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Hotel Cosmos

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Hotel Cosmos
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2,147 Reviews from our TripAdvisor Community

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Showing 496: English reviews
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Lincolnshire, United Kingdom
Reviewed 3 days ago NEWvia mobile

Visited as leader of a school trip. Huge hotel with relatively well appointed rooms but too many mattresses were thin and offered little comfort, the food in the buffet restaurant was poor and the service at reception was woefully slow (as well as being unfriendly). On then plus side, the rooms were clean and tidy, the gym was well appointed...

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Helpful?
Thank mstrawson
GRmanagercosmos, Менеджер по обслуживанию клиентов at Hotel Cosmos, responded to this review

Dear Guest! Thank you for your dedication to our services! We are very happy to read such a detailed review. Our hotel is constantly dynamically evolving and improving, and as part of this process we have not only held constant work to improve the quality level of services provided to our guests, but also carrying out the renovation of all...

Sheffield, United Kingdom
Reviewed 3 weeks ago

The hotel is really huge but definitely not the best. The rooms are quiet and clean. The location is very good. You have plenty of restaurants and shops in this hotel. Staff is not very friendly, especially at the reception. With English it's sometimes not easy. You have to show your room card to access the elevators to the rooms....

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Helpful?
Thank Mike S
GRmanagercosmos, Менеджер по обслуживанию клиентов at Hotel Cosmos, responded to this review

Dear Guest! We would like to thank you for choosing "Cosmos" Hotel. Also we grateful to you for your very valuable for us review. We appreciate the time you took to submit us your experience at our megacomplex. The opinion of our guests is important to us because we are concerned to give our guests the excellent experience they deserve....

Tel Aviv, Israel
Reviewed 3 weeks ago

The check-in process is painfully slow, prepare to queue... The rooms are old and run-down, no safe and the internet is poor. TV selection for non-Russians is just BBC and CNN.. breakfast is so so and you finds yourself soviet dining room. Location is maybe the only reason to stay however I will avoid it suggest you to do the...

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Helpful?
Thank udi_ashash
GRmanagercosmos, Менеджер по обслуживанию клиентов at Hotel Cosmos, responded to this review

Dear Guest! Thank you for your feedback and comments left! Every day we are working on the quality of services, as well as pay special attention to the comments of our guests. With regard to the Internet, then due to the hotel's large boot signal may fail, and we urge you to contact the hotel staff at the slightest inconvenience!...

Oradea, Romania
Reviewed 3 weeks ago

Great value for money. Fast check-in, large room with amazing view, bathrobe&accessories, plenty of space, flat TV, free Wi-Fi. The breakfast has a wide variety to choose from. Security is top class - always checking your pass. Also, inside the hotel you'll find a la carte restaurants, Subway, pharmacy, casino, nightclub, souveniers etc. - it's like a mall. Location is...

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Helpful?
1Thank Razvan_RGR
GRmanagercosmos, Менеджер по обслуживанию клиентов at Hotel Cosmos, responded to this review

Dear Guest! We would like to thank you for choosing "Cosmos" Hotel. Also we grateful to you for your very valuable for us review. We appreciate the time you took to submit us your experience at our megacomplex. The opinion of our guests is important to us because we are concerned to give our guests the excellent experience they deserve....

Reviewed 29 December 2016 via mobile

We have just returned from a short stay at the Hotel Cosmos. Having read some reviews on the hotel prior to visiting as a 65th birthday treat from my other half, I feel that I have to voice my sincere thanks to the hotel staff including a lovely waitress named Olga. I found the hotel to be very comfortable, and...

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Helpful?
Thank David S
GRmanagercosmos, Менеджер по обслуживанию клиентов at Hotel Cosmos, responded to this review

Dear Dave and Linda! Thank you very much for choosing to stay with us at the Cosmos Hotel as well as for taking the time to write your awesome review. It is our pleasure to know that your accommodation in our hotel was comfortable enough and your experience was to your satisfaction. Your trust is very important for us and...

Halifax, Canada
Reviewed 22 November 2016

So, I read all the reviews from the other contributors and as they say fore warned is fore armed. Contrary to other contributors my check-in was easy, quick and done with a smile from English speaking staff. With the exception of one red headed lady, the working girls minded their business and didn't harass anybody. The room key and pass...

