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Shangri-La's Mactan Resort & Spa

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Traveller (3906)
Pool & Beach (789)
Room & Suite (611)
Overview
  • Excellent65%
  • Very good24%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“ocean wing”(310 reviews)
“cowrie cove”(144 reviews)
“chi spa”(137 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
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Additional information
Offers from Shangri-La's Mactan Resort & Spa
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Offers from Shangri-La's Mactan Resort & Spa
Special Offer: Book Direct and Save
Hotel deals
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Rooms
28 Aug.29 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,985)
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2,978 results
Traveller rating
1,901
702
209
99
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1,901
702
209
99
67
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All reviewsocean wingcowrie covechi spaadventure zonetides restaurantocean club loungebuko barmarine sanctuaryfish foodmini golfchinese restaurantprivate beachfish feedingtropical fishbreakfast buffetwhite sand beachplay area
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1 - 5 of 2,978 reviews
Reviewed today

I stay in hotels 75-125 nights a year and have seen the best and worst of hotels but let me tell you the Shangri-La's Mactan Resort & Spa does not disappoint. The food is amazing, the service is great, and the views are spectacular. You...More

Thank ZRichardT
Hotel's Favourite
Reviewed 7 December 2017 via mobile

Comfortable room with a lovely balcony and a sea view. Huge selection of foods for breakfast: Asian dishes, Western dishes, egg station, fruits, smoothies and even sushi. Nice swimming pool and little private beach where you can swim with a fish. Sunset bar with 2...More

4  Thank Alex B
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 18 December 2017

Dear Alex B, What a splendid review! The resort is indeed a seaside oasis, far from the hustle and bustle of the mundane. Thank you for your kind remarks about our cuisine, leisure facilities, and family-friendly activities. We love having families around, and I do...More

Reviewed yesterday via mobile

I was in hotel only one day,enjoying beach, spa and restaurant. Beautifull view on sea, very clean and comfortable. Perfect in every aspects. Thank you Ms Belinda from Restaurant Staff for profesionall services!

Thank Honorata D
A TripAdvisor Member
72
Reviewed 2 days ago via mobile

This beautiful resort is a real comfort away from the bustling city life. The overall visit was great; friendly staff, delicious food, variety of amenities that cater to entire family, cultural evenings and beautiful ocean. The only issues that I think need to be addressed...More

Thank A TripAdvisor Member
Reviewed 3 days ago

The view was stunning and our room has a panorama view which you can see the sunrise. One of the best for family friendly resort. Dinner at the outdoor area was great too with local performance. Many local activities provided from the hotel and highly...More

1  Thank mervinling123
Response from Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & SpaResponded 3 days ago

Dear mervinling123, I couldn’t agree more – the resort is indeed full of breathtaking vistas, sumptuous cuisine, and topnotch amenities, and I’m happy to know that we’ve charmed your family during your recent stay with us. We can’t wait to have you back so you...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
USD 255 - USD 495 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lapu Lapu
#1 Family Hotel in Lapu Lapu
#2 Luxury Hotel in Lapu Lapu
#2 Romantic Hotel in Lapu Lapu
#2 On the Beach Hotel in Lapu Lapu
#3 Spa Hotel in Lapu Lapu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 255 - USD 495 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lapu Lapu
#1 Family Hotel in Lapu Lapu
#2 Luxury Hotel in Lapu Lapu
#2 Romantic Hotel in Lapu Lapu
#2 On the Beach Hotel in Lapu Lapu
#3 Spa Hotel in Lapu Lapu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (3906)
Pool & Beach (789)
Room & Suite (611)
Dining (312)
Amenities (137)
Family and Play Areas (26)
Business Centre & Event Rooms (24)
Questions & Answers
Ask a question
GTAN2
10 July 2018|
AnswerShow all 6 answers
Response from Martha L | Reviewed this property |
I booked online and it was a pretty good deal
1
Vote
pink20182018
13 March 2018|
AnswerShow all 5 answers
Response from DimSumSurvivalGuide | Reviewed this property |
I am not sure. I think you need to ask the Shangri-la's page directly.
0
Votes
GabsGirl76
4 February 2018|
AnswerShow all 3 answers
Response from Todd T | Reviewed this property |
Spa treatments span from 200-1500 pesos (divide by 50 for approximate USD). I believe the jacuzzi is included with the gym, I’m not sure. Meals are pretty pricy depending on what you get. Hope this helps
1
Vote
Room Tips
"Panorama rooms in Ocean wing have fantastic view. Request for higher floor!"
shatay08
2 million years ago
Read review
"Go for the 'main building'. The Ocean Wing is a bit of a walk from everything."
Linhard
2 million years ago
Read review
"Avoid the club rooms under the club lounge if you want to sleep"
eqdtrd
2 million years ago
Read review
"Request for pool/sea view, is so much better than facing the road."
977kristlel
2 million years ago
Read review
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