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Palmbeach Resort & Spa

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Palmbeach Resort & Spa
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121 Reviews from our TripAdvisor Community

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Singapore River, Singapore
Reviewed 3 weeks ago via mobile

The hotel was average overall. The hotel room was really big, which was unexpected and nice. Overall atmosphere was ok. Staff were ok except for blasting the tv all the time in the restaurant. The food was also ok. It looked to be a great place to learn to dive.

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Helpful?
Thank MarkMtrips
ReginaNonato, COO at Palmbeach Resort & Spa, responded to this review

Thank you for sharing your experience during your stay with us. Thank you for commending our rooms which are indeed big and spacious. We shall look into your comment with regard to the blasting of television inside the restaurant by our staffs. Welook forward to welcoming and serving you once again in the near future. Sincerely, Atty. Regina Ann Nonato-Cariño...

Las Vegas, Nevada
Reviewed 3 weeks ago

We really enjoyed the food. We really enjoyed the staff. They were very helpful and even catered a lot to our kids. Got a lot of freebies for them. Kids enjoyed the multiple pools. Has a dive center as well. They are trying to provide various things you expect off a resort. Sadly they have a ways to go as...

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Helpful?
2Thank arsibaba
ReginaNonato, COO at Palmbeach Resort & Spa, responded to this review

Thank you for the positive feedback during your stay with us. I am glad to know that your kids enjoyed our multiple pools. Thank you also for commending our staff’s hospitality. Our staffs are indeed one of our best assets in ensuring the best kind of personal customer service possible to all our valued guests. Thank you for also pointing...

Reviewed 22 March 2017

The Palmbeach doesn't have a beach but they do have 3 small shallow pools, one of which is usually in use for dive instruction. The rooms are large - ours had a sort-of kitchen area, but no appliances or dishes/utensils so not quite sure why it's set up that way. Front desk staff are very helpful. Restaurant is ok though...

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Helpful?
Thank RuralDiver
ReginaNonato, COO at Palmbeach Resort & Spa, responded to this review

Thank you for staying with us. Thank you also for the kind words with regard to our staff. As for our rooms, majority of our rooms have kitchenettes in them because the resort was supposedly meant for long staying guests, similar to an apartelle. Long staying guests are still very welcome to stay with us and our in-house guests are...

Ponte Vedra Beach, Florida
Reviewed 10 March 2017 via mobile

Pros: safe, parking, wifi, breakfast, friendly staff Cons: one ac did not work, trash overflowing from previous guests under sink, lock difficult to work, hot water tempermental, wifi week and often cannot connect to internet.

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Helpful?
Thank lindaeddie
ReginaNonato, COO at Palmbeach Resort & Spa, responded to this review

Thank you for staying with us and for raising the concerns you encountered during your stay. We take note of your comments and we have looked into these with the pertinent department heads. Do know that we are currently in the process of upgrading our wi-fi connection as part of the resort’s plans to provide better service to our future...

Reviewed 7 March 2017 via mobile

For the cost of this resort it should be much, much better. The location is only awful because you have to pass by all of the resorts that are much, much better than the one you will be staying in. It feels chaotic with random decorations everywhere and with no particular style. The room is very basic. Stiff towels, un-matching...

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Helpful?
Thank Marcy B
ReginaNonato, COO at Palmbeach Resort & Spa, responded to this review

Thank you for staying with us and for raising the concerns you encountered during your stay. We take note of your comments as the management tries to undergo improvements in the long run for the resort, including its facilities and services. As to your comment on the dim bathroom, we have looked into this and have upgraded the wattage of...

Reviewed 16 February 2017

Last December, it was the first time that me and my husband got to visit Cebu together. We enjoyed our overnight stay at Palmbeach resort. It was supposedly a 3-day stay but unfortunately our trip was cut short due to typhoon Nina which resulted to our original flight being cancelled then rebooked. Anyway, we're still thankful that we got to...

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Helpful?
3Thank Carla A
Cheltenham, United Kingdom
Reviewed 4 February 2017 via mobile

I stayed there for few days in January. The room was good size. The breakfast was just ok. Good diving actives. The laundry price was over too expensive. There is no beach there either. Security was good.

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2Thank Baykara009
Quezon City, Philippines
Reviewed 1 February 2017

Palmbeach Resort & Spa is clean, wholesome, with free wifi and cable tv, jacuzzi, swimming pools for kids and adults, and a beautiful deck with an inviting view of the beach. It has a playroom for kids, a chapel, a gym, and a shelf of good books at the lobby if you wish to read. All these plus the breakfast...

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3Thank evb368
Manila, Philippines
Reviewed 28 December 2016

I wanted to have a family vacation in Cebu but since Christmas was coming, I really didn't want to splurge that much. So avoided the pricey and flashy hotels and opted for one near the beach but had that quiet and relaxing atmosphere and value for money offer. First off, the room is quite spacious for the price. It has...

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2Thank Clemen C
Reviewed 17 October 2016

My mom had a medical emergency on the road, and we had to stop at Palm Beach. The staff at Palm Beach just made it easy. Special commendations to Ms. Mildred at the front desk and Ms. Elvie of housekeeping, who were very helpful. They had medicine and a BP monitor! The 2-bedroom suite is spacious too, very good for...

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5Thank RFG052014

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Palmbeach Resort & Spa, strategically located in Punta Engano, Mactan Island, is one of the boutique resorts to go to in Cebu, Philippines. Palmbeach offers spacious rooms with basic facilities to guarantee a pleasant and comfortable stay for its guests. Here, you will find a quiet and relaxing place to enjoy the sea and scenery, go scuba diving and island hopping, or simply delight in a body massage. All for as low as US$100-200. ... more   less 

Additional Information about Palmbeach Resort & Spa

Address: Punta Engano Road | Punta Engano, Lapu Lapu 6015, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: $90 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palmbeach Resort & Spa 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Palmbeach Hotel Mactan Island
Palmbeach Resort And Spa
Palmbeach Resort & Spa Cebu Island/Mactan Island
Hotel Style:
#4 Top resorts Hotel in Lapu Lapu
#8 On the Beach Hotel in Lapu Lapu
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Questions & Answers

Here's what travellers have asked, with answers from Palmbeach Resort & Spa staff and other travellers.
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Questions? Get answers from Palmbeach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be prepared for several flights of stairs to get to the pool area.”
RuralDiver, 21 Mar 2017 | Read review
“Great service, relaxing ambience, great view of the sea”
carlaaA8204AQ, 16 Feb 2017 | Read review
“Book the hotel room and then make arrangements when you get there if you want the tour and island hopping.”
542clemenc, 27 Dec 2016 | Read review
“Avoid the restaurant”
Karmicforce, 14 Sep 2016 | Read review
“Deluxe rooms are more spacious and comfortable than standards.”
hanliongl, 10 Aug 2016 | Read review
5 of 5