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Helpful?
1Thank Agent424
GRmanagercosmos, Менеджер по обслуживанию клиентов at Hotel Cosmos, responded to this review

Dear Guest! We thank you for choosing our hotel and for taking the time to provide us with your review, it is much appreciated by each member of our team! We are always open to new ideas and suggestions, your comments are what help us become better on a daily basis! If you are encountering any kind of any unpleasant...

Reviewed 14 November 2016

Stayed there for a working trip for about 5 days. First of all, the major advantage of this hotel is its location in the very heart of Moscow. For the price it is one of the best opportunities there. Second, breakfast is included and offers a wide variety of dishes to choose from. It could be crowded in some hours,...

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Helpful?
2Thank Vasilii T
GRmanagercosmos, Менеджер по обслуживанию клиентов at Hotel Cosmos, responded to this review

Dear Vasilii! We would like to thank you for choosing "Cosmos" Hotel. Also we grateful to you for your very valuable for us review. We appreciate the time you took to submit us your experience at our megacomplex. The opinion of our guests is important to us because we are concerned to give our guests the excellent experience they deserve....

Melbourne, Australia
Reviewed 1 November 2016

a lovely old soviet period tourist hotel which now seems to be more popular with the Russians than tourists, great buffet breakfast, rooms nice and clean but a bit dated but that adds to the charm, metro station just across the road , great value for money lots of souvenirs shops and restaurant's as well as a nightclub within the...

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Helpful?
1Thank darren w
GRmanagercosmos, Менеджер по обслуживанию клиентов at Hotel Cosmos, responded to this review

Dear Darren! Thank you very much for choosing to stay with us at the Cosmos Hotel as well as for taking the time to write your awesome review. It is our pleasure to know that your accommodation in our hotel was comfortable enough and your experience was to your satisfaction. Your trust is very important for us and it is...

United States
Reviewed 14 October 2016

We stayed 2 weeks with two rooms at Hotel Cosmos in September/October in one of the superior rooms (floor 24) and was very satisfied overall. The room was clean with LCD TV, mini fridge, full size shower/bath. Fast Wi-Fi, although one room was much better in terms of connection than the other (side by side rooms). The lobby area has...

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Helpful?
1Thank Travis K
GRmanagercosmos, Менеджер по обслуживанию клиентов at Hotel Cosmos, responded to this review

Dear Travis! Thank you for your five-star review! We are so pleased we were able to make your stay pleasurable and comfortable. Our staff is committed to providing guests with experiences that exceed expectations, and I am glad we could provide this to you. Thank you for your kind words about our complimentary breakfast and staff. To hear you would...

Chennai (Madras), India
Reviewed 7 October 2016

Have stayed here a couple of times . An very average hotel but has a lot of restaurants and shopping malls inside the complex . The rooms were fine not so big and the service was kind of ok ,In some floors there was good WiFi whereas in others it was not .

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Helpful?
Thank Sethuraman0025
GRmanagercosmos, Менеджер по обслуживанию клиентов at Hotel Cosmos, responded to this review

Dear Guest! Thank you very much for choosing to stay with us at the Cosmos Hotel as well as for taking the time to write your awesome review. It is our pleasure to know that your accommodation in our hotel was comfortable enough and your experience was to your satisfaction. Your trust is very important for us and it is...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern Semi-circular Tower Hotel jointly designed by French & Soviet architects. ... more   less 

Additional Information about Hotel Cosmos

Address: Mira Av., 150, Moscow 129366, Russia
Region: Russia > Central Russia > Moscow
Price Range: $63 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Cosmos 3*
Number of rooms: 1777
Reservation Options:
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Also Known As:
Hotel Cosmos Moscow
Cosmos Moscow
Hotel Style:
#38 Spa Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cosmos staff and other travellers.
8 questions
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Questions? Get answers from Hotel Cosmos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor with view towards the launching rocket monument.”
 of 5 bubbles Razvan_RGR, 1 Feb 2017 | Read review
“apparently there are renovated rooms but would probably cost more”
 of 5 bubbles darrenw597, 1 Nov 2016 | Read review
“Choose an upper floor to take advantage of the fantastic view.”
 of 5 bubbles 844travisk, 14 Oct 2016 | Read review
“Do ask for a non-smoking room and also for one where the bathrooms have been renovated.”
 of 5 bubbles , 21 Sep 2016 | Read review
“Go for a suite for a little more space, they are a bargain anyway.”
 of 5 bubbles nikosa951, 13 Sep 2016 | Read review
5 of 5