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Circle Inn - Hotel & Suites

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342 Reviews from our TripAdvisor Community

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Showing 331: English reviews
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Ieper
Reviewed 3 days ago NEW

Stayed in the Circle Inn for my wedding. Except the rather basic breakfast buffet nothing to complain about. Clean room, good free wifi, friendly staff. Perfect hotel for a short stay. Good value for money.

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1Thank Fabrice D
Quezon City, Philippines
Reviewed 4 days ago NEW

We arrived at the hotel around 1pm then the receptionist said we will be checked in around 2pm so we waited. It was already 3pm , and were all late to our appointment meeting! We havent got our room yet at 3pm. the receptionist said that they are still cleaning and preparing our room.ITS BEEN 2 hours!

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Thank edley_callueng
Cebu City, Philippines
Reviewed 1 week ago via mobile

You get what you pay for. The hotel is inexpensive. It is very basic. It's clean enough. The air conditioning works. There is cable tv. The toilet is big enough but the shower is bad, it needs to be repaired.

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1Thank dennismiltonang
Reviewed 1 week ago via mobile

We (family with infant) came in the hotel in the morning straight from the airport and it's out first time in Bacolod (city of smiles). I was expecting for a warm welcome from the receptionists (2receptionists morning shift)!!, sadly they are not friendly, not even smiling and cannot even explain the procedures of the check in properly. (I worked as...

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Thank Chiqlet C
Brisbane, Australia
Reviewed 1 week ago

We enjoyed our stay at this hotel, there were some things I really liked about this hotel and some things I did not like. The goog things: We had a poolside delux room and I thought the room itself was quite nice, not big, but clean and quite modern. Good for the price. We ate at the hotel a number...

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1Thank AussieHelen2016
Cebu City, Philippines
Reviewed 2 weeks ago

I booked the property just a couple of hours after arriving Bacolod. We drove from Cebu. While having a quick coffee time at a local dessert shop, i logged on to tripadvisor to check out new places to stay. I tried on the 2nd placer in terms of the rankings which is Circle Inn. We checked in past 8 in...

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Thank Charles_Atienza
SmrtTrav, General Manager at Circle Inn - Hotel & Suites, responded to this review

Thank you for your review and I am sorry we did not meet your expectations. Depending on availability, we normally welcome it when guests request to check out our rooms when they are not familiar with them. Only Deluxe rooms have views of the street. Standard rooms are facing the back of the hotel and have mixed views such as...

Melbourne, Australia
Reviewed 3 weeks ago

I visited Circle Inn last year and it was so good I visited this year too. I'm came from Melbourne, Australia - the staff were friendly and they remembered me which I find a compliment. I'd like to make a suggestion: In the Philippines, there is a channel on cable called 'Australia Plus', I watched it while I was in...

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Thank ozrock89
SmrtTrav, General Manager at Circle Inn - Hotel & Suites, responded to this review

Thank you for your review. Our staff are very delighted that we were able to serve you to your satisfaction. I will check on your suggestion of adding the Australia Plus channel. Hoping to see you again soon.

Jacksonville, Florida
Reviewed 3 weeks ago

Everyone doing a great job let me say I'm a training facilitator for STAR services class for civilian and military navy installations for customer service for 20 yrs here in the U.S Staff doing a great job however have a room to be stellar services by applying there YES training and for sure everyone have a training To be stellar...

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Thank maryshain
SmrtTrav, General Manager at Circle Inn - Hotel & Suites, responded to this review

Thank you for your review and we are really delighted that we met your expectations. We hope to see you again soon.

london
Reviewed 4 weeks ago

Our stay in this hotel was fine until checkout time. The room was booked by my wife in the UK for us and we were told that her signature was needed or we should present the card that she used. How on earth is this possible and how can they do this to an already paid room. In the end...

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Thank Melanie O
SmrtTrav, General Manager at Circle Inn - Hotel & Suites, responded to this review

Thank you for your review and we look forward to your next visit. I would also like to take this opportunity to inform other readers of the situation as this is not unique to us only. Unfortunately, due to increasing fraudulent activities on credit card transactions, our bank has advised us to only accept credit card payments with the ID,...

Mandaluyong, Philippines
Reviewed 9 February 2017

During my 3-day stay, I have no internet Access even though the front desk have gave me the passcode. Since the Cellphone signal is very weak within the hotel, it is very crucial to have an Internet access. Also my room have mosquitoes! in fact I have several bites for the past 2 nights.

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Thank nilot2017
SmrtTrav, General Manager at Circle Inn - Hotel & Suites, responded to this review

Thank you for your review. As best as we can, we assist guests with their devices when they have issues connecting to our complimentary wireless internet and normally resolve it immediately. We also do regular spraying against mosquitos and other pests. I am sorry that we may have not resolved your issues to your satisfaction. I will remind all staff...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Circle Inn - Hotel and Suites is located in Bacolod City, Philippines. The hotel offers 84 spacious rooms including the first and only direct pool access rooms in Bacolod and a new outdoor swimming pool. All rooms have complimentary wifi Internet access, 70 plus channel cable television, air-conditioning and hot and cold shower. Higher end rooms are furnished with a mini-bar and coffee and tea making facility as well as in-room safety box. There is a coffeeshop, 24 hour room service and in-room massage service. An elevator has recently been added for guests' convenience. ... more   less 

Additional Information about Circle Inn - Hotel & Suites

Address: Lopez Jaena-Malaspina Streets, Capitol Shopping Center, Bacolod, Negros Occidental 6100, Philippines
Region: Philippines > Visayas > Negros Island > Negros Occidental > Bacolod
Price Range: $33 - $44 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Circle Inn - Hotel & Suites 3*
Number of rooms: 84
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Also Known As:
Circle Hotel Bacolod
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Questions & Answers

Here's what travellers have asked, with answers from Circle Inn - Hotel & Suites staff and other travellers.
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Questions? Get answers from Circle Inn - Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was great, housekeeping were trustworthy and did a perfect job... Nothing ever went missing from my room, in fact trusted housekeeping at Circle Inn I didn't even bother using the safe or locking my bags. As they say on the ad "In Bacolod, a tourist is a friend" Thank you for such a great stay at your hotel and I look forward to my next visit to the Philippines and beyond.”
 of 5 bubbles ozrock89, 3 Mar 2017 | Read review
“110,110 (suite ) ”
 of 5 bubbles maryshain, 1 Mar 2017 | Read review
“bigger the room is better.”
 of 5 bubbles reimust, 4 Feb 2017 | Read review
“Pool Rooms”
 of 5 bubbles Highlaender57, 26 Jan 2017 | Read review
“they have an elevator so floors two and three are fine. no good views that i know of”
 of 5 bubbles N4207RGjohnk, 10 Jan 2017 | Read review
5 of 5