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MO2 Westown Hotel-Mandalagan

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54 Reviews from our TripAdvisor Community

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There are newer reviews for MO2 Westown Hotel-Mandalagan
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Showing 52: English reviews
Sydney, Australia
Reviewed 27 February 2014

A good place to stay, and quiet, as it was set back from the noisy main road. One thing that was unusual was the fact that there were coffee cups in the room, but no kettle and no coffee or tea provided. Otherwise the only issue was the fact that a 20% seniors discount was agreed to when we checked...

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1Thank MrDestiny
Muntinlupa, Philippines
Reviewed 14 February 2014

I love almost everything in this hotel except Customer Service. CS sucks BIG TIME. I'm a traveller as part of my job and most hotels give something extra for regular guest but this one ZERO...NADAH...You are treated like you are just among their walk-in guests. So disappointed..after staying here in and out almost every week for the past month they...

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3Thank sniper1978
Siquijor Island, Philippines
Reviewed 27 January 2014

From afar, it may look intimidating and expensive but it was not. It had a big lobby with big comfortable seats with free wifi, too. It had a wide staircase to the second floor which I loved--old wood flooring. The front desk attendant was accommodating and efficient in checking me in, the promo rate was a plus, too. The room...

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2Thank Rianne R
Manila, Philippines
Reviewed 4 August 2013

Outstanding value and amenities. However the laziest staff i have encountered anywhere in the world. the desk don't know or care what's happening in the hotel so they give incorrect information. the bar is totally run to entertain the staff that work there they don't encourage business the coffee lounge staff don't clean up and don't want to serve you...

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3Thank henry a
girlnextdoor21, General Manager at MO2 Westown Hotel-Mandalagan, responded to this review

We are so sorry for the unpleasant experiences you had on our very accommodating and service friendly hotel. With your feedback we will be able to improve our customer service to our guest. In addition to our always ready to lend a hand staffs who sometimes missed and overlook their job. We have already implemented some duly actions and bring...

Sagay City, Philippines
Reviewed 21 May 2013

The staff members were very polite. A bellhop accompanied me to my room without me requesting for it. It was Sunday so I would assume it was the reason why there was not a lot of activity in the hotel. Even with a club right beside, there was no one in the hotel at night except the staff and me....

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1Thank Ferdinand L
Steelville, Missouri
Reviewed 9 May 2013

good value for the price. Large room with a fridge. The aircon worked well and was more than large enough for the room. The check in and check out was handled professionally and very quick. I found the service to be excellent. It is just a couple of blocks away from a large mall as well. Staying on the 2nd...

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6Thank wesco247
Cebu City, Philippines
Reviewed 10 April 2013

1400 pesos for two in a standard room with aircon,wi fi, hot water, tv and fridge, Great customer service, I think this is a great hotel at a great price, It has all I need and is clean and in a great location near SM mall. Easy to catch the shuttle to the airport from SM. I highly recommend and...

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2Thank Jesi_James
Santa Rosa, California
Reviewed 19 March 2013

stay in this place every April of every year when we come home for vacation. The place is nice and clean and the stuff are all very helpful, friendly and courteous. The location is nice co'z it's in a middle of everything and the rates are very affordable.

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3Thank Andre C
Manila
Reviewed 17 March 2013

In no less than 5 minutes I was able to check in. The staff were courteous, friendly and helpful. Upon checking my room I was surprised that they gave me a better rate. The location is just near to sm city Bacolod and the central market and if you're going to Iloilo, bredco is just 5 mins away from the...

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1Thank ManilaCholo
Melbourne, Australia
Reviewed 12 March 2013

The hotel staff were not particularly fast at checking m in but on the plus side did not demand a security deposit as seems common a practice at many hotels now. The room was roomy and had a queen and.a single abed, along with a bedside table on each side, a rather large alarm clock and a bedside lighting. Strangely...

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1Thank Victorianlad

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
We have 3 branches of mo2 Westown . We have 2 hotels in Bacolod and 1 in Iloilo. Our Bacolod branch are the San Juan branch which is near the Sm city and the other is Mandalagan Branch near Robinsons Mall. Both branches are accessible to the mall. ... more   less 

Additional Information about MO2 Westown Hotel-Mandalagan

Address: Lacson- Mandalagan Street, Bacolod, Negros Occidental, Philippines
Region: Philippines > Visayas > Negros Island > Negros Occidental > Bacolod
Price Range: $40 - $50 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — MO2 Westown Hotel-Mandalagan 3*
Number of rooms: 35
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Questions & Answers

Questions? Get answers from MO2 Westown Hotel-Mandalagan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
cameronh738, 1 Feb 2017 | Read review
“The superior rooms are same facilities but in better repair”
svbrolga, 29 Jun 2016 | Read review
“Anywhere else try sugarland Hotel”
430henrya, 4 Aug 2013 | Read review
“Rooms facing away from the street are quieter.”
edcap99, 25 Sep 2012 | Read review
“Higher floors have the best view”
Willyoates, 26 Jul 2012 | Read review
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