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Sadovaya St., 22/2 Entrance from Krylova Lane, St. Petersburg 191023 Russia
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Traveller (284)
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Room & Suite (88)
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 772 hotels in St. Petersburg
Location
Cleanliness
Service
Value
M-HOTEL — is a very convenient variant of inexpensive and comfortable staying in the heart of St.-Petersburg. Hotel is situated in the “Golden Triangle” of St. Petersburg in close vicinity to the world-famous museums such as the Hermitage, the Kazan Cathedral, the Church of the Savior on Blood, Russian museum and other tourist sights. Next to the hotel the guests will find a great variety of cafes and restaurants catering to different tastes, as well as plenty of boutiques, art galleries and antique shops. We will make your stay in Saint Petersburg, whether you are traveling for business or pleasure, as comfortable as possible so that you would like to come back to visit us again and again!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
24-hour security
Baggage storage
24-hour front desk
Laundry service
Paid public parking nearby
Street parking
Wifi
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Taxi service
Newspaper
Non-smoking hotel
First aid kit
Umbrella
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Room service
Safe
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Wardrobe / wardrobe
Bottled water
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, Russian

Location

Full view
100Great for walkers
Grade: 100 out of 100
284Restaurantswithin 0.5 km
147Attractionswithin 0.5 km
990Reviews23Q+A38Room tips
Traveller rating
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Most Recent
mmp2003 wrote a review Sept 2021
Moscow, Russia33 contributions19 helpful votes
I had been there for the third time since 2010. They keep their traditions in service and comfort. Cleanness and tasty breakfasts, pure water are usual for this M-hotel. There are many cozy places to stay in the evening and have late dinner up to 24.00 in 5-10 minutes to walk.
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Date of stay: September 2021
Location
Service
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Trip type: Travelled on business
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Response from Maria Dudarenko, Генеральный директор at M-Hotel
Responded 21 Sept 2021
Dear guest! Thank you so much for your nice review and for the time you took to share so positive emotions with us. How wonderful it was to find out, that you felt very comfortable at M-Hotel. Our team makes every effort to meet expectations and needs of each guest, and provide you with excellent service. We are grateful for the mentioning our wonderful location. Indeed, M-Hotel is located in the heart of historical part of the city. Just in 2 minutes from us there are several public transport stops and the metro station. At the same time, we are located in a small typical Petersburg courtyard, which has a small garden, and it is under 24-hour security for your safety. Great to hear that you were satisfied with our delicious breakfasts. It is served every morning in buffet style, which provides an excellent opportunity to find something to your liking. It's such a pleasure for us to know that you like our hotel and it was your third stay. It's the best compliment we can get! We will be happy to see you again at M-Hotel! Best regards, M-Hotel team
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Toomas A wrote a review May 2021
Moscow, Russia88 contributions45 helpful votes
The hotel is located in an absolutely perfect location for touring the city. You can walk to every part of the sights easily. The staff was incredibly helpful and friendly. Every one I saw would greet me in a friendly way. The breakfast was good, with a variety of choices. The room was quite tiny but comfortable. Three things let the room down - the spring mattress (uncomfortable), hard and high pillow, lack of power outlets at the nightstand. All in all, this is a really good hotel and I recommend it. I have nothing but praise to give.
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Date of stay: May 2021
Rooms
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1 Helpful vote
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Response from M-Hotel М-Отель, Генеральный директор at M-Hotel
Responded 9 May 2021
Dear ToomasA12, On behalf of the hotel team, we would like to sincerely thank you for your choice, as well as for the time taken to write such a nice review. Thank you also for the high ratings that you gave us - it’s always great to know that the hotel guests liked what we do. It was our pleasure to accommodate you at M-Hotel, and, in return, we thank you for being our guest. We were really glad to see you found our location very convient. Indeed, the hotel is located in a separate building in a quiet courtyard with a small garden in the historical center of St.-Petersburg. Meanwhile, Nevsky Prospect is just a few minutes walk, as are many other famous touristic places. For instance, you can take a walk to the Hermitage, admire the beauties of the city and famous architecture. We also thank you for the high ratings giving towards our staff. All M-Hotel team, from the reception administrator to the F&B as well as housekeeping, makes every effort to ensure that you are satisfied. Receiving such a feedback, we see that we succeed in it. Therefore, we thank you for mentioning our attentive and friendly employees, ready to quickly come to help you deal with any issue and immediately respond to your requests. We try to ensure that guests have an unforgettable vacation, and this is one of our priorities at work. Then, it was a pleasure for us to know you were satisfied with our breakfasts. It is served every morning in buffet style, which provides an excellent opportunity to find something to your liking. We sincerely hope to see you soon and from our side will do our best to be a great place to stay in St.-Petersburg! Kind regards, M-Hotel team.
