We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Shangri-La's Mactan Resort & Spa

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Shangri-La\\
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,458 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,600: English reviews
Start your review of Shangri-La's Mactan Resort & Spa
 Click to rate
Chinese PinkAddict in Malaysia
Reviewed 2 days ago NEWvia mobile

Birthday visit with family -- my sister and Mom's birthday. Last visit was 10 years ago. They maintained everything perfectly. The grounds, pool, rooms, beach and facilities. Top notch, nothing looks run down, quite a feat for such a hotel by the sea. Took the Panorama Sea View room, worth the payment when you walk in you'll be awed by...

 Report
Helpful?
Thank PinkAddict
Reviewed 2 days ago NEW

My mom Gemma and dad Eli had their 50th wedding anniversary on May20,2017, with an intimate luncheon for 50 of our closest family& friends. Myres Llido , quality improvement manager and Jomarie Maghari, Tea of Spring F&B manager made it beyond perfect when they assisted us from to hold the affair at Mactan ballroom 1, with food from Tea of...

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank emickb
Reviewed 2 days ago NEWvia mobile

The Resort was awesome! Kids loved it there with all the activities for them - be it swimming in the numerous pools or in the beautiful waters with lots of fish! They enjoyed their first time donning a snorkel. The rooms, though a bit old, were very spacious and clean. Lovely hotel. Relaxing vacation. The Ocean Wing is the best....

 Report
Helpful?
Thank IMm29
Reviewed 3 days ago NEWvia mobile

The place is awesome. Very good customer service. Guest felt at home. Welcomed by the hotel GM Rene. Service is personalized. So Excited and looking forward to the chocolate tour experience this afternoon. A must stay when you travel Cebu City , Philippines.

 Report
Helpful?
Thank mildred v
Zephyrhills, Florida
Reviewed 4 days ago NEW

Shangrila in Mactan is a beautiful property with service oriented staff. The room was good, the breakfast buffet was great. Beware of the evening buffet at the Tides as it is super expensive especially for people who do not eat a lot at any one meal. I did not notice the price and it would be better if it were...

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank PascoBob
Reviewed 5 days ago NEWvia mobile

Came here for a short getaway, staffs are friendly, atomsphere here is so relaxed. Very recommend for family, many activity for kids to attend! Definite need to go Oslob for wale shark watching, its worth once a life time!

 Report
Helpful?
Thank KristineKKim
Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & Spa, responded to this review

Dear KristineKKim, What a splendid review! The resort is indeed a seaside oasis, away from the hustle and bustle of the metropolis. You’re right, a visit to our gentle giants in Oslob is one of the unique experiences guests can enjoy when in Cebu, and I’m glad you got to witness that. I’m thrilled to know you had a fantastic...

Cebu City, Philippines
Reviewed 6 days ago NEW

One thing I love about first class hotels like this are the customer service. They really exceed my expectations. They really go out of their way to help you out. Aside from the place is relaxing, its nice to be pampered from time to time.

 Report
Helpful?
Thank Em-em G
Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & Spa, responded to this review

Dear Em-em G, Thank you for such a heart-melting review. We are truly blessed to have guests like you, who appreciate the things that we do to make your stay special. We’d love to have you back so you can taste fresh cuisine, discover more unique places inside the resort and witness the colorful hues in the sky once more....

Lincolnshire, United Kingdom
Reviewed 6 days ago NEW

We stayed from 2nd to 7th May 2017, in the Ocean Wing. I cannot recommend this hotel enough. Spotlessly clean throughout, wonderful warm friendly staff who could not do enough for you. All the restaurants served fabulous reasonably priced food for a 5 star hotel. The pool service was great and we loved the man who cleaned the sunglasses, he...

 Report
Helpful?
Thank 318Michelle
Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & Spa, responded to this review

Dear 318Michelle, Outstanding review! Receiving guest recommendations always brighten up our day. Thank you for your kind words to the resort – from our restaurants, rooms, beach and most especially, to our service. I’m thrilled to know you had a fantastic holiday with us, and we can’t wait to welcome you back here in your favorite seaside address. Discover a...

Reviewed 1 week ago NEWvia mobile

As regular visitors of this place, we've always found Shang mactan a reliable choice for family weekends. The food is what you'd expect and staff really make an effort to make you comfortable. Although a bit pricey, you really get what you pay for.

 Report
Helpful?
Thank a9828
Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & Spa, responded to this review

Dear a9828, I’m beyond delighted to hear your lovely family holiday as well as all your wonderful remarks to the resort and the team. It’s a big compliment to know you consider us as one of your top picks for your family weekends. Our idyllic paradise will be waiting for your next return. Do visit us soon for another well-deserved...

