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Movenpick Hotel Mactan Island Cebu

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Movenpick Hotel Mactan Island Cebu
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1,982 Reviews from our TripAdvisor Community

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There are newer reviews for Movenpick Hotel Mactan Island Cebu
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Showing 1,615: English reviews
Cagayan de oro
Reviewed 30 December 2016

Overall, our family enjoyed our brief stay at the resort. Having the convenience of alternately switching between swimming on the beach and the pool was a big plus for my kids. Hope to visit again soon.

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank Janna Maia A
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear Janna Maia A, Thank you so much for choosing our hotel for your recent family holiday. It is wonderful to know that you all had a grand time during your short stay. We hope that you will be able to come back for a longer stay next time, so you could also the other adventure spots around the island....

Cebu City, Philippines
Reviewed 29 December 2016

Our first stay at this hotel - a quick one night post-Christmas treat for all the family (we live in Cebu City). We are 2 adults, 4 kids and the 2 bedroom suite was ideal for this configuration. The décor of the hotel is clean and modern, the staff friendly and helpful. Our suite was excellent and also the facilities...

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank J4765ROdavidh
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear J4765ROdavidh, Thank you so much for visiting our hotel. We are happy to know that your first stay with us turned out wonderful and satisfying for your family. Likewise, it is great to know that you loved the hotel's contemporary design and decor, the comfortable accommodation, functional amenities and facilities, alongside the overall ambiance, cleanliness and maintenance. We also...

Reviewed 29 December 2016

We prepaid also for a room and paid extra for an ocean view, however when we arrived we were assigned a city/land view room. We were lucky it was still in our email and showed them we had indeed paid for extra. Someone else made a comment that they had a similar problem, fortunately they fixed it and gave up...

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Helpful?
Thank Murse N
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear Murse N, Thank you so much for choosing our hotel. We really appreciate that you have brought your concern directly to the attention of our Front Desk team, so the matter could be solved accordingly without causing further inconvenience. We apologize for the oversight on the part of the our team, and rest assured that we have discussed the...

Quezon City, Philippines
Reviewed 29 December 2016

First time to stay in your hotel... Not the first in a Movenpick which was excellent then by the way Not happy with our stay considering its a 5 star hotel.. Staff was disorganized.. Room was inapprorpiate.. Waiting line for a breakfast?

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank Andre Pablo F
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear Andre Pablo F, Thank you so much for choosing our hotel. We understand your concern and we apologize for the inconvenience you have experienced. Do trust that we have discussed your comments with the department heads in charge, to ensure that corrective actions are taken accordingly. Our hotel is running on full occupancy during the holiday season and we...

Singapore, Singapore
Reviewed 28 December 2016

Staff are all very nice, polite & generally professional Tight security Nice pool and beach front; hotel entrance design is very nice - modern yet cosy BUT... We pre-paid for a deluxe room with ocean view; we ended up at the second tower with a non-ocean view room. And more surprises await: The wifi was down on our first night,...

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Helpful?
5Thank picab00
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear picab00, Thank you so much for staying at Mövenpick Hotel Mactan Island Cebu. We express our sincere apologies for all the inconvenience you experienced. We share in your concern about service and room booking, and please accept our gratitude for bringing this matter to our attention. Do trust that we have discussed the incident and issues with the team,...

london
Reviewed 28 December 2016

We stayed here for a week at the beginning of December. We were upgraded to a 2 bed suite with ocean view which was pretty nice. Bed was enormous and showers were great. The hotel (which I think is the case for most) has a smallish man made beach with a lovely swimming area. It has a bar/ restaurant over...

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Helpful?
Thank imp102
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear imp102, Thank you so much for choosing our hotel. We are happy to know that you had a good stay with us, and that you have sited how you found the rooms comfortable and impressive, given the view and amenities available. We also appreciate that you have mentioned positive feedback about our Ibiza Beach Club, WiFi connection, and gym....

Makati, Philippines
Reviewed 23 December 2016

The best hotel experience. It was amazing and relaxing. Everyone is accommodating and smiling. I would definitely comeback and refer Movenpick to my family and friends. Hope to comeback soon and bring my family.

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank navarrod36
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear navarrod36, Thank you so much for choosing our hotel. It is wonderful to know that you had a grand time during your visit. Nothing is more delightful than hearing positive feedback from satisfied guests. We greatly appreciate that you have mentioned the things you found remarkable about your stay ---- from the relaxing ambiance and experience, as well as...