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Vlad C wrote a review Mar 2020
Tartu, Estonia1 contribution2 helpful votes
The hotel is located in the center, very close to all the touristic places. The room was very clean and overall a nice experience. The staff was very helpful to us, giving us good tips on where to go out and struggling to find us a taxi quick, being a bit late for the bus departure. Thank you for a nice experience!
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Review collected in partnership with this hotel
Date of stay: March 2020
2 Helpful votes
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Response from M-hotel_spb, Менеджер по обслуживанию клиентов at M-Hotel
Responded 9 Mar 2020
Dear vladc902020, On behalf of the hotel team, we would like to sincerely thank you for your choice, as well as for the time taken to write such a nice review. Thank you also for the high ratings that you gave us - it’s always great to know that the hotel guests liked what we do. It was our pleasure to accommodate you at M-Hotel, and, in return, we thank you for being our guest. Thank you for noting our location. Indeed, the hotel is located in a separate building in a quiet courtyard with a small garden in the historical center of St. Petersburg. At the same time, Nevsky Prospect is just a few minutes walk, as are many other famous touristic places. For example, you can take a walk to the Hermitage, admire the beauties of the city and famous architecture. We also thank you for the high ratings of the service offered by M-Hotel. Daily our maids strictly follow all cleaning standards so your every arrival is met by the cleanliness and comfort of the rooms. Al the staff, from the reception administrator to the F&B as well as housekeeping, makes every effort to ensure that you are satisfied. Receiving such a feedback, we see that we succeed in it. Therefore, we thank you for mentioning our attentive and friendly employees, ready to quickly come to help you deal with any issue and immediately respond to your requests. We try to ensure that guests have an unforgettable vacation, and this is one of our priorities at work. We sincerely hope to see you soon and from our side will do our best to be a great place to stay in St Petersburg! Best regards, M-Hotel team
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Irene Z wrote a review Feb 2020
14 contributions26 helpful votes
Hotel is located in a yard behind a gate in the hearth of St.Petersburg. Room was ok, with one bed and TV set. Breakfast was varying - different assortment on every morning. Water heater in room, in case one wants to have hot water.
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Review collected in partnership with this hotel
Date of stay: February 2020
2 Helpful votes
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Response from M-hotel_spb, Менеджер по обслуживанию клиентов at M-Hotel
Responded 15 Feb 2020
Dear Irene, Let us, on behalf of the whole team, thank you for choosing our hotel. We were incredibly pleased to read your kind words about being with us during the trip to St. Petersburg. We are very grateful for your choice: we will make every effort to meet your expectations during each visit and to do everything possible to create a warm atmosphere and conditions necessary for a comfortable stay of our guests. We are very happy that you were satisfied with your stay at M-Hotel and appreciated our unique location, your room and breakfast with its delicious and varied menu. As you have noted in the review, our hotel is really conveniently located, and our guests do not waste their time traveling to the main attractions of St. Petersburg. Everything is really near us, within walking distance. Meanwhile, the hotel building location in the quiet courtyard with the small garden brings peaceful atmosphere to your stay. It is important for our team to know that hotel guests feel comfortable staying with us during their trip. Standard rooms have all of the necessary for a traveler things: high speed Wi-Fi, TV with several foreign channels, small fridge, air-conditioning, 1 double bed or 2 twin beds, wardrobe, table, chair, tea set with small kettle and cups, bathroom with hair dryer, towels and slippers. For your next visit for a greater comfort we would like to offer you to book a Superior room, which is more spacious, has a different design as well as additional bathrobes, full set of cosmetics and a safe. We really hope that the next time we will be able to get the highest marks from you and we will do our best for this. See you next time at M-Hotel! Best regards, M-Hotel team
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VladimirSH wrote a review Jan 2020
Tallinn, Estonia396 contributions94 helpful votes
We really enjoyed our stay in this nice hotel. Room was spacious, cleanliness was perfect. Staff was very friendly and helping. We got a present for the New Year as we stayed on New Year's night. It was so nice, a really pleasant surprise. Breakfast was good, so we only have a positive feedback for the hotel.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled as a couple
Room Tip: Don't take room 421, as it is in front of the ventilation system and you will not be able to...