Cebu City, Philippines
Reviewed 1 week ago NEWvia mobile

Staff are so wonderfully polite and helpful. The bedroom is fabulous, the beach front with the fishes is wonderful from morning swim to night time chill. Bed is heaven and bedroom is clean. Safe for kids too! Their breakfast is award winning and they have kids station which my sons enjoyed. We went their to celebrate mothers day over the...

 Report
Helpful?
Thank Chlodred1978
Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & Spa, responded to this review

Dear Chlodred1978, You’re right, Shangri-La Mactan is indeed a perfect choice for anyone searching for a luxurious beach getaway! Thank you for your excellent remarks to the resort’s rooms, beach, and of course, our staff. I’m especially happy to hear your high praises to our breakfast buffet, which is really a grand gastronomic experience that shouldn’t be missed. The team...

3,720 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3203)
Viewed
Hotel & Grounds (569)
Viewed
View from Room (152)
Viewed
Dining (160)
Viewed
Room/Suite (236)
Viewed
Pool/Beach Area (652)
Viewed
Family/Play Areas (25)
Viewed
Bathroom (51)
Viewed
Business Centre/Function Rooms (13)
Viewed
Other (1345)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (455)
Viewed
Amenities (137)
Viewed
Beach (19)
Viewed
King Room (45)
Viewed
Ocean View Suite with Terrace (57)
Viewed
Pool (31)
Viewed
Dining (116)
Viewed
The Hotel (50)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (62)
Viewed
Room/Suite (10)
Viewed
Pool/Beach Area (14)
Viewed
Hotel & Grounds (8)
Viewed
Dining (10)
Viewed
Business Centre/Function Rooms (5)
Viewed
Family/Play Areas (1)
Viewed
Other (14)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Lapu Lapu
1.4 km away
Crimson Resort and Spa, Mactan
0.5 km away
Movenpick Hotel Mactan Island Cebu
3.1 km away
Bluewater Maribago Beach Resort
Show Prices
Show Prices
Show Prices
10.9 km away
Radisson Blu Cebu
Radisson Blu Cebu
#1 of 87 in Cebu City
3,098 reviews
2.6 km away
Costabella Tropical Beach Hotel
Costabella Tropical Beach Hotel
#9 of 41 in Mactan Island
668 reviews
4.6 km away
Waterfront Airport Hotel and Casino
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Tucked in lush tropical landscape and with a crystalline coastline, Shangri-La's Mactan Resort and Spa, Cebu is the premier, award-winning deluxe resort property in the Philippines. It has won acclaim from both domestic and international travelers for its spacious and well-appointed 530 guestrooms and suites, the variety of its dining, entertainment, sports and recreational activities offered in its paradise-like setting and as home to CHI, The Spa at Shangri-La, one of the largest spa villages in Asia.Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La's Mactan Resort and Spa, Cebu is the quintessential modern-day paradise. It is an exciting refuge for nature lovers and a favorite among holidaymakers, as it combines rustic surroundings, modern conveniences and genuine Asian hospitality that are distinctly Shangri-La. ... more   less 

Additional Information about Shangri-La's Mactan Resort & Spa

Address: Punta Engano Road, Lapu Lapu 6015, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: $368 - $676 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Mactan Resort & Spa 5*
Number of rooms: 530
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Shangri-La Hotels and Resorts, Travelocity, Hotwire, Booking.com, Orbitz, Cancelon, getaroom.com, HotelQuickly, TripOnline SA and HRS so you can book your Shangri-La's Mactan Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Mactan Resort And Spa
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri Las Mactan Hotel
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Lapu
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Hotel Style:
#1 On the Beach Hotel in Lapu Lapu
#1 Luxury Hotel in Lapu Lapu
#1 Business Hotel in Lapu Lapu
#2 Family Hotel in Lapu Lapu
#2 Romantic Hotel in Lapu Lapu
#2 Spa Hotel in Lapu Lapu
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Mactan Resort & Spa staff and other travellers.
54 questions
Ask a question
Flushing, New York

See all questions (54)

Questions? Get answers from Shangri-La's Mactan Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean wing club room, as then you have your own 8th floor lounge with free drinks and snacks.”
318Michelle, 17 May 2017 | Read review
“Better view of the atrium area”
RazieLanne, 15 May 2017 | Read review
“Ocean Wing, Top Floor”
Stan040, 14 May 2017 | Read review
“get the rooms with a sea view if possible”
567farahc, 12 May 2017 | Read review
“Ocean view rooms would be great”
dannabelles, 11 May 2017 | Read review
5 of 5
Hotels.com
USD 321* /night
View Deal
getaroom.comUSD 339
Orbitz.comUSD 321
TravelocityUSD 321
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates