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Waterfront Cebu City Hotel & Casino

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Waterfront Cebu City Hotel & Casino
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2,066 Reviews from our TripAdvisor Community

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Showing 1,810: English reviews
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London, United Kingdom
Reviewed yesterday NEW

Stayed at this hotel during Easter while visiting friends in Cebu. This is very much a business style hotel rather then a holiday location for young children. Excellent service and a wide variety of restaurants provided within the hotel

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Helpful?
Thank jamescwood2
Cebu City, Philippines
Reviewed yesterday NEW

Good servise anf good location and goo clean in hotel various expeirence and good things very hard security so my feeling is safe so good and confortable also all day i want time clean service is good for me

Review collected in partnership with this hotel
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Thank leey199
Abu Dhabi, United Arab Emirates
Reviewed yesterday NEW

My only negative comment is by the open lounge . When ordering example coffee and cake the service is very slow and that you must always look for 1 of the staff to take your order, The coffee will then come and then the cake 10 minutes later. This has happened each time I stay in the hotel. Pools are...

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Thank Y1377MPmarkw
Oklahoma City
Reviewed 2 days ago NEW

Would recommend. Service, hotel, people are all 10's. Only issue the a/c could be a little better in the Heat of the day. We love the place.... Took 25 of the family to Chinese Restaurant the food was great at reasonable price. Also had 14 of the kids at pool. Massage at hotel is amazing only 1100 peso for an...

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Thank Tim D
NEW JERSEY
Reviewed 2 days ago NEWvia mobile

I chose this Hotel because after staying at the Crown Regency before and seeing its downturn we wanted a change. Waterfront costs more but Id rather spend more to be more comfortable. Shot out to Rex who checked on me after I emailed him before I arrived. So we had an Executive Suite on the 17th floor for 10 days...

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1Thank CJSPENO
London, United Kingdom
Reviewed 3 days ago NEW

If go to breakfast at 1015 we are all told by guys to hurry as close at 1030 of a table or 2 left for just while after 1030 I can't see a problem , but the guys look at u angry or get annoyed giving an annoying look ,juiced their at breakfast Also all sugar and water diluted if...

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Thank 561terencew
Reviewed 3 days ago NEW

I have been to the Philippines Diving and used this hotel for a stop over at the start and finish of my trip, although the rooms could be updated I found the hotel a good place to set up for my outward journeys, staff were great, I left my headphones in my room on the first stay over and was...

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Thank Nicholas F
Germany
Reviewed 4 days ago NEW

It is always good to stay in this hotel. Only the internet is to slow can't make a call. And no German food. Maybe you can do some changes on the rooms. No need a cabinet for the tv. The bathroom need also some fresh colors.

Review collected in partnership with this hotel
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Thank 252gerdg
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear 252gerdg Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. What a great review and we are thrilled to read that you had a great stay with us. If you do visit Cebu again please don't hesitate...

Reviewed 5 days ago NEWvia mobile

Stayed for 2 days. Check in counters are well organized, and friendly front desk staff. Food was great. The only problem we had was when we asked for an air pump for our floaters. Called in front desk, they forwarded us to engineering, engineering didnt know what an air pump is. But overall experience is a 9/10. Great for family...

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Helpful?
Thank Deejay L
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Deejay L Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. Happy to read that you had a great "Holyweekscapade"with us here in Cebu. Thank you also for all your descriptions about the facilities, the well delivered...

Cebu City, Philippines
Reviewed 6 days ago NEW

My overall experience is very satisfactory. The hotel room is generally very clean. I stayed for one night with my daughter and my twin 6 years old grand kids. The towels are just for two person and we did not also asked for additional towels for the kids as there might be additional charges. This is also our fault that...

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Thank josefinacidyr
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear josefinacidyr Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. On behalf of the hotel and entire team, I would like to thank you for your positive review. We are extremely happy that you enjoyed your stay...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Waterfront Cebu City Hotel & Casino

Address: Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: $84 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waterfront Cebu City Hotel & Casino 4*
Number of rooms: 562
Reservation Options:
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Also Known As:
Waterfront Cebu City Hotel And Casino
Waterfront Cebu City Hotel Cebu City
Waterfront Hotel Cebu City
Waterfront Cebu City Hotel & Casino Cebu Island
Hotel Style:
#1 Casino Hotel in Cebu City
#6 Spa Hotel in Cebu City
#6 Luxury Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Cebu City Hotel & Casino staff and other travellers.
21 questions
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Questions? Get answers from Waterfront Cebu City Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“spend a little bit more to get a deluxe room and ask for one facing the front of the hotel the view is much better”
105nicholasf, 21 Apr 2017 | Read review
“Go for a deluxe room with city view - great for seeing the city and the weather coming in...”
288MikeM, 28 Mar 2017 | Read review
“Apartments have more space than the standard rooms”
MichelleM001, 13 Mar 2017 | Read review
“choose rooms at the top levels, request for ones facing the Archbishop avenue to get a good view of the city and the nearby business park.”
gilryann, 11 Mar 2017 | Read review
“The views from above the 12th floor are impressive, seeing across Mactan (planes flying in) to the distant island of Bohol.”
  • 12th floor view to Mactan, Bohol beyond
V5076DQjohnt, 2 Mar 2017 | Read review
5 of 5