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2 Helpful votes
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Response from M-hotel_spb, Менеджер по обслуживанию клиентов at M-Hotel
Responded 6 Jan 2020
Dear Vladimir, The entire team of M-Hotel was delighted to receive and to read your review. We were very happy to get from you the highest rating. It was incredible to find out that we were able to create for you a pleasant atmosphere for your romantic trip for the New Year to St. Petersburg. It is very valuable to see guests really enjoying their stay at the hotel. Great to hear that the room you have chosen suited you in all its characteristics, was spacious and perfectly clean. It is really important for our team to know that hotel guests feel comfortable staying with us during their trip and have everything they need. Thanks also for noting the friendliness of the staff. We are happy to pay individual attention to each of our guests and try to help you as fast as we can. We are incredibly pleased to see that you liked our small compliment from the hotel for the New Year, and thank you for deciding to celebrate the Holiday Night with M-Hotel. We would like to thank you for mentioning the complimentary breakfast included in most rates. It is served every morning in buffet style, which provides an excellent opportunity to find something to your liking. Recently, we have added several new items to the menu and we hope that you had time to try the new items. In addition, you always have at your disposal a large selection of dairy products, fresh seasonal fruits and vegetables, cold appetizers, cold cuts of meat and cheese, main coarse, milk porridge, cereal, pastries and desserts. On behalf of our staff, we again thank you for your visit to M-Hotel. We will always be glad to see you among our regular guests! Best regards, M-Hotel team
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Jaysacto wrote a review Dec 2019
Sacramento, California73 contributions72 helpful votes
We appreciated the large quiet room, location in walking distance of most of what we wanted to see and the helpfulness of the charming English speaking staff. Breakfast options were good though not lavish and there is a small bar on site where we enjoyed hot chocolate and wine in the evening.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled as a couple
2 Helpful votes
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Response from M-hotel_spb, Менеджер по обслуживанию клиентов at M-Hotel
Responded 28 Dec 2019
Dear Jaysacto, We are very grateful that you have taken a bit of time and left us a nice comment regarding your romantic trip to St. Petersburg. It's great to hear that we were able to create a pleasant atmosphere for you, and you still have the most positive memories of your stay at M-Hotel. Thank you for sharing these moments with us. We especially want to thank you for noting the work and help of our responsive employees who speak several foreign languages. Your appreciation of the level of service is the best reward for hotel staff. It is always nice to realize that our guests like what we do. Thank you for mentioning in your review the location of the hotel in the very center of the city, in its historical district, which is very convenient in terms of visiting the most significant sights. An undoubted plus is also the well-developed infrastructure: within walking distance there are several public transport stops, supermarkets, shopping centers, theaters and cinemas. At the same time, city noise will not disturb you thanks to a quiet courtyard with a garden in which the hotel is located. We are pleased to see that your room fully suited you with its characteristics, as well as in terms of price and quality. Indeed, our Superior rooms are more spacious than the Standard category, plus they have additional bonuses (for example, soft bathrobes and small safes in the room). We are also very grateful to the guests for their feedback, because it helps us to become better. Many of our rates include complimentary breakfast. It is a buffet breakfast which is served on the first floor every day. We are sorry to hear that despite the fact that you liked the quality, you did not have enough choice. Next time, please share with us your suggestions for improving the menu. We look forward to hearing it to improve our breakfast variety. We really hope that you will become our regular guest. See you soon at M-Hotel! Best regards, M-Hotel team
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Wally G wrote a review Nov 2019
Boston, Massachusetts99 contributions83 helpful votes
We ran into it a couple times in Russia, where addresses can be confusing or duplicated, or just some kind of weird bureaucratic screwiness. The M is actually a sister to the Majestic around the corner, and is hidden away in an interior courtyard - but our taxi driver eventually tracked it down for us! It is a nice 3-star close to the center of the city, right off of Nevsky Prospect, with a nice courtyard and trees and a quiet sense about it. A lot of interesting people in and out of it, which you will get to rub shoulders with during the breakfast buffet. After we had arrived, the front desk was extremely helpful to us in arranging an excellent private tour of the Hermitage, tickets to the opera at the Marinsky Theater, boat trip to Peterhof, etc. They made light work of our needs, on a "day of" basis and were invaluable. There is also the Alexandrinsky Theater in the neighborhood, and the local cafes and restaurants are to be recommended as well, populated as they are with a theatrical crowd particularly after 10:00 PM.
