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Crimson Resort and Spa, Mactan

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Crimson Resort and Spa, Mactan
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2,784 Reviews from our TripAdvisor Community

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Showing 2,276: English reviews
Cebu
Reviewed 2 days ago NEW

The facilities were great, the kids had a great time at the playhouse. The pool is big and the food is delish! It was our first time to stay in this place but it was definitely memorable. I will definitely recommend to friends.

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Helpful?
Thank Geri V
Shiojiri, Japan
Reviewed 2 days ago NEW

The most impressive thing about this resort was the service. I know resorts are supposed to have good service but this place had the best service, by far, of all the places that I have stayed. You can tell that the staff must have had extensive training, which also means that management is very attentive to detail. My one complaint...

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Helpful?
Thank RoninInNagano
Busan, South Korea
Reviewed 2 days ago NEW

We stayed for 4 nights at Crimson and it was great choice for us. We stayed with our baby just 3 months but it dosen't matter for our staying. One day, a staff comes running and helps me when I carried a baby carriage upstairs. Especially, all staffs who works in the buffet are very friendly. When we go to...

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Helpful?
Thank room111jinhyunLee
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear room111jinhyunLee, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future....

Manila, Philippines
Reviewed 2 days ago NEW

From the moment i booked our stay, the reservations personnel were very accommodating and helpful. Although there was some misunderstanding in my booking due to Some unfortunate events, your staff still managed to ensure that our booking was properly managed. And everyone was really warm and hospitable.

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Helpful?
Thank Ian G
Taipei, Taiwan
Reviewed 2 days ago NEW

The whole bathroom will be wet after taking a shower. The toilet was not so smooth either. We used to sleep early but the neighbors were very noisy till 23:00 to 24:00. The biggest problem was the mattress, the mattress in our room was bent in the middle which caused me backache in the morning.

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Helpful?
Thank chienchinc
Seoul, South Korea
Reviewed 2 days ago NEW

Excellent service, good smile, nice attitudes, nice kids cafe and following service with that crews. Only one distracted thing is smoking area is very closed to pool and beach side which the kids can play.

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Helpful?
Thank Yeolmi
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear Yeolmi, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am glad that you had wonderful stay with us. Heartfelt service is what we provide at the same time ensuring that each...

Seoul, South Korea
Reviewed 3 days ago NEW

every one working there was so kind and helpful. breakfast and poolside bar also provide delicious food. during the weekend, we could have bubble party at the pool but no one let us know there would be. so if didn't visit the pool we might have lost a chance. also... the bath room , shower booth had too much mold...

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Helpful?
Thank kodeng02
Singapore, Singapore
Reviewed 3 days ago NEW

Pros Good service from hotel staff Cons Had stayed at the deluxe garden room ("garden" view basically overlooks several potted plants). Find the furniture and fittings in the room to be dated, and the wardrobe / cabinet doors cannot be closed properly. Housekeeping tend to be slow to attend service requests. Hotel had direct beach access, but it was a...

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Helpful?
Thank amry89
Singapore, Singapore
Reviewed 3 days ago NEW

Service is good. Room is clean and comfortable. However, i expect a larger beach, swimming pool and more affordable recreation activities in the resort. Activities are expensive, eg. Massage is around P3000/hour while i enjoyed a good one at cebu city at only P300.

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Helpful?
Thank raym0ndchua
Angeles City, Philippines
Reviewed 3 days ago NEW

We had a blast when we stayed in crimson, the staff are super nice and friendly. Activities are well planned the whole day. There were activities for kids like face painting, movie night, even kayak race for both kid and adult. We specifically like the foam party every sat and the feedingof fishes along the shore. We were thinking of...

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Helpful?
Thank 620pablos
Didier B, General Manager at Crimson Resort and Spa, Mactan, responded to this review

Dear 620pablos, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Synonymous with luxury and personalized service, Crimson Resort and Spa is the new destination and resort to experience. Nestled in one of the country's most prestigious tourist destinations, this exclusive piece of paradise is just 15 minutes away from the Mactan International Airport. ... more   less 

Additional Information about Crimson Resort and Spa, Mactan

Address: Seascapes Resort Town | Mactan Island, Lapu Lapu 6015, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: $212 - $597 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crimson Resort and Spa, Mactan 5*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Travelocity, Hotels.com, HotelQuickly, Ctrip TA, Agoda, HotelTravel.com, Asiatravel.com Holdings and Priceline so you can book your Crimson Resort and Spa, Mactan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crimson Resort And Spa, Mactan Hotel Lapu Lapu
Crimson Resort And Spa, Mactan Cebu Island/Mactan Island
Hotel Style:
#3 On the Beach Hotel in Lapu Lapu
#3 Romantic Hotel in Lapu Lapu
#3 Luxury Hotel in Lapu Lapu
#4 Spa Hotel in Lapu Lapu
#4 Family Hotel in Lapu Lapu
#4 Business Hotel in Lapu Lapu
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Questions & Answers

Here's what travellers have asked, with answers from Crimson Resort and Spa, Mactan staff and other travellers.
49 questions
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Questions? Get answers from Crimson Resort and Spa, Mactan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Villas!!! Easy access to all major facilities.”
 of 5 bubbles 715sidc, 27 Nov 2016 | Read review
“Rooms near the beach has best views”
 of 5 bubbles aeinosante, 21 Nov 2016 | Read review
“Perfect place to stay”
 of 5 bubbles arnoldoa926, 17 Nov 2016 | Read review
“Price range is moderate but the facilities and staff could'nt be better.”
 of 5 bubbles jimswoo, 15 Nov 2016 | Read review
“Room 108 was great. Just the right level of privacy and nice private pool”
 of 5 bubbles 974DavidG974, 11 Nov 2016 | Read review
5 of 5
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