in the room. There were also 2 bottles of water which was included in the room price. The hotel is situated in a good area with st isaacs within walking distance. While checking in we were given a paper to select what we wanted for breakfast from the available options. It had pancakes with either ham or fruit filling, boiled egg, juice, coffee, toast, tea, porridge, etc in its options. We chose whatever seemed best it was the same breakfast everyday unless you called the previous day and made any changes. The breakfast will be served between 7 to 11 in your room. The breakfast was just ok nothing soecial. The porridge is essentially oats. Though its nothing spevial it will keep you going during the day. Housekeeping was alright and The staff spoke english which was a plus. However, we didnt feel welcome at any point during our stay. There is a lady ( other than Alina) who seemed pissed off and had an attitude about her. When we talked to her ir seemed like we were an inconvenience to her. She never smiled and had a condescending air about her. Will not go there again due to the attitude of the staff and to be honest you can find better hotels at a lower price.
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Date of stay: October 2016
Location
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Choose rooms on the top floor so that you can have a view
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PRICE RANGE
USD 36 - USD 82 (Based on Average Rates for a Standard Room)
LOCATION
RussiaNorthwestern DistrictSt. PetersburgAdmiralteisky
NUMBER OF ROOMS
11
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Frequently Asked Questions about Hotel Grand Mark by ACADEMIA
Which popular attractions are close to Hotel Grand Mark by ACADEMIA?
Nearby attractions include The State Museum St. Isaac’s Cathedral (0.4 km), History of Religion Museum (0.4 km), and The Menshikov Palace (0.5 km).
What are some of the property amenities at Hotel Grand Mark by ACADEMIA?
Some of the more popular amenities offered include free wifi, free breakfast, and airport transportation.
What food & drink options are available at Hotel Grand Mark by ACADEMIA?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Hotel Grand Mark by ACADEMIA?
Conveniently located restaurants include Restaurant Dolma, Russian Vodkaroom No. 1, and Teplo.
Are there opportunities to exercise at Hotel Grand Mark by ACADEMIA?
Yes, guests have access to a sauna during their stay.
Does Hotel Grand Mark by ACADEMIA have an airport shuttle?
Yes, Hotel Grand Mark by ACADEMIA offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hotel Grand Mark by ACADEMIA?
The staff speaks multiple languages, including English and Russian.
Are there any historical sites close to Hotel Grand Mark by ACADEMIA?
Many travellers enjoy visiting Winter Palace of Peter I (1.4 km), Palace Square (1.0 km), and The General Staff Building (1.1 km).