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Date of stay: December 2018
Rooms
Service
Sleep Quality
2 Helpful votes
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Response from M-hotel_spb, Менеджер по обслуживанию клиентов at M-Hotel
Responded 24 Nov 2019
Dear World_Wide_Wally, On behalf of the entire team, we would like to thank you for the ratings and the feedback you shared with us. Your choice of M-Hotel is very valuable to us. Feedback from hotel guests is a large part of our development and growth. Thanks to it, we can understand which things we need to pay attention to, and how the hotel can become better. That`s why we would like to thank you for your comment regarding not obvious entrance to the hotel. We are in the very center of St.Petersburg and our official address is Sadovaya street, 22/2. But the entrance to the hotel is from Krylova Lane, because M-Hotel is located in the inner courtyard with a nice garden. This allows to maintain quiet and peaceful atmosphere for a comfortable stay of our guests. Indeed, for the first time, finding the entrance may seem difficult. For this case we have a sign with our logo above the arch where the entrance to the hotel is. We are thinking about changing the sign in the future so that the entrance to the hotel is more noticeable. Unfortunately, this question is directly dependent on the decision of the city authorities. For the comfort of guests, who have left their contact details when making a reservation, we send an e-mail with a detailed map indicating the entrance to the hotel, as well as nearby objects. The hotel works 24/7, therefore, if a guest needs help with directions, reception administrators are always ready to help with this by phone. We were very glad to hear that at the end you found the entrance, and your taxi driver really helped you with this. We also thank you for noting our staff, who was able to make your stay truly diverse and interesting. We are always happy to help guests with tips on the best places in the city, local cafes and restaurants with delicious cuisine. Administrators always will be happy to help organize private excursions with a personal guide and transport, or book a theater ticket. We are very lucky to be in the center of the cultural life of St. Petersburg: next to us is a large number of theaters, museums and art galleries. Good to hear that the help of our reception staff was invaluable, and you were satisfied with the quality of the service provided at M-Hotel. Thanks again for your feedback. We look forward to seeing you again, and hope that next time we will fully meet your expectations! Best regards, M-Hotel team
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akamid623188 wrote a review Nov 2019
1 contribution2 helpful votes
The Hotel was very good and the service was excellent, I really enjoy my stay there and I felt very comfortable . I do recommend to any one who travels in SPb and wants to be close to the center of the city
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Review collected in partnership with this hotel
Date of stay: November 2019Trip type: Travelled solo
2 Helpful votes
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Response from M-hotel_spb, Менеджер по обслуживанию клиентов at M-Hotel
Responded 24 Nov 2019
Dear akamid, Firstly, we would like to thank you for the excellent ratings and the feedback you left. Thank you for the time you took to share so positive emotions with us. The choice of the hotel during your trip to Russia, and the fact, that you do recommend M-Hotel to all those, who travel to St. Petersburg, are very valuable to us. We were very glad to see, that you really enjoyed your vacation, and we were big part of it. How wonderful it was to find out, that you felt very comfortable at M-Hotel. Our entire team makes every effort to meet expectations and needs of each guest, and provide you with excellent service. We are pleased to be the best of the best for our guests. Every day and continuously we try to improve even small things, so you are completely satisfied and will come back to us again. We take care of creating a cozy atmosphere at the hotel and rooms, and we are grateful that you noted this. Thank you for mentioning our great location. M-Hotel is superbly located in the heart of the city in close proximity to the main tourist sites. Just in 2 minutes from us there are several public transport stops and the metro station. At the same time, we are pleased to offer our guests a safe and relaxing atmosphere: being located in a small typical Petersburg courtyard, we are reliably protected from city noise and street bustle. The courtyard has a small garden, and it is under 24-hour security for your safety. On behalf of the entire team, let us thank you again for choosing M-Hotel. We will be glad to see you as our regular guest and look forward to seeing you soon! Best regards, M-Hotel team
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UKYateses wrote a review Nov 2019
Oxford, United Kingdom27 contributions39 helpful votes
Clean, friendly, safe & secure in a great location for exploring the main sites on foot but with very close access to the Metro. Breakfast is not the most inspiring but was probably the best during our 2 weeks travelling around in Russia. Staff were the friendliest & with the best English during our trip.
