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07/08/2017 08/08/2017
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    Shangri-La's Mactan Resort & Spa

    Punta Engano Road, Lapu Lapu 6015, Philippines
    Hotel website
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    Best prices for your stay
    07/08/2017 08/08/2017
    USD 328*
    USD 298*
    SAVE USD 30
    USD 315*
    USD 314*
    Traveller (3294)
    Pool & Beach (728)
    Room & Suite (503)
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    Overview
    • Excellent65%
    • Very good24%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “ocean wing” (288 reviews)
    “cowrie cove” (132 reviews)
    “chi spa” (130 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La's Mactan Resort & Spa
    Special Offer: Family Fun Package
    Hotel deals
    Crimson Resort and Spa, Mactan
    3,494 reviews
    #4 of 31 hotels in Lapu Lapu
     
    Plantation Bay Resort And Spa
    1,788 reviews
    #3 of 31 hotels in Lapu Lapu
     
    Movenpick Hotel Mactan Island Cebu
    2,266 reviews
    #5 of 31 hotels in Lapu Lapu
     
    JPark Island Resort & Waterpark, Cebu
    659 reviews
    #7 of 31 hotels in Lapu Lapu
     
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    Rooms
    7 Aug.8 Aug.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,546)
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    There are newer reviews for Shangri-La's Mactan Resort & Spa
    See the most recent reviews

    781 - 785 of 2,674 reviews

    Reviewed 5 February 2016

    It was a great experience which I encountered, from the moment I stepped in the hotel the staffs were so hospitable which they proved that Cebuanos really are. I would like to mention one staffs which made my overall stay unforgettable and his name is...More

    Review collected in partnership with Shangri La Hotels
    2  Thank angie j
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 19 February 2016

    Dear angie j, Thank you for rating the resort as excellent in your review! I have noted your feedback on the team's service, especially your kind words on Andre who displayed the signature Shangri-La hospitality. Trust that the team and I will take your comments...More

    Reviewed 4 February 2016

    Excellent service, beautiful hotel, small artificial beach but good enough. I love how the hotel is designed to allow guests to feel and smell the fresh ocean air. Large openings, high ceilings, lots of gardens and open space. If it werent so expensive I would...More

    1  Thank AnA582
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 19 February 2016

    Dear AnA582, The soothing sea breeze, lush greenery and relaxing scenery are only some aspects that make this resort a paradise. Thank you for taking the time to share about your experience at the resort, and I hope you can visit us again on your...More

    Reviewed 4 February 2016

    We visited the resort during our vacation in the Philippines. We stayed for two nights here. (Next time we will spend more time at the resort!) We celebrated our wedding anniversary there. The hotel was clean. The service at the front desk was wonderful. We...More

    Thank Luis M
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 19 February 2016

    Dear Mazemet, There is simply no other place I can imagine celebrating such special occasion. I am glad both of you had a wonderful time in paradise during your anniversary. We do have several activities that couples can enjoy, from our Sailing Safaris to our...More

    Reviewed 4 February 2016 via mobile

    Pasta with lobster over cooked, sauce fine. Im sure they can improve the service as we re expecting from this hotel chain. Alessandro push the kitchen . Dinner was much better but ham need to be cut more thin like italian style, also was very...More

    Thank Happy Life S
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 19 February 2016

    Dear Simone P, I am sorry to learn about your disappointing experience in our restaurant. Trust that the team and I are looking into this matter, as we aim to always provide an excellent dining experience to all our guests. I would highly appreciate if...More

    Reviewed 4 February 2016

    Nice people - nice atmosphere - nice area. The view and the room is fantastic - the people who welcomes us was at a high level of service. But they try to cheat us, several times when we had the bill.More

    Review collected in partnership with shangri-la.com
    3  Thank Wilfred_Olsen_DK
    Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 19 February 2016

    Dear Wilfred_Olsen_DK, Thank you for your positive feedback on the resort's facilities and service. I am, however, concerned that you were disappointed with your experience in the billing. I would like to know more about this incident further, and I would highly appreciate it if...More

    Crimson Resort and Spa, Mactan
    3,494 reviews
    #4 of 31 hotels in Lapu Lapu
     
    Plantation Bay Resort And Spa
    1,788 reviews
    #3 of 31 hotels in Lapu Lapu
     
    Movenpick Hotel Mactan Island Cebu
    2,266 reviews
    #5 of 31 hotels in Lapu Lapu
     
    JPark Island Resort & Waterpark, Cebu
    659 reviews
    #7 of 31 hotels in Lapu Lapu
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • USD 287 - USD 465 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Lapu Lapu
    • #1 Business Hotel in Lapu Lapu
    • #1 On the Beach Hotel in Lapu Lapu
    • #2 Romantic Hotel in Lapu Lapu
    • #2 Family Hotel in Lapu Lapu
    • #2 Spa Hotel in Lapu Lapu
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 530
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Booking.com, Orbitz, Expedia, Hotwire, TripOnline SA, Travelocity, Cheap Tickets, Cancelon, HotelQuickly, getaroom.com and HRS so you can book your Shangri-La's Mactan Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Philippines >
    • Visayas >
    • Cebu Island >
    • Mactan Island >
    • Lapu Lapu
    • Also Known As
    • Shangri-La`s Mactan Hotel Lapu Lapu ,
    • Shangri-La`s Mactan Resort And Spa ,
    • Shangri Las Mactan Hotel ,
    • Shangri La Cebu ,
    • Shangri La Mactan ,
    • Shangri Las Mactan Lapu ,
    • Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
    Add Photo Photos
    Traveller (3294)
    Pool & Beach (728)
    Room & Suite (503)
    Dining (286)
    Hotel & Grounds (2060)
    Bathroom (53)
    Family and Play Areas (26)
    Business Centre & Event Rooms (18)
    Nearby
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    1.39 km away
     
    Crimson Resort and Spa, Mactan
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    Nearby Restaurants
    Abaca Restaurant
    489 reviews
    .99 km away
    Ibiza Beach Club
    415 reviews
    .62 km away
    Tides at Shangri-La's Mactan Resort & Spa
    469 reviews
    .07 km away
    Giuseppe Pizzeria & Sicilian Roast
    273 reviews
    .42 km away
    Nearby Attractions
    Lapu Lapu Statue
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    .57 km away
    Magellan Shrine
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    .60 km away
    Ocean Dreamer Island Tours
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    .59 km away
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    73 reviews
    .24 km away
    Ask a question
    Questions & Answers
    geraghtycaroline
    7 June 2017|
    Answer Show all 5 answers
    Response from Matt A | Reviewed this property |
    Yes you can. We had an excursion out to an island for an afternoon. The boat picked us up and delivered us back at the Hotel dock. Very convenient.
    0
    Votes
    geraghtycaroline
    6 June 2017|
    Answer Show all 7 answers
    Response from ka22tee | Reviewed this property |
    Yes its only 15-20 mins.away to the airport and yes they have iron and ironing boards inside the room.
    0
    Votes
    Nikki B
    11 February 2017|
    Answer Show all 5 answers
    Response from Charles B | Reviewed this property |
    I must agree with the previous answer. I think it's best asking the hotel directly
    1
    Vote
    Room Tips
    "Ocean view is worth it."
    Read review
    "Choose a room with a water view. Wont regret it."
    Read review
    "Ocean view rooms are very nice"
    Read review
    "I always like a room facing the pool in all properties I stay in including this one."
    Read review
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