Seoul, South Korea
Reviewed 23 December 2016

The hotel is clean and staff are friendly and next time I want to use again. Breakfast was so satisfying that I'd like to stay one more. Clean the swimming pool and satisfying. Please give me next time you off.

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank ultra_mh
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear ultra_mh, Thank you so much for choosing our hotel. We are delighted to know that you had a fantastic time during your visit, and that you found the breakfast both filling and satisfying. Likewise, we appreciate your kind commendation about our swimming pool, cleanliness of surroundings, as well as the friendliness and efficiency of our team. Thank you, once...

Incheon, South Korea
Reviewed 22 December 2016

It is too small bed for a man and except it, overall is very satisfactory with entire resort and its facilities. But entire host has warm smile and has bright and cheerful mind for visitors. I hope to install more clear information for using facilities such as towel and tube, etc in the pool.

Review collected in partnership with Mövenpick Hotels & Resorts
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Helpful?
Thank jonghokim3
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear jonghokim3, Thank you so much for choosing our hotel. It is wonderful to know that you found the overall hotel experience satisfying. We are happy to read your kind commendation about the warm hospitality and friendly service extended by our team. We understand you had a concern about room size. Do trust that we have discussed this with the...

London, United Kingdom
Reviewed 21 December 2016

Have stayed at this resort a few times - it is middle of the road in most things - the rooms are ok and the food and prices are ok and the beach area is ok. The bar restaurant night club area can be both noisy and pricey at night time. The Mactan location is ok, close to the airport,...

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Helpful?
Thank Scot_Aussie31
HRainfroy, General Manager at Movenpick Hotel Mactan Island Cebu, responded to this review

Dear Scot_Aussie31, Thank you for choosing our hotel. It is wonderful to know that you had a great stay with us and found the hotel services and facilities convenient. We also appreciate that you shared how you found the experience, food choices, and accommodation a good value for money. Thank you, once again, for taking time to share feedback with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This Mediterranean-inspired enclave is set on its own private beach on Mactan Island and offers white sandy beaches, year-round summer weather and exceptional diving and snorkeling. Business is easy with various Executive Floors and an Executive Lounge. All accommodations feature high speed internet access. The resort is just ten minutes from Mactan International Airport and 25 minutes from cosmopolitan Cebu City, offering vibrant nightlife, extensive shopping and 24-hour casinos. For the ultimate dining experience, choose from the hotel's 5 restaurants and bars, featuring the Philippine's first and only Ibiza style Beach Club. Stay active with a visit to the fully equipped health club offering a professional gymnasium, steam room and luxurious garden spa. ... more   less 

Additional Information about Movenpick Hotel Mactan Island Cebu

Address: Punta Engano, Lapu Lapu 6015, Philippines (Formerly Movenpick Resort & Spa Cebu)
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: $66 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Movenpick Hotel Mactan Island Cebu 4.5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Movenpick Resort & Spa Cebu Hotel Lapu Lapu
Movenpick Resort And Spa Cebu
Hilton Cebu Hotel
Hilton Mactan Island
Hilton Lapu Lapu
Lapu Lapu Hilton
Movenpick Hotel Mactan Island Cebu Cebu Island
Hotel Style:
#4 Luxury Hotel in Lapu Lapu
#4 On the Beach Hotel in Lapu Lapu
#6 Spa Hotel in Lapu Lapu
#6 Business Hotel in Lapu Lapu
#7 Family Hotel in Lapu Lapu
#8 Romantic Hotel in Lapu Lapu
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Questions & Answers

Here's what travellers have asked, with answers from Movenpick Hotel Mactan Island Cebu staff and other travellers.
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Questions? Get answers from Movenpick Hotel Mactan Island Cebu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go there, if you have a choice”
 of 5 bubbles jennifersS2743YX, 28 Mar 2017 | Read review
“Always try and get the full ocean view room”
 of 5 bubbles tjf68, 26 Mar 2017 | Read review
“Ask for ocean view.”
 of 5 bubbles 801stephaniec, 14 Mar 2017 | Read review
“Any room seems to have a view of the beach!”
  • Hilot Suite with Renea is a must!
 of 5 bubbles StarK_13, 14 Mar 2017 | Read review
“top floors= Better Ocean view”
 of 5 bubbles jennlisette, 24 Feb 2017 | Read review
5 of 5