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Review collected in partnership with this hotel
Date of stay: October 2019Trip type: Travelled as a couple
2 Helpful votes
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Response from M-hotel_spb, Менеджер по обслуживанию клиентов at M-Hotel
Responded 16 Nov 2019
Dear UKYateses, We are so grateful for your choice of M-Hotel and for the feedback you provided us with. We are very pleased that you took the time to share your impressions of a 2-week trip around Russia and especially to St. Petersburg, and that you are ready to recommend our hotel for other guests. This high appreciation of our work inspires all of the employees not only scrupulously follow the standards of service, but also significantly exceed your expectations. We are very happy to hear that you liked the hotel's English-speaking staff and level of service provided. Guest's pleasure from staying at the hotel are our main priority in work. We try to think through and envisage every detail so that your trip excellent and your stay at the hotel is as comfortable as almost like at home. Thank you for noting the location of the hotel in the city center and next to the metro station. The main tourist sites, as well as various supermarkets, shopping centers, theaters, cafes, restaurants, cinemas, are within walking distance. Our guests appreciate the opportunity to save time on walking around the city, while nothing can stop them from having a really peaceful rest, because the hotel is located in a quiet courtyard, protected from street noise, which is under 24-hour security. We sincerely apologize for the fact that breakfast could not fully meet your expectations. We will be very grateful if the next time you offer us how we can improve it. We make the menu according to the wishes of the guests and try to diversify our buffet as much as possible so that you can definitely find something to your liking. Our whole team will be glad to see you next time and we hope that the time spent in our hotel has brought you many pleasant moments. Best regards, M-Hotel team
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klj923957 wrote a review Nov 2019
1 contribution2 helpful votes
I liked the location because it's very central and not in the first row, somehow a inner courtyard. Therefore it was very quiet and we had a good sleep. The lobby and breakfast room could use an update but staff was very friendly. overall a good value for the price.
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Review collected in partnership with this hotel
Date of stay: November 2019Trip type: Travelled with friends
2 Helpful votes
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Response from M-hotel_spb, Менеджер по обслуживанию клиентов at M-Hotel
Responded 9 Nov 2019
Dear klj923957, It is nice to see that you have chosen M-Hotel for your stay in St. Petersburg, and we were able to leave the most positive memories about your visit. We were sincerely glad to read your review and all of the kind words. Please let us thank you for that. We are very proud of the hotel location, so thank you for mentioning this in your review. The very center of Petersburg and within walking distance from Nevsky Prospekt, the main street of the city - what could be better? And at the same time, the peaceful atmosphere of a typical St. Petersburg courtyard, protected from street noise, with 24/7 security. Thank you also for noting the silence and comfort of the rooms. We sincerely try to make guests feel comfortable, almost as good as at home. Creating an atmosphere of coziness, comfort and cleanliness is one of our priority tasks, which is why we provide the room with everything that you may need during your trip. We also thank you for your appreciation of the hotel staff. Each employee makes every effort to ensure that hotel guests are satisfied with the service provided. We really appreciate your comment about the rationality of the hotel's pricing policy. We offer different types of rates for hotel accommodation and for regular guests there is a loyalty program with which you can get additional benefits. We are very sorry that the design of lobby and breakfast room was not completely to your taste. We try to keep it in a minimalist business style, but we will definitely think through how we can improve it. We hope that on your next visit we will be able to completely meet your expectations. We hope to see you soon! Best regards, M-Hotel team
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ALSO KNOWN AS
m hotel hotel st. petersburg
LOCATION
RussiaNorthwestern DistrictSt. PetersburgNevskiy
NUMBER OF ROOMS
61
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Frequently Asked Questions about M-Hotel
Which popular attractions are close to M-Hotel?
Nearby attractions include Matryoshka Master Class (0.4 km), Magazin Kuptsov Yeliseyevykh (0.2 km), and Monument to Catherine the Great (0.2 km).
What are some of the property amenities at M-Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at M-Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at M-Hotel?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at M-Hotel?
Yes, free parking, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to M-Hotel?
Conveniently located restaurants include Takoyaki, Gogi, and L`Europe Restaurant.
Does M-Hotel have airport transportation?
Yes, M-Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at M-Hotel?
The staff speaks multiple languages, including English and Russian.
Are there any historical sites close to M-Hotel?
Many travellers enjoy visiting Palace Square (1.3 km), The Winter Palace of Peter the Great (1.4 km), and The General Staff Building (1